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Messages - MicheldeL

Pages: [1]
1
Small update:

Still waiting for the replacement motor. After 5 weeks and continuous calling on status-updates from my end they told me that the 'old' MY13 electro-motor wasn't available anymore and they would replace it with a MY18 electro motor. Only one issue with this: The software changes to allow the MY13 Controller to talk to the MY18 electro-motor wasn't finished yet. They are trying to finish this as we speak.

Positive note: After they told me they would have to replace with a MY18 engine, the European distributor has offered to 'loan' (free of charge) a MY18 DSR for my daily commute in the interim. This is a very nice gesture of them, seeing as my bike is 5 years old by now and I have no warranty rights what-so-ever anymore.

Will update when the electro-motor has been installed and driving my own bike again!

2
To be clear about my case, I only experienced this issue with the first and third motor. I had the second motor for about a year and had other problems with that. I
Our cases may be related, but I never experienced a full shutdown like you have.
  I also only had this happen at full throttle. If I wasn't under warranty, I would have considered trying out the 95% torque solution - way cheaper than getting the motor replaced.  Did you notice if the lights stayed on when this happened?  If you ever ride in the dark, you should carry or wear something with battery lights just in case.

Thanks for the nuance on the motor replacements Domingo3. The <95% torque 'trick' didn't do much for me. My last shutdown now also happened at waaay less than 95% throttle. Had a full shutdown on the highway yesterday morning again, with below log (failure occuring as of 09/30/2018 23:02:00.

Luckily I now know how it presents itself, so at first 'hick-up' I move to the most right lane so I can weave onto the side ramp when the motor shuts down completely. Still not a very pleasant experience!). One difference now was that the electromotor didn't reboot itself automatically after coming to a full stop, but I have to turn off my Zero and turn it back on myself using the ignition key.

Am in contact now with the dealer to have a new electromotor ordered such that they can replace asap as it is becoming undrivable (previous work-around of managing throttle to max 80% and leaving with fully charged battery now doesn't seem to be foolproof anymore). Will continue to drive it 'as-is' as I rely on the bike for my daily work commute.

Code: [Select]
00161     09/30/2018 22:50:02   Sevcon Turned On
 00162     09/30/2018 22:50:03   Sevcon CAN Link Up
 00163     09/30/2018 22:50:03   DEBUG: Sevcon Contactor Drive ON.
 00164     09/30/2018 22:50:03   Module 00 Closing Contactor  vmod: 116.248V, maxsys: 116.266V, minsys: 116.266V, diff: 0.000V, vcap:  0.000V, prechg: 0%
 00165     09/30/2018 22:50:03   Contactor took 104 ms to close
 00166     09/30/2018 22:50:03   DEBUG: Module 00 Contactor is now Closed
 00167     09/30/2018 22:50:03   INFO:  Enabling Charger 1
 00168     09/30/2018 22:50:03   INFO:  Enabling Charger 2
 00169     09/30/2018 22:50:03   0x3e 0xb2 0x3a 0x01 0x00 0x5e 0xc5 0x01 0x00 0x35 0x3a 0x01 0x00 0x5e 0xc5 0x01 0x00 0x0a 0x56 0x01 0x00 0x56 0xbc 0x01 0x00 0x54 0x9d 0x01 0x00 0x5e 0xc5 0x01 0x00 0x5a 0x9c 0x01 0x00 0x5e 0xc5 0x01 0x00 0xdd 0x9b 0x01 0x00 0x20 0xc5 0x01 0x00 0x9f 0x9b 0x01 0x00 0x5e 0xc5 0x01 0x00 0x60 0x9b 0x01 0x00 0x5e 0xc5 0x01 0x00 0x4c 0xc8 0x01 0x00 0xe1 0xc4 0x01 0x00 0x8b 0xc8 0x01 0x00 0xe1 0xc4 0x01 0x00 ???
 00170     09/30/2018 22:50:10   Riding                     PackTemp: h 20C, l 17C, PackSOC:100%, Vpack:116.212V, MotAmps:   0, BattAmps:   2, Mods: 10, MotTemp:  18C, CtrlTemp:  14C, AmbTemp:   0C, MotRPM:   0, Odo:    0km
 00171     09/30/2018 22:50:10   Batt Dischg Cur Limited    101 A (14%), MinCell: 4149mV, MaxPackTemp: 20C
 00172     09/30/2018 22:51:10   Riding                     PackTemp: h 20C, l 17C, PackSOC:100%, Vpack:115.414V, MotAmps:  50, BattAmps:  15, Mods: 10, MotTemp:  20C, CtrlTemp:  17C, AmbTemp:   0C, MotRPM:1079, Odo:    0km
 00173     09/30/2018 22:51:10   Batt Dischg Cur Limited    553 A (80%), MinCell: 4115mV, MaxPackTemp: 20C
 00174     09/30/2018 22:52:10   Riding                     PackTemp: h 20C, l 17C, PackSOC:100%, Vpack:114.484V, MotAmps:  65, BattAmps:  28, Mods: 10, MotTemp:  23C, CtrlTemp:  18C, AmbTemp:   0C, MotRPM:1836, Odo:    0km
 00175     09/30/2018 22:52:10   Batt Dischg Cur Limited    658 A (95%), MinCell: 4087mV, MaxPackTemp: 20C
 00176     09/30/2018 22:53:10   Riding                     PackTemp: h 20C, l 18C, PackSOC:100%, Vpack:113.913V, MotAmps:  76, BattAmps:  38, Mods: 10, MotTemp:  25C, CtrlTemp:  17C, AmbTemp:   0C, MotRPM:2153, Odo:    0km
 00177     09/30/2018 22:54:10   Riding                     PackTemp: h 20C, l 18C, PackSOC: 98%, Vpack:115.103V, MotAmps:   0, BattAmps:   1, Mods: 10, MotTemp:  27C, CtrlTemp:  19C, AmbTemp:   0C, MotRPM:1595, Odo:    0km
 00178     09/30/2018 22:55:10   Riding                     PackTemp: h 20C, l 18C, PackSOC: 98%, Vpack:114.318V, MotAmps:  40, BattAmps:  17, Mods: 10, MotTemp:  27C, CtrlTemp:  17C, AmbTemp:   0C, MotRPM:1815, Odo:    0km
 00179     09/30/2018 22:56:10   Riding                     PackTemp: h 20C, l 18C, PackSOC: 97%, Vpack:111.477V, MotAmps: 100, BattAmps:  74, Mods: 10, MotTemp:  28C, CtrlTemp:  18C, AmbTemp:   0C, MotRPM:3222, Odo:    0km
 00180     09/30/2018 22:57:10   Riding                     PackTemp: h 20C, l 18C, PackSOC: 97%, Vpack:114.393V, MotAmps:  49, BattAmps:  12, Mods: 10, MotTemp:  29C, CtrlTemp:  17C, AmbTemp:   0C, MotRPM: 810, Odo:    0km
 00181     09/30/2018 22:58:10   Riding                     PackTemp: h 20C, l 18C, PackSOC: 96%, Vpack:114.501V, MotAmps: -40, BattAmps: -24, Mods: 10, MotTemp:  32C, CtrlTemp:  18C, AmbTemp:   0C, MotRPM:2695, Odo:    0km
 00182     09/30/2018 22:59:10   Riding                     PackTemp: h 20C, l 18C, PackSOC: 96%, Vpack:111.364V, MotAmps: 123, BattAmps:  66, Mods: 10, MotTemp:  33C, CtrlTemp:  18C, AmbTemp:   0C, MotRPM:2260, Odo:    0km
 00183     09/30/2018 23:00:10   Riding                     PackTemp: h 20C, l 18C, PackSOC: 94%, Vpack:110.945V, MotAmps:  63, BattAmps:  61, Mods: 10, MotTemp:  36C, CtrlTemp:  18C, AmbTemp:   0C, MotRPM:3394, Odo:    0km
 00184     09/30/2018 23:01:10   Riding                     PackTemp: h 21C, l 18C, PackSOC: 92%, Vpack:105.516V, MotAmps: 143, BattAmps: 148, Mods: 10, MotTemp:  40C, CtrlTemp:  19C, AmbTemp:   0C, MotRPM:4362, Odo:    0km
 00185     09/30/2018 23:02:00   SEVCON CAN EMCY Frame      Error Code: 0x5000, Error Reg: 0x40, Sevcon Error Code: 0x46C3, Data: 1F 01 00, Unknown
 00186     09/30/2018 23:02:02   SEVCON CAN EMCY Frame      Error Code: 0x0000, Error Reg: 0x00, Sevcon Error Code: 0x46C3, Data: 00 00 99, Unknown
 00187     09/30/2018 23:02:02   SEVCON CAN EMCY Frame      Error Code: 0x5000, Error Reg: 0x40, Sevcon Error Code: 0x46C3, Data: 1F 02 00, Unknown
 00188     09/30/2018 23:02:02   SEVCON CAN EMCY Frame      Error Code: 0x0000, Error Reg: 0x00, Sevcon Error Code: 0x46C3, Data: 00 00 99, Unknown
 00189     09/30/2018 23:02:02   SEVCON CAN EMCY Frame      Error Code: 0x5000, Error Reg: 0x40, Sevcon Error Code: 0x46C3, Data: 1F 0B 00, Unknown
 00190     09/30/2018 23:02:02   SEVCON CAN EMCY Frame      Error Code: 0x0000, Error Reg: 0x00, Sevcon Error Code: 0x46C3, Data: 00 00 4E, Unknown
 00191     09/30/2018 23:02:02   SEVCON CAN EMCY Frame      Error Code: 0x5000, Error Reg: 0x40, Sevcon Error Code: 0x54C2, Data: 00 10 01, Unknown
 00192     09/30/2018 23:02:02   SEVCON CAN EMCY Frame      Error Code: 0x5000, Error Reg: 0x40, Sevcon Error Code: 0x52C2, Data: 00 10 01, Unknown
 00193     09/30/2018 23:02:02   SEVCON CAN EMCY Frame      Error Code: 0x5000, Error Reg: 0x40, Sevcon Error Code: 0x46C3, Data: 1F 0E 00, Unknown
 00194     09/30/2018 23:02:07   Restarting Sevcon to clear cutout fault
 00195     09/30/2018 23:02:07   Module 00 Opening Contactor  vmod: 110.285V, batt curr:   0A
 00196     09/30/2018 23:02:07   Module 01 Opening Contactor  vmod:   0.000V, batt curr:   0A
 00197     09/30/2018 23:02:08   Sevcon Turned Off
 00198     09/30/2018 23:02:08   DEBUG: Module 00 Contactor is now Open
 00199     09/30/2018 23:02:08   SEVCON CAN EMCY Frame      Error Code: 0x3100, Error Reg: 0x44, Sevcon Error Code: 0x45C5, Data: 07 07 00, Unknown
 00200     09/30/2018 23:02:08   SEVCON CAN EMCY Frame      Error Code: 0x0000, Error Reg: 0x04, Sevcon Error Code: 0x46C3, Data: C2 54 5E, Unknown
 00201     09/30/2018 23:02:08   SEVCON CAN EMCY Frame      Error Code: 0x5000, Error Reg: 0x44, Sevcon Error Code: 0x46C3, Data: 1F 0F 00, Unknown
 00202     09/30/2018 23:02:08   SEVCON CAN EMCY Frame      Error Code: 0x2000, Error Reg: 0x46, Sevcon Error Code: 0x54C1, Data: 00 10 03, Unknown
 00203     09/30/2018 23:02:08   CAN1 ACK error. count=2
 00204     09/30/2018 23:02:08   INFO: Bmvolts:37875, Cmvolts:126750, Amps:0, RPM:2922
 00205     09/30/2018 23:02:10   Sevcon Turned On
 00206     09/30/2018 23:02:10   Riding                     PackTemp: h 22C, l 19C, PackSOC: 89%, Vpack:110.410V, MotAmps:   0, BattAmps:   0, Mods: 00, MotTemp:  47C, CtrlTemp:  22C, AmbTemp:   0C, MotRPM:2922, Odo:    0km
 00207     09/30/2018 23:02:10   Sevcon CAN Link Down
 00208     09/30/2018 23:02:11   SEVCON CAN EMCY Frame      Error Code: 0x3100, Error Reg: 0x04, Sevcon Error Code: 0x45C5, Data: 07 07 00, Unknown
 00209     09/30/2018 23:02:11   SEVCON CAN EMCY Frame      Error Code: 0x2000, Error Reg: 0x06, Sevcon Error Code: 0x54C1, Data: 00 00 02, Unknown
 00210     09/30/2018 23:02:11   Sevcon CAN Link Up
 00211     09/30/2018 23:02:11   INFO: Bmvolts:110000, Cmvolts:123875, Amps:0, RPM:0
 00212     09/30/2018 23:02:11   DEBUG: Sevcon Contactor Drive OFF
 00213     09/30/2018 23:02:11   SEVCON CAN EMCY Frame      Error Code: 0x3100, Error Reg: 0x06, Sevcon Error Code: 0x45C8, Data: 07 BB 78, Unknown
 00214     09/30/2018 23:02:11   INFO: Bmvolts:109937, Cmvolts:123687, Amps:0, RPM:0
 00215     09/30/2018 23:02:13   SEVCON CAN EMCY Frame      Error Code: 0x0000, Error Reg: 0x02, Sevcon Error Code: 0x45C8, Data: C1 54 16, Unknown
 00216     09/30/2018 23:02:13   INFO: Bmvolts:110062, Cmvolts:122687, Amps:0, RPM:0
 00217     09/30/2018 23:02:13   Contactor Welded
 00218     09/30/2018 23:02:13   INFO:  Disabling Charger 1
 00219     09/30/2018 23:02:13   INFO:  Disabling Charger 2
 00220     09/30/2018 23:02:13   Module 00 Opening Contactor  vmod: 110.594V, batt curr:   0A
 00221     09/30/2018 23:02:13   Module 01 Opening Contactor  vmod:   0.000V, batt curr:   0A
 00222     09/30/2018 23:02:15   SEVCON CAN EMCY Frame      Error Code: 0x0000, Error Reg: 0x02, Sevcon Error Code: 0x45C5, Data: C1 54 11, Unknown
 00223     09/30/2018 23:02:15   INFO: Bmvolts:110187, Cmvolts:118062, Amps:0, RPM:0
 00224                       0   DEBUG: Reset: Power-On, External
 00225                       0   Power On                   Key Switch
 00226                       0   Key On
 00227                       0   Module 00 Opening Contactor  vmod:   0.000V, batt curr:   0A
 00228                       0   Module 01 Opening Contactor  vmod:   0.000V, batt curr:   0A
 00229                       0   Module 00 CAN Link Up
 00230                       0   Module 00 Registered       serial: ,  vmod: 111.084V
 00231     09/30/2018 23:02:23   Module 00 CAN Link Down
 00232     09/30/2018 23:02:23   Module 00 CAN Link Up
 00233     09/30/2018 23:02:23   DEBUG: Module scheme changed from None mode to Running mode
 00234     09/30/2018 23:02:24   Sevcon Turned On
 00235     09/30/2018 23:02:25   Sevcon CAN Link Up
 00236     09/30/2018 23:02:26   DEBUG: Sevcon Contactor Drive ON.
 00237     09/30/2018 23:02:26   Module 00 Closing Contactor  vmod: 111.175V, maxsys: 111.195V, minsys: 111.195V, diff: 0.000V, vcap:  0.000V, prechg: 0%
 00238     09/30/2018 23:02:26   Contactor took 108 ms to close
 00239     09/30/2018 23:02:26   DEBUG: Module 00 Contactor is now Closed
 00240     09/30/2018 23:02:26   INFO:  Enabling Charger 1
 00241     09/30/2018 23:02:26   INFO:  Enabling Charger 2
 00242     09/30/2018 23:02:26   0x3e 0xcb 0x9e 0x01 0x00 0x1b 0xb1 0x01 0x00 0x6c 0x99 0x01 0x00 0x1b 0xb1 0x01 0x00 0xdb 0x91 0x01 0x00 0x1b 0xb1 0x01 0x00 0xdb 0x91 0x01 0x00 0xdc 0xb0 0x01 0x00 0xdb 0x91 0x01 0x00 0x1b 0xb1 0x01 0x00 0xdb 0x91 0x01 0x00 0x1b 0xb1 0x01 0x00 0xdb 0x91 0x01 0x00 0x1b 0xb1 0x01 0x00 0xdb 0x91 0x01 0x00 0x1b 0xb1 0x01 0x00 0x47 0xb4 0x01 0x00 0x9e 0xb0 0x01 0x00 0x86 0xb4 0x01 0x00 0x9e 0xb0 0x01 0x00 ???
 00243     09/30/2018 23:02:32   Riding                     PackTemp: h 22C, l 19C, PackSOC: 89%, Vpack:111.354V, MotAmps:   0, BattAmps:   2, Mods: 10, MotTemp:  45C, CtrlTemp:  19C, AmbTemp:   0C, MotRPM:   0, Odo:    0km
 00244     09/30/2018 23:02:32   Batt Dischg Cur Limited    101 A (14%), MinCell: 3973mV, MaxPackTemp: 22C
 00245     09/30/2018 23:03:32   Riding                     PackTemp: h 23C, l 20C, PackSOC: 86%, Vpack:101.102V, MotAmps: 155, BattAmps: 208, Mods: 10, MotTemp:  55C, CtrlTemp:  26C, AmbTemp:   0C, MotRPM:5144, Odo:    0km
 00246     09/30/2018 23:03:32   Batt Dischg Cur Limited    553 A (80%), MinCell: 3595mV, MaxPackTemp: 23C
 00247     09/30/2018 23:04:32   Riding                     PackTemp: h 24C, l 21C, PackSOC: 84%, Vpack:106.855V, MotAmps:  62, BattAmps:  61, Mods: 10, MotTemp:  54C, CtrlTemp:  23C, AmbTemp:   0C, MotRPM:4025, Odo:    0km
 00248     09/30/2018 23:04:32   Batt Dischg Cur Limited    656 A (95%), MinCell: 3792mV, MaxPackTemp: 24C
 00249     09/30/2018 23:05:32   Riding                     PackTemp: h 24C, l 22C, PackSOC: 84%, Vpack:107.366V, MotAmps: 121, BattAmps:  78, Mods: 10, MotTemp:  50C, CtrlTemp:  21C, AmbTemp:   0C, MotRPM:2760, Odo:    0km
 00250     09/30/2018 23:05:32   Batt Dischg Cur Limited    679 A (98%), MinCell: 3824mV, MaxPackTemp: 24C
 00251     09/30/2018 23:06:32   Riding                     PackTemp: h 24C, l 22C, PackSOC: 84%, Vpack:109.102V, MotAmps:  12, BattAmps:   9, Mods: 10, MotTemp:  50C, CtrlTemp:  21C, AmbTemp:   0C, MotRPM:2925, Odo:    0km
 00252     09/30/2018 23:07:32   Riding                     PackTemp: h 24C, l 22C, PackSOC: 82%, Vpack:110.321V, MotAmps: -40, BattAmps: -12, Mods: 10, MotTemp:  49C, CtrlTemp:  20C, AmbTemp:   0C, MotRPM:1585, Odo:    0km
 00253     09/30/2018 23:08:32   Riding                     PackTemp: h 25C, l 22C, PackSOC: 82%, Vpack:110.117V, MotAmps: -31, BattAmps: -17, Mods: 10, MotTemp:  49C, CtrlTemp:  21C, AmbTemp:   0C, MotRPM:2426, Odo:    0km
 00254     09/30/2018 23:09:32   Riding                     PackTemp: h 25C, l 22C, PackSOC: 81%, Vpack:108.347V, MotAmps:  51, BattAmps:  33, Mods: 10, MotTemp:  49C, CtrlTemp:  21C, AmbTemp:   0C, MotRPM:2673, Odo:    0km
 00255     09/30/2018 23:10:32   Riding                     PackTemp: h 25C, l 22C, PackSOC: 80%, Vpack:105.279V, MotAmps: 117, BattAmps: 106, Mods: 10, MotTemp:  50C, CtrlTemp:  21C, AmbTemp:   0C, MotRPM:3793, Odo:    0km
 00256     09/30/2018 23:11:32   Riding                     PackTemp: h 25C, l 23C, PackSOC: 78%, Vpack:105.256V, MotAmps:  55, BattAmps:  55, Mods: 10, MotTemp:  53C, CtrlTemp:  22C, AmbTemp:   0C, MotRPM:4446, Odo:    0km
 00257     09/30/2018 23:12:32   Riding                     PackTemp: h 25C, l 23C, PackSOC: 76%, Vpack:103.703V, MotAmps:  55, BattAmps:  65, Mods: 10, MotTemp:  57C, CtrlTemp:  24C, AmbTemp:   0C, MotRPM:4707, Odo:    0km
 00258     09/30/2018 23:12:32   Batt Dischg Cur Limited    647 A (93%), MinCell: 3642mV, MaxPackTemp: 25C
 00259     09/30/2018 23:13:13   SEVCON CAN EMCY Frame      Error Code: 0x5000, Error Reg: 0x40, Sevcon Error Code: 0x46C3, Data: 1F 01 00, Unknown
 00260     09/30/2018 23:13:22   SEVCON CAN EMCY Frame      Error Code: 0x0000, Error Reg: 0x00, Sevcon Error Code: 0x46C3, Data: 00 00 68, Unknown
 00261     09/30/2018 23:13:22   SEVCON CAN EMCY Frame      Error Code: 0x5000, Error Reg: 0x40, Sevcon Error Code: 0x46C3, Data: 1F 02 00, Unknown
 00262     09/30/2018 23:13:32   Riding                     PackTemp: h 26C, l 24C, PackSOC: 73%, Vpack:103.773V, MotAmps:  89, BattAmps:  67, Mods: 10, MotTemp:  59C, CtrlTemp:  25C, AmbTemp:   0C, MotRPM:3704, Odo:    0km
 00263     09/30/2018 23:13:32   Batt Dischg Cur Limited    615 A (89%), MinCell: 3680mV, MaxPackTemp: 26C
 00264     09/30/2018 23:13:33   SEVCON CAN EMCY Frame      Error Code: 0x0000, Error Reg: 0x00, Sevcon Error Code: 0x46C3, Data: 00 00 99, Unknown
 00265     09/30/2018 23:13:33   SEVCON CAN EMCY Frame      Error Code: 0x5000, Error Reg: 0x40, Sevcon Error Code: 0x46C3, Data: 1F 01 00, Unknown
 00266     09/30/2018 23:13:43   SEVCON CAN EMCY Frame      Error Code: 0x0000, Error Reg: 0x00, Sevcon Error Code: 0x46C3, Data: 00 00 4E, Unknown
 00267     09/30/2018 23:14:32   Riding                     PackTemp: h 27C, l 24C, PackSOC: 72%, Vpack:104.760V, MotAmps:  35, BattAmps:  31, Mods: 10, MotTemp:  60C, CtrlTemp:  24C, AmbTemp:   0C, MotRPM:3657, Odo:    0km
 00268     09/30/2018 23:14:32   Batt Dischg Cur Limited    662 A (95%), MinCell: 3704mV, MaxPackTemp: 27C
 00269     09/30/2018 23:15:32   Riding                     PackTemp: h 27C, l 25C, PackSOC: 72%, Vpack:105.464V, MotAmps:  88, BattAmps:  39, Mods: 10, MotTemp:  55C, CtrlTemp:  20C, AmbTemp:   0C, MotRPM:1762, Odo:    0km
 00270     09/30/2018 23:16:32   Riding                     PackTemp: h 27C, l 25C, PackSOC: 72%, Vpack:106.819V, MotAmps: -40, BattAmps:  -8, Mods: 10, MotTemp:  54C, CtrlTemp:  20C, AmbTemp:   0C, MotRPM:1215, Odo:    0km
 00271     09/30/2018 23:17:32   Riding                     PackTemp: h 27C, l 25C, PackSOC: 72%, Vpack:106.878V, MotAmps:   0, BattAmps:   2, Mods: 10, MotTemp:  51C, CtrlTemp:  18C, AmbTemp:   0C, MotRPM:   0, Odo:    0km
 00272     09/30/2018 23:18:32   Riding                     PackTemp: h 27C, l 25C, PackSOC: 72%, Vpack:107.004V, MotAmps:   0, BattAmps:   2, Mods: 10, MotTemp:  47C, CtrlTemp:  17C, AmbTemp:   0C, MotRPM: 217, Odo:    0km

3
  I recall reading here on the forums that there were one or two others that experienced shutdowns on the highway, but don't recall if the details were the same.  If someone else doesn't recall, it may be useful to do a search.

  I've chronicled my experiences here.  With two different motors, I experienced an extreme momentary regen when on the highway at full throttle.  I am not certain, but I think that it correlated to an error that is in your logs as well, Sevcon Error Code: 0x46C3.  I believe it's a someone generic code, though.  Fortunately for me, the motor was replaced under warranty.  After two motor replacements, Zero still didn't know what the problem was and they replaced the entire bike.  I'm still not convinced it was the motor at all.

  If you get the motor replaced, I'd ask what the warranty is on the replacement motor and if they issue any credit if it's later determined to not be the source of your problem.

Thanks Domingo, just went through your own topic http://electricmotorcycleforum.com/boards/index.php?topic=6567.0 (which I didn't find before). Very worrying that the problem wasn't resolved by replacing the motor (twice!).

One work-around that seems to have prevented this from re-occuring is starting my trip @full charge (most of my one-way trips are <40% battery use and I can usually charge at almost every destination).
Going to try the tip of setting Custom (or ECO on the <2015 models) to 95% max torque as most of my symptoms have materialized under Wide-Open-Throttle.

Will keep you all posted. Appreciate any further input anyone could give!

4
Unfortunately a not so happy reason for joining the forum today (have been reading for a while since I bought a second hand Zero DS MY13 in July, thank you all for sharing years’ worth of experiences!)

My Zero DS shut down completely on the highway last week for two mornings in a row! This was an extremely dangerous situation as I had almost no place to safely come to a stop. I have attached the motorcycle logs after downloading from my Zero through the app below for anyone who believes they have an idea what we’re looking at.

The occurence:
After having a bit of a 'stuttering engine' for a few seconds, there is suddenly no throttle response at all anymore while driving on the highway at approx 100+ km/h. The throttle no longer responded at all and the "exclamation mark triangle" indicator flashed (not the temperature indicator, as I had not driven or accelerate extremely fast/hard). After coming to a full stop the motor seemed to restart (the tachometer swung fully down to zero) after which I could resume my drive to work without any further issues.

Made an appointment at the local Zero dealer here in Amsterdam to have it checked out. Took a week before I could swing by, but they did a read-out and came to the conclusion something is wrong in the electro motor and it needs to be fully replaced (their estimated cost: 1300 euro for the motor, 300 euro for the labor). They came to this conclusion after contact with Zero HQ (possibly European HQ, didn’t ask specifically), who also confirmed nothing is wrong with the battery pack after doing a full scan.

The interesting thing is, that this has only occurred when I drive off with having a battery charge <65%. If the bike is charged to 100% at my work and I drive home, I’ve never had an issue with the engine.

Anyone else ever have a similar experience on the highway or have further experience with the electromotor to determine whether it wouldn’t be possible to simply replace a relatively small part instead of the full engine?

Bike: Zero DS MY13 (9.4KwH, battery pack replaced under warranty in 2016, original had 8.5KwH)

Code: [Select]
05026                       0   DEBUG: Reset: Power-On, External
 05027                       0   Power On                   Key Switch
 05028                       0   Key On
 05029                       0   Module 00 Opening Contactor  vmod:   0.000V, batt curr:   0A
 05030                       0   Module 01 Opening Contactor  vmod:   0.000V, batt curr:   0A
 05031                       0   CAN0 ACK error. count=1
 05032                       1   DEBUG: Module scheme changed from None mode to Running mode
 05033                       1   Module 00 CAN Link Up
 05034                       1   Module 00 Registered       serial: ,  vmod: 105.821V
 05035     09/17/2018 22:47:15   Sevcon Turned On
 05036     09/17/2018 22:47:16   Sevcon CAN Link Up
 05037     09/17/2018 22:47:16   DEBUG: Sevcon Contactor Drive ON.
 05038     09/17/2018 22:47:16   Module 00 Closing Contactor  vmod: 105.816V, maxsys: 105.840V, minsys: 105.840V, diff: 0.000V, vcap:  0.000V, prechg: 0%
 05039     09/17/2018 22:47:17   Contactor took 63 ms to close
 05040     09/17/2018 22:47:17   DEBUG: Module 00 Contactor is now Closed
 05041     09/17/2018 22:47:17   INFO:  Enabling Charger 1
 05042     09/17/2018 22:47:17   INFO:  Enabling Charger 2
 05043     09/17/2018 22:47:17   0x3e 0x25 0xdf 0x00 0x00 0x99 0x9c 0x01 0x00 0xa8 0xde 0x00 0x00 0x99 0x9c 0x01 0x00 0x69 0xde 0x00 0x00 0x99 0x9c 0x01 0x00 0x43 0x0e 0x01 0x00 0x5e 0x91 0x01 0x00 0x7d 0x77 0x01 0x00 0x5a 0x9c 0x01 0x00 0x4a 0x75 0x01 0x00 0x99 0x9c 0x01 0x00 0x12 0x74 0x01 0x00 0x99 0x9c 0x01 0x00 0xd9 0x72 0x01 0x00 0x1c 0x9c 0x01 0x00 0x87 0x9f 0x01 0x00 0xdd 0x9b 0x01 0x00 0xc5 0x9f 0x01 0x00 0x1c 0x9c 0x01 0x00 ???
 05044     09/17/2018 22:47:23   Riding                     PackTemp: h 19C, l 17C, PackSOC: 65%, Vpack:105.775V, MotAmps:   0, BattAmps:   2, Mods: 10, MotTemp:  20C, CtrlTemp:  15C, AmbTemp:   0C, MotRPM:   0, Odo:    0km
 05045     09/17/2018 22:47:23   Batt Dischg Cur Limited    101 A (14%), MinCell: 3774mV, MaxPackTemp: 19C
 05046     09/17/2018 22:48:23   Riding                     PackTemp: h 19C, l 17C, PackSOC: 65%, Vpack:105.090V, MotAmps:  54, BattAmps:  14, Mods: 10, MotTemp:  22C, CtrlTemp:  17C, AmbTemp:   0C, MotRPM: 868, Odo:    0km
 05047     09/17/2018 22:48:23   Batt Dischg Cur Limited    553 A (80%), MinCell: 3750mV, MaxPackTemp: 19C
 05048     09/17/2018 22:49:23   Riding                     PackTemp: h 19C, l 17C, PackSOC: 64%, Vpack:105.306V, MotAmps:   0, BattAmps:   1, Mods: 10, MotTemp:  24C, CtrlTemp:  18C, AmbTemp:   0C, MotRPM:   0, Odo:    0km
 05049     09/17/2018 22:49:23   Batt Dischg Cur Limited    658 A (95%), MinCell: 3757mV, MaxPackTemp: 19C
 05050     09/17/2018 22:50:23   Riding                     PackTemp: h 19C, l 17C, PackSOC: 64%, Vpack:105.425V, MotAmps: -31, BattAmps:  -7, Mods: 10, MotTemp:  27C, CtrlTemp:  19C, AmbTemp:   0C, MotRPM:1238, Odo:    0km
 05051     09/17/2018 22:50:23   Batt Dischg Cur Limited    673 A (97%), MinCell: 3762mV, MaxPackTemp: 19C
 05052     09/17/2018 22:51:23   Riding                     PackTemp: h 19C, l 17C, PackSOC: 64%, Vpack:103.628V, MotAmps:  58, BattAmps:  27, Mods: 10, MotTemp:  28C, CtrlTemp:  20C, AmbTemp:   0C, MotRPM:1966, Odo:    0km
 05053     09/17/2018 22:52:23   Riding                     PackTemp: h 19C, l 18C, PackSOC: 64%, Vpack:104.191V, MotAmps:   0, BattAmps:   1, Mods: 10, MotTemp:  35C, CtrlTemp:  24C, AmbTemp:   0C, MotRPM:   0, Odo:    0km
 05054     09/17/2018 22:52:23   Batt Dischg Cur Limited    602 A (87%), MinCell: 3719mV, MaxPackTemp: 19C
 05055     09/17/2018 22:53:23   Riding                     PackTemp: h 19C, l 18C, PackSOC: 62%, Vpack:104.264V, MotAmps:   0, BattAmps:   0, Mods: 10, MotTemp:  37C, CtrlTemp:  25C, AmbTemp:   0C, MotRPM:   0, Odo:    0km
 05056     09/17/2018 22:53:23   Batt Dischg Cur Limited    620 A (89%), MinCell: 3721mV, MaxPackTemp: 19C
 05057     09/17/2018 22:54:23   Riding                     PackTemp: h 19C, l 18C, PackSOC: 61%, Vpack:102.532V, MotAmps:  52, BattAmps:  30, Mods: 10, MotTemp:  43C, CtrlTemp:  28C, AmbTemp:   0C, MotRPM:2377, Odo:    0km
 05058     09/17/2018 22:54:23   Batt Dischg Cur Limited    611 A (88%), MinCell: 3624mV, MaxPackTemp: 19C
 05059     09/17/2018 22:55:23   Riding                     PackTemp: h 19C, l 18C, PackSOC: 61%, Vpack:103.500V, MotAmps:  30, BattAmps:   6, Mods: 10, MotTemp:  40C, CtrlTemp:  27C, AmbTemp:   0C, MotRPM:2170, Odo:    0km
 05060     09/17/2018 22:55:23   Batt Dischg Cur Limited    649 A (94%), MinCell: 3654mV, MaxPackTemp: 19C
 05061     09/17/2018 22:56:23   Riding                     PackTemp: h 20C, l 18C, PackSOC: 60%, Vpack:103.934V, MotAmps: -31, BattAmps: -20, Mods: 10, MotTemp:  44C, CtrlTemp:  29C, AmbTemp:   0C, MotRPM:2299, Odo:    0km
 05062     09/17/2018 22:56:23   Batt Dischg Cur Limited    567 A (82%), MinCell: 3710mV, MaxPackTemp: 20C
 05063     09/17/2018 22:57:16   SEVCON CAN EMCY Frame      Error Code: 0x5000, Error Reg: 0x40, Sevcon Error Code: 0x46C3, Data: 1F 01 00, Unknown
 05064     09/17/2018 22:57:18   SEVCON CAN EMCY Frame      Error Code: 0x0000, Error Reg: 0x00, Sevcon Error Code: 0x46C3, Data: 00 00 00, Unknown
 05065     09/17/2018 22:57:18   SEVCON CAN EMCY Frame      Error Code: 0x5000, Error Reg: 0x40, Sevcon Error Code: 0x46C3, Data: 1F 02 00, Unknown
 05066     09/17/2018 22:57:23   Riding                     PackTemp: h 20C, l 19C, PackSOC: 58%, Vpack: 98.495V, MotAmps: 102, BattAmps: 109, Mods: 10, MotTemp:  51C, CtrlTemp:  34C, AmbTemp:   0C, MotRPM:3969, Odo:    0km
 05067     09/17/2018 22:57:23   Batt Dischg Cur Limited    471 A (68%), MinCell: 3474mV, MaxPackTemp: 20C
 05068     09/17/2018 22:57:28   SEVCON CAN EMCY Frame      Error Code: 0x0000, Error Reg: 0x00, Sevcon Error Code: 0x46C3, Data: 00 00 B6, Unknown
 05069     09/17/2018 22:57:28   SEVCON CAN EMCY Frame      Error Code: 0x5000, Error Reg: 0x40, Sevcon Error Code: 0x46C3, Data: 1F 01 00, Unknown
 05070     09/17/2018 22:57:38   SEVCON CAN EMCY Frame      Error Code: 0x0000, Error Reg: 0x00, Sevcon Error Code: 0x46C3, Data: 00 00 99, Unknown
 05071     09/17/2018 22:57:52   SEVCON CAN EMCY Frame      Error Code: 0x5000, Error Reg: 0x40, Sevcon Error Code: 0x46C3, Data: 1F 01 00, Unknown
 05072     09/17/2018 22:57:53   SEVCON CAN EMCY Frame      Error Code: 0x0000, Error Reg: 0x00, Sevcon Error Code: 0x46C3, Data: 00 00 3E, Unknown
 05073     09/17/2018 22:57:53   SEVCON CAN EMCY Frame      Error Code: 0x5000, Error Reg: 0x40, Sevcon Error Code: 0x46C3, Data: 1F 02 00, Unknown
 05074     09/17/2018 22:57:56   SEVCON CAN EMCY Frame      Error Code: 0x0000, Error Reg: 0x00, Sevcon Error Code: 0x46C3, Data: 00 00 B0, Unknown
 05075     09/17/2018 22:57:56   SEVCON CAN EMCY Frame      Error Code: 0x5000, Error Reg: 0x40, Sevcon Error Code: 0x46C3, Data: 1F 03 00, Unknown
 05076     09/17/2018 22:57:58   SEVCON CAN EMCY Frame      Error Code: 0x0000, Error Reg: 0x00, Sevcon Error Code: 0x46C3, Data: 00 00 99, Unknown
 05077     09/17/2018 22:57:58   SEVCON CAN EMCY Frame      Error Code: 0x5000, Error Reg: 0x40, Sevcon Error Code: 0x46C3, Data: 1F 04 00, Unknown
 05078     09/17/2018 22:58:01   SEVCON CAN EMCY Frame      Error Code: 0x0000, Error Reg: 0x00, Sevcon Error Code: 0x46C3, Data: 00 00 5B, Unknown
 05079     09/17/2018 22:58:01   SEVCON CAN EMCY Frame      Error Code: 0x5000, Error Reg: 0x40, Sevcon Error Code: 0x46C3, Data: 1F 05 00, Unknown
 05080     09/17/2018 22:58:11   SEVCON CAN EMCY Frame      Error Code: 0x0000, Error Reg: 0x00, Sevcon Error Code: 0x46C3, Data: 00 00 00, Unknown
 05081     09/17/2018 22:58:11   SEVCON CAN EMCY Frame      Error Code: 0x5000, Error Reg: 0x40, Sevcon Error Code: 0x46C3, Data: 1F 04 00, Unknown
 05082     09/17/2018 22:58:18   SEVCON CAN EMCY Frame      Error Code: 0x0000, Error Reg: 0x00, Sevcon Error Code: 0x46C3, Data: 00 00 99, Unknown
 05083     09/17/2018 22:58:18   SEVCON CAN EMCY Frame      Error Code: 0x5000, Error Reg: 0x40, Sevcon Error Code: 0x46C3, Data: 1F 05 00, Unknown
 05084     09/17/2018 22:58:18   SEVCON CAN EMCY Frame      Error Code: 0x0000, Error Reg: 0x00, Sevcon Error Code: 0x46C3, Data: 00 00 68, Unknown
 05085     09/17/2018 22:58:18   SEVCON CAN EMCY Frame      Error Code: 0x5000, Error Reg: 0x40, Sevcon Error Code: 0x46C3, Data: 1F 0A 00, Unknown
 05086     09/17/2018 22:58:18   SEVCON CAN EMCY Frame      Error Code: 0x0000, Error Reg: 0x00, Sevcon Error Code: 0x46C3, Data: 00 00 08, Unknown
 05087     09/17/2018 22:58:18   SEVCON CAN EMCY Frame      Error Code: 0x5000, Error Reg: 0x40, Sevcon Error Code: 0x46C3, Data: 1F 0B 00, Unknown
 05088     09/17/2018 22:58:18   SEVCON CAN EMCY Frame      Error Code: 0x0000, Error Reg: 0x00, Sevcon Error Code: 0x46C3, Data: 00 00 68, Unknown
 05089     09/17/2018 22:58:18   SEVCON CAN EMCY Frame      Error Code: 0x5000, Error Reg: 0x40, Sevcon Error Code: 0x46C3, Data: 1F 0F 00, Unknown
 05090     09/17/2018 22:58:18   SEVCON CAN EMCY Frame      Error Code: 0x0000, Error Reg: 0x00, Sevcon Error Code: 0x46C3, Data: 00 00 99, Unknown
 05091     09/17/2018 22:58:18   SEVCON CAN EMCY Frame      Error Code: 0x5000, Error Reg: 0x40, Sevcon Error Code: 0x46C3, Data: 1F 10 00, Unknown
 05092     09/17/2018 22:58:18   SEVCON CAN EMCY Frame      Error Code: 0x5000, Error Reg: 0x40, Sevcon Error Code: 0x52C1, Data: 00 02 00, Unknown
 05093     09/17/2018 22:58:23   Restarting Sevcon to clear cutout fault
 05094     09/17/2018 22:58:23   Module 00 Opening Contactor  vmod: 103.034V, batt curr:   0A
 05095     09/17/2018 22:58:23   Module 01 Opening Contactor  vmod:   0.000V, batt curr:   0A
 05096     09/17/2018 22:58:24   Sevcon Turned Off
 05097     09/17/2018 22:58:24   DEBUG: Module 00 Contactor is now Open
 05098     09/17/2018 22:58:24   Riding                     PackTemp: h 20C, l 19C, PackSOC: 58%, Vpack:103.046V, MotAmps:   0, BattAmps:   0, Mods: 00, MotTemp:  56C, CtrlTemp:  35C, AmbTemp:   0C, MotRPM: 998, Odo:    0km
 05099     09/17/2018 22:58:24   CAN1 ACK error. count=1
 05100     09/17/2018 22:58:26   Sevcon Turned On
 05101     09/17/2018 22:58:26   Sevcon CAN Link Down
 05102     09/17/2018 22:58:27   Sevcon CAN Link Up
 05103     09/17/2018 22:58:27   DEBUG: Sevcon Contactor Drive OFF
 05104     09/17/2018 22:58:27   DEBUG: Sevcon Contactor Drive ON.
 05105     09/17/2018 22:58:27   Module 00 Closing Contactor  vmod: 103.098V, maxsys: 103.073V, minsys: 103.073V, diff: 0.000V, vcap:  0.000V, prechg: 0%
 05106     09/17/2018 22:58:27   DEBUG: Module 00 Contactor is now Closed
 05107     09/17/2018 22:58:27   Contactor took 128 ms to close
 05108     09/17/2018 22:58:27   0x3e 0x82 0x8b 0x01 0x00 0xa2 0x90 0x01 0x00 0x43 0x8b 0x01 0x00 0xa2 0x90 0x01 0x00 0x43 0x8b 0x01 0x00 0xa2 0x90 0x01 0x00 0x43 0x8b 0x01 0x00 0xa2 0x90 0x01 0x00 0xc6 0x8a 0x01 0x00 0xa2 0x90 0x01 0x00 0x88 0x8a 0x01 0x00 0x64 0x90 0x01 0x00 0x88 0x8a 0x01 0x00 0x64 0x90 0x01 0x00 0x88 0x8a 0x01 0x00 0x64 0x90 0x01 0x00 0x8a 0x94 0x01 0x00 0x64 0x90 0x01 0x00 0x8a 0x94 0x01 0x00 0x64 0x90 0x01 0x00 ???
 05109     09/17/2018 22:59:24   Riding                     PackTemp: h 21C, l 20C, PackSOC: 56%, Vpack: 98.154V, MotAmps:  80, BattAmps:  86, Mods: 10, MotTemp:  57C, CtrlTemp:  35C, AmbTemp:   0C, MotRPM:4206, Odo:    0km
 05110     09/17/2018 22:59:24   Batt Dischg Cur Limited    398 A (57%), MinCell: 3481mV, MaxPackTemp: 21C

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