Print

Please login or register.
1 Hour 1 Day 1 Week 1 Month Forever
Login with username, password and session length

[stevenh]

Anyone else had a bike just not start charging after sitting for a while?  When I plug in the charger, the contactor closes but it does not start charging.  After a minute or so it just shuts back off.  I had set my charge level to 60% for storage and was just going to top it off like I have a few times over the winter.  It's at 51% now.  It keys on and powers up OK without errors.

Steve

[princec]

Has it gone into Storage Mode?

Cas

[stevenh]

I'd assume it comes back out when I key it on?  Not sure.

Steve

[MVetter]

Just for diagnostics purposes and to rule things out, are you 100% sure your EVSE is powered up from a known-good outlet? Like, is it possible the breaker got tripped or there's a problem with that EVSE? I like to rule out as many variables as possible.

[princec]

I'd assume it comes back out when I key it on?  Not sure.

I seem to recall some of the earlier firmware being flaky in this regard, but I can't remember. Mine's about the same vintage as yours but it's had some firmware updates and it did go into storage mode this winter, and when I keyed it on it said "WARNING: Storage mode activated" and then proceeded to charge as normal when I plugged it in.

Cas

[stevenh]

Cas: I just updated the firmware to 44/19, and tried again.  No dice.  I put it into storage mode with the app, and saw the "Warning in storage mode" message on key on. 

MVetter: I tried both my 120v charger and my Level 2 in the garage.  The bike powers up with the charger connection in both cases, but just never starts charging.  With the 120v charger, it just stays on the charging screen with 0W, with the Level 2, it turns back off after a minute or so.

No errors on the dashboard menu.  I guess I may have to take a crack at logs.  My  nearest dealer is now ~100 miles away.

Steve

[stevenh]

So, seems like the problem was my Charger(s) after all.  My Level 2 was not working correctly (verified with my Ioniq 5 by accident).  My old JuiceBox finally decided to stop working when it could not phone home to it's servers any more (out of business for a couple of years).  I got it working by disabling wifi.  For some reason my old Level 1 charger also won't work (I know it did before).  Anyway with my JuiceBox in limp mode (looks like it only does 7KW when it can't phone home) the Zero did charge.

Steve

[MVetter]

Nice work. I've had it be "not the bike" enough times to verify that it's not the bike first.

[stevenh]

Nice work. I've had it be "not the bike" enough times to verify that it's not the bike first.

Thanks for your help.  I should have looked harder at the charger side in the first place (as you suggested), could have saved some time. Getting to a dealer will be a pain in the but now that the ones closest to me keep closing or dropping zero.  It will also be a pain in the wallet since I am way out of warrantee.  Hopefully I can get in another trouble free year.

I am really happy I was able to get the new battery before I dropped out of warrantee, it's been great.

Steve