Most BMS can't effectively balance until they detect an imbalance. The ?V curve (voltage over SoC), is mostly flat in the middle, so the BMS won't detect a voltage imbalance, therefore it won't balance. Generally you need at least around 80% SoC for most ternary BMS systems to perform a balance (called top balancing). Some won't attempt balance until charged to 100%.
Balance isn't a big problem, it just means you temporarily lose capacity. (at least as long as there are no serious problems in the pack) It can usually be corrected and the lost capacity regained after a balance. It's only important if you are regularly using most of your battery capacity, so don't worry about it unless you do.
If you do need the full capacity, charge to full and allow at least an hour for it to complete, then ride as soon as possible. What you don't want is for a pack to sit around for long periods at 100%, especially when it's hot. This is what most laptops and phones do, so their batteries start to show marked degradation after only a few years. Ternary cells want to stay away from fully charged, and fully discharged, they will have much longer lives if they do, so if you can, only charge to high SoC when you know you'll need the range, and maybe a few times a year before a long ride allow the balance to complete at full.