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[Stonewolf]

Amazing how he did a full nights AC charge and suddenly the bike was working so much better. That's not going to fix it, I reckon he'll need to do multiple of them. He said it didn't balance after he left the garage but I'm assuming the Experia cuts out after an hour of balancing so it's just a matter of patience which he doesn't really have.

The problem with this bike likely isn't him. The short amount of time he's had it you couldn't screw it up that bad, the previous owner and the shop that sold it to him did not understand this machine, did not take proper care of it, and did not know how to prepare it for sale properly and he's doing it no favours.

[princec]

Well the one time I rode an Energica, I set off from the shop with 60% charge, only for it to conk out at 0% about 2 miles down the road. They definitely have work to do on the software...

Cas

[Specter]

there are hundreds of bikes running fine, just because you found a lemon, if that's true does not mean the software is defective.  people in general are idiots, impatient ones at that.  They don't want to take the 3 minutes to read a manual, or heavens forbid, leave it plugged in overnight to charge properly.  Because the bike won't fufill their petulant demands of instant gratification, oh it's fucked up, the software is bad, it's not ready for main stream, bla bla.

I have a feeling most of this is drama for the page clicks for this one.  I posted a detailed post how to walk it up and the part he can buy that will help him with it and it was deleted.  I was very polite in it so that tells me that he is probably not interested in a fix but soap opera drama and those ever important page clicks.

[Richard230]

Just fill up with gasoline and ride away. Much easier than trying to understand that electrical stuff. 

[DonTom]

Well the one time I rode an Energica, I set off from the shop with 60% charge, only for it to conk out at 0% about 2 miles down the road. They definitely have work to do on the software...

Cas

Which year and model was that?


-Don-  Auburn, CA

[PWM]

Amazing how he did a full nights AC charge and suddenly the bike was working so much better. That's not going to fix it, I reckon he'll need to do multiple of them. He said it didn't balance after he left the garage but I'm assuming the Experia cuts out after an hour of balancing so it's just a matter of patience which he doesn't really have.

The problem with this bike likely isn't him. The short amount of time he's had it you couldn't screw it up that bad, the previous owner and the shop that sold it to him did not understand this machine, did not take proper care of it, and did not know how to prepare it for sale properly and he's doing it no favours.

Well said...if Mark had a grip on the iterative steps needed to get battery back to balance and subsequent periodic need to charge fully on AC, he would not be experiencing such woes.  Having a weak cell top out @ 4.2V when SOC is 76% is not good...having a weak cell top out @ 4.2V when SOC is 96% is desired IMO to allow balance on single charge cycle...below 90% means AC charging is deficient and it will take several charge cycles to recover.  Not sure about any detrimental effects to recharging immediately after a charge is complete...it is good practice to monitor when balance begins to gage progress on cell recovery hence need to burn off say 10% helps before a recharge cycle is initiated, but this requires patience.  Changing out the pack is too drastic at this time but makes for good YouTube footage and likely the driver in Mark's head right now but it won't solve his issues...'cept what aaron alluded to...in Africa AC versus DC may be more plentiful which will save his journey.

[Specter]

if he gets a timer and restarts it every hour it will eventually walk itself back into specs, unless he totally destroyed that cell by pushing it so far into the basement like he was, but they are pretty sturdy.

get a cycle timer that does like an hour on, a minute off, that way it cuts power completely for a minute which totally terminates the charge session, when power comes back a minute later, the bike treats it like a brand new sesson and will 'top off' the batteries again, from whatever burned off in the last try.  This forces it to keep charging because other wise the bike itself will terminate if the batts go an hour w/o a cycle, which can happen in the latter stages of a balance when you may have 10 cells at the top that need to be burned down to match the next lowboy, it only cn put so much power thru that bleed resistor, the more batteries sharing it, the slower their voltage drops to the 'recharge' point.  By manually restarting it you are avoiding the bike timing out and just shutting down totally.   This ONLY really needs to be done this way though if you severely neglected your batteries, otherwise a regular AC balance will work just fine.

aaron

[princec]

Well the one time I rode an Energica, I set off from the shop with 60% charge, only for it to conk out at 0% about 2 miles down the road. They definitely have work to do on the software...

Cas

Which year and model was that?
-Don-  Auburn, CA

I believe it was an SS9- from 2020 or so. Beautiful machine. Weighed a ton when I had to push it at the side of the road. The SR/F practically sold itself to me after that experience.

Cas

[DonTom]

I believe it was an SS9- from 2020 or so. Beautiful machine. Weighed a ton when I had to push it at the side of the road. The SR/F practically sold itself to me after that experience.

Cas

I own a 2020 SS9- and I like it a lot, but it has had a few issues. I have seen the SOC% display get stuck at a high false number and suddenly drop. But in thousands of miles, I have only seen it happen twice and both times it was obvious it was displaying an incorrect SOC% and didn't cause me any real problems. A full charge fixed it each time it happened.


-Don-  Auburn, CA

[CagivaRider]

I find a couple of Mark's comments perplexing and enlightening. He says (thinks) his battery is under warranty, has someone in Paris to help him, has a viable dealer in Germany(?) and is in direct contact with Energica who are going to replace his battery if necessary.

I know he had no support from Zero when he rode his SR/F for 50,000 km+ through Europe and Asia. He was not pleased. I wonder if he has a deal with the new Energica folks for this ride?

[Specter]

It wouldn't surprise me if this ride is being glamorized by Energica as a click bait to show the world how 'awesome' their customer care is bla bla, while the rest of us get nothing from them.  Sounds like they are pulling a lightning here.  Sell or fix one bike, be very loud about it, ring the church bell bring the entire town to see them fixing it, then try to run on that for the next year pretending they are doing just fine.

Where are they going to get this new battery at? They didn't have any laying around before, if so they should have taken care of the 3 people at least that i know of, that are having battery issues.  Where are they going to put it together at?  Not to sound sour but, why take care of this person with a new problem, besides for the high profile page clicks of course, before the hundreds of other people who've been patiently waiting for any word on when they can start getting their bikes fixed.  I hope he figures it out, or at least balances the thing like he's been told a dozen times to do so already, but that might cut down on the drama and cost him half a cent per page view.

What's so sad about all of this is, just following the instruction manual and some simple maintenance could have saved a ton of grief, and then you have the 80 iq mouth breathers, who the moment something doesn't work the way they want it to, oh the program is shit, it's not ready for the road yet. So i guess if I am too ignorant and impatient to spend 5 minutes putting oil in my ice car and the engine eventually seizes, that means the engine was shit and that brand is not ready for the road yet huh?   

someone said he owned other electric bikes?  well how does he NOT know about plugging into the friggin wall then?? Energica is one of the very few where you DON'T have to plug it in the wall to charge.  Something seems ... staged a bit if you ask me.

[CagivaRider]

He rode his Zero for close to two years through mud and streams across Asia. He knows how to keep one going and plug in anywhere he can find. I think in this instance he was too enamored with DCFC, plus he was riding hundreds of kilometers a day to get out of Europe and get to Africa. Then he will get back to plugging into AC for the next few years.

He also rode a Verge through Europe to their HQ. Interestingly - the wheel motor failed after the first few days and had to be replaced on the road.

[AsHperson]

I hope Marc can get on the Energica rhythm by doing an actual balance often enough. The start of the Experia in the new series isn't looking good though, where he's only charging fast to a % he needs instead of actually caring for the pack.

[princec]

Hm so ... how come DCFC is not capable of a balance?

Cas

[Specter]

are you really that dense?
 it's not designed to, it's designed to FAST CHARGE you so you can get back on the road and continue on your trip as quickly as possible.
It's designed to be FAST, not thorough. It will give a little balance, not a full one, that is an entire different process.  To top them off properly you need to use a SLOW charge once a week or so when you are in for the night.

That's why they call it a Fast charger.   RTFM it helps explain things a bit, hell do a google search it'll explain the chemistry and how those batteries work.  Get in charge and get OUT, don't sit there diddling yourself for 4 hours while your battery conditions itself, if you want to do that, use the charging method that is designed for that.  SLOW charge. 

Why can't a surgeon use an axe to do brain surgery, because it's not designed for something that delicate.

Aaron