ElectricMotorcycleForum.com

Hey thanks! Maybe someday I can learn a few things from your experience before I start. I'm years off from that though... my last big project was replacing all the windows in the house, every one, one at a time, on my off days. Its a decent size two story house. Took three years to finish. Now all the paint for the exterior cladding repair and painting, and tools for that stuff are still sitting in one of the spare rooms where I left it all last spring. My next project. Stalled from a year ago. I'm just super busy. I'm in Longwood, central Florida. 

I want them to succeed, because I want the supply chain for my SRS to exist.
That being said, that article is written in a very careful way, with percentages.
A year over year increase in sales of 80% for example, could mean they only sold 10 bikes in all of 2024 but for 2025 they sold 18.

My only experience with this is just this one bike, my 2020 srs. I've put 73k miles on so I've done a lot of belt adjustment and a few replacements.

I've learned:
1) Krikets are not repeatable or consistent with each other. I bought two, gave up, and use the phone app.
2) The sprocket centering isn't perfect, so there is a repeatable point in each 360 of rotation of the rear wheel where its highest, and lowest. I was able to rotate my rear sprocket two holes over and mitigate that some.
3) The tension raises 8-10hz when torqued from what you measure when the axle is loosened to adjust.
4) I stopped using the app to periodically check the tension and just use the twist method. If you know what a tensioned belt feels like, you have your reference. If it feels loose, its time.
5) It doesn't seem to matter if the belt touches the fence at the rear. I look at the front sprocket and center it there. That the way I run them and it doesn't make noise or abrade the belt, and they go the full 25k.
6) What I see on 25k belts is - once they are off - bend it backwards so you are curving the opposite way it normally bends, and you will see big cracks in between each belt tooth. They are very hard to see when the belt is on. 25k seems about right for replacement.
 
Usually I set it around 65-70Hz, which can accommodate the rise and fall of the tension as the wheel turns. I have never broken a belt.

I don't have any insight to your situation but my bike updates that thing maybe once or twice a day. Remote connect isn't useful.
I may get a text at work telling me my bike finished charging, and that was YESTERDAY. It doesn't update enough to know what the real SOC  is, its real location, or any events. Works fine on Bluetooth except scheduled charging. Cant set the times in it.
Maybe the cell module sucks, maybe the app, maybe both. I'm a huge fan of my bike and riding it daily but that part is... a little... disappointing. No big deal.

Thanks for your help! That works. Didn't know about "swipe gestures"
To use the Zero app, I'll switch to swipe temporarily. Its not often needed anyway.
The app worked with the buttons scheme up until the UI update, so they probably should fix it.

I don't like the idea of them having phones as an essential part of the bike's interface. In my opinion they should have all options available on the motorcycle display. The way it is now, to keep customers happy they have to have resources for integrating the app with phones in current use, instead of focusing solely on making motorcycles.
 
As an aside my warranty replacement battery pack + power tank is AWESOME. Zero gets a lot of exposure from me as I ride a consistent  300+ miles weekly. People look and sometimes ask about it. The best commuter bike I've ever had.   

Thanks!

Good news a second AI summary told me there are NO fans inside it so that's the truth now.
Also turns out we have always been at war with Eastasia. I thought so!

My srs is older, a 2020. On mine there are two 3kw chargers. Yours may be a bit different. But on mine, there is a 2 wire pair connected to the chargers for communication. A white wire and blue wire about 18-22ga. They are wrapped in that black wire wrap and have a Deutsch  gray connector. The connections and wires are just to the right of the middle storage cubby, near its base, underneath the fairing. I really doubt this is the cause but but perhaps that connector is loose.

You just got the bike so probably haven't gotten to this level yet, but there is a way of querying the MBB through two pins in the OBD2 port, using a laptop, UART, and some free software. You can ask its configuration and see if it sees a charger present. There's a guide to that in this forum somewhere.

One easy thing you might try in the meantime if you didn't already is key the bike on, wait a minute, then connect the charging cable with the key still on.  Perhaps the charger is slow to report its presence but will after a delay.