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Messages - deadFX

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1
Zero Motorcycles Forum | 2013+ / Re: Dealer Support
« on: April 30, 2022, 09:07:35 PM »
Defects and abhorrent customer service are the rule, not the exception. Zero has bought back 2 of my 3 Zero and this SR/F is next. The F is for failing or faulty? File a complaint with your states Lemon Law division at the department of motor vehicles and with the BBB. Do it now, now after waiting another month.

2
Zero Motorcycles Forum | 2013+ / Re: MBB console login
« on: December 03, 2021, 07:15:31 AM »
there are no laws against publishing passwords in the EU or the USA.

3
Zero Motorcycles Forum | 2013+ / Re: Power loss Suddenly
« on: November 24, 2021, 03:08:17 AM »
Be glad your still alive.

4
Motorcycles are not bagpipes. If you want to sell vehicles in a foreign jurisdiction you need to be prepared to directly address issues in that market and not hide behind or dump those issues on the local importer.  I was told earlier today that Zero has already lost in court here.

5
Its the same in Canada and England. Probably the same in the USA. If you do business somewhere, sell product, then you've some direct responsibility. Seems only reasonable.

6
Not sure what this has to do with this thread. That's not how the law works in Israel.

7
I don't know about the USA. I'm in Israel and there were just a few rulings here that I understand mean Zero is exactly responsible for the warranty.

8
How great if it looked like that MDJAK1. That would have made this far clearer. It does not. If you remove the top plastic housing you'll find a fuse and a relay. Against the advice of some  ;D we connected on the battery side of both, relay +, fuse -. I'm told there's a better way to do this, likely safer, but it wasn't explained. I've been waiting over almost 6 months for Zero, apparently the problem goes back much farther, and with COVID finally over, traffic has fully returned. I need a motorcycle. Still need a 2nd battery. I don't want to experiment on my batteries as Zero clearly needs to replace. I'll video it all as soon as I have a second battery. Headed out for a ride to see how this battery is doing. Picking up a fire retardant blanket first. There have been a number of Zero fires here and I'm starting to understand why. Not celebrating having to have done this. Most likely going to sue Zero with a few other customer in the coming weeks. It seems too many been dragged about for over a year waiting on replacement batteries and general repairs. Waiting on a class action lawyer to meet with a couple of us after the holiday. Wish me well.

9
Its an old 96V golf cart charger.  I first tried a variable voltage DC power supply that didn't go so well.  Tried charging on the plug side and the clips went up in a flash.  I'm picking up a ZF3.6 from the importer Monday that is at 27V.  I was told they have several that went overnight from full charge to 27-28V.  New batteries.  Someone saw my posts here and we were brainstorming what the defect might be.  Guys a PhD in EE so I'm glad to have his assistance!

10
Connected a 96V charger set to 1A.  + on the contactor where the glue had fallen off and - on the battery side of the fuse. There was an initial spark, no more eventful than that. About 3 hours later the battery reading 94V we connected to a borrowed Delta charger.  Looks to have worked. Almost finished charging now. FX is saying 97%. Waiting for friend to hack the password so we can get full access to the BMS. Pack imbalance was 24mV which I think is good enough.

11
I'll do this in the yard, not at my kitchen table. Just asking if anyone has charged bypassing the contactor (+) and main fuse (-). I'd rather not, but also not going to pay Zero $4000 for a battery or $8000 for 2.

12
The guys FX charger died and the dealer didn't have in-stock. By the time they replaced he says this module was just below 90V. Either it'll work or it won't. I just want to give it an 1A current to get over 90V and see if it'll charge with the onboard charger from there. The BMS is still active. A problem battery would be my module which is now showing 26.6V or my friends which ignited in his storage shed waiting on service from the new dealer.

13
So the dealer here is absolutely worthless. Unable to problem solve, its scary what they telling other customers. Still no working batteries. My FX is not charging and they want to sell me brake rotors and a new handlebar. They don't know how to fix anything. Took the bike to the former importer who appears able to fix anything and everything but they don't seem so interested in helping Zero customers claiming Zero defrauded them of millions.
They did point me to another customer with a ZF3.6 module that shows 87.9V. The importer replaced his battery and didn't take the bad module. He wants about $260 for the pack. I read somewhere about these modules not charging if under 90V.  Could I be so lucky?  How can I bypass the BMS to charge it to 90V or a little higher? Where would I connect to bypass the BMS? Not many options, there's the main fuse, contactor or relay, and the BMS. We tried plugging in to the the standard Anderson plug, it didn't work.

14
this FX is something special. any ideas why one of my batteries went dead. 2 days ago fully charged, today 26V measuring from the pins. some sort of internal fuse. BMS not responding. no bulging or swelling. some sort of Zero defect?

15
Zero Motorcycles Forum | 2013+ / 2016 FX not charging
« on: December 31, 2020, 05:29:37 AM »
I think I posted this in the wrong forum yesterday. I have a 16 ZERO FX that was been at the dealer twice since September because it is not charging. They replaced the MBB and Charger, said it was working, but its not working.  Green light comes on but there is not current draw.  If the batteries are full the green light will stay on otherwise the green light will go off after 10-15 seconds. You hear the contactor clicking open/closed.  I can charge with my external charger, a DeltaQ, through the fast charge port.  The dealer said they checked the fuses, but either the main fuse or some other fuse seems like the only problem cause of this.  Help me, don't even want to talk about what I already paid for nothing.

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