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Messages - Tony_

Pages: [1] 2 3
1
Zero Motorcycles Forum | 2013+ / Re: Helmet smartphone assistant
« on: June 14, 2023, 08:06:07 AM »
You sure your microphone is actually working at all, like if you make a call and cover the microphone on your phone the other person can hear you through the one in the helmet? If not and you're lucky it could just be that the connection is unplugged, they're small and not the most secure.

I also have a Cardo and it picks up my voice fine, although I don't have the quietest helmet so I have to talk a bit louder at higher speeds.

Yes, I am sure the mic is working because I can speak to people calling me just fine while riding, even at high speeds.

The problem is only related to waking up and talking to the assistant. The assistant is only using the mic on the phone itself, which of course will be deafened by the wind since it is outside the helmet, without any wind protection on the bike's phone mount.


2
Zero Motorcycles Forum | 2013+ / Helmet smartphone assistant
« on: June 13, 2023, 09:44:20 PM »
Not strictly related to Zero specifically, sorry, but hopefully someone can help. I am looking for getting some solution for hands free assistant with my Android mobile while driving.

I have a Sena product today (forgot the exact mode, less than a year old), but seems no matter what I do it wont listen to "go google" using the microphone in the headset, instead it insist on using the mic on the phone for that even though it is sending audio to the helmet speakers correctly. I installed the latest firmware and tinkered with the settings to the best of my ability.

I do have a mount for my smartphone, so it is in fact picking up my voice at low speeds, but at anything over 30km/h the wind starts drowning out my voice. So, basically only good for when parked, which is about as useful as it sounds.

I also tried the Samsung buds pro 2, but does not seem to be able to catch my voice when driving at high speeds either.

Anyone here have some experience with a good working solution? Either earbuds or in-helmet headset?

3
Zero Motorcycles Forum | 2013+ / Re: Cypher Store status?
« on: May 17, 2023, 02:50:46 AM »
The Next Gen app was updated today which resolves these issues.

Yes, I could finally log in now, however, I was still unable to buy any upgrades.

I have the 2020 SR/F but it was deemed incompatible for all the upgrades, including the parking mode, which lists the 2020 SR/F as compatible.. Hmm...

4
Zero Motorcycles Forum | 2013+ / Re: Cypher Store status?
« on: May 09, 2023, 09:59:45 PM »
So, after digging a bit I found this Reddit thread:

from r/ZeroMotorcycles


Looks like this is related to Zero's cloud service not working after they released an update to their app.

Not entirely sure, but the problem might be that the new app was launched in some markets but not all, while the cloud service is global and wont work with the old app. So, I might have the old app trying to talk to a new Cloud API, and thus failing?

Perhaps a workaround is to VPN to USA, and change the Play store location, then perhaps the new compatible app can be installed - or it would just have you tumble down another rabbit hole of issues.  :P

Apparently Zero is aware of the problem and are working on it. The problem was reported ten days ago though, and it is still here. Knowing they initially announced the Cypher Store would be available "soon" for over a year, I would not hold my breath.

5
Zero Motorcycles Forum | 2013+ / Re: 2023 SR/F - whats new?
« on: February 23, 2023, 05:15:49 AM »
I also saw you can unlock more power. They indicate 1.6s for 0-100km/h when unlocked? OMG, that's just insane...

1.6s for 0-100km/h?

I checked on Zero website, couldn't find anything. Where did you see that? Given that the Tesla Plaid barely manages below 2s, I would think that's a typo. My already unlocked SR/F would need at least 3.2s.

I saw it in a Cypher store Performance Boost option info overlay, but now that I checked back it does not even mention 0-100 speed at all. Now I question my sanity...  :o

Well, 1.6s sounded too good to be true anyway. Or probably, it is better it is not true. I really doubt I would live long if I had this kind of power at my disposal, I can only imagine I would spin out of control due to accelerating on a wet tram line track or something and launch myself off the pavement and into the third story of a building at 100km/h on the very first day. 

6
Zero Motorcycles Forum | 2013+ / Re: Dead Zero For Sale
« on: October 10, 2022, 05:48:23 PM »
Seems the best way to own a Zero is to sell it just before the warranty expires, because it really needs a lot of expensive service.

7
Not the point of your post, but how does your dash look like that? I have a 2021 SR/S premium and except for the scratches it looks nothing like yours. Is that a software before version 19 or something?

As for the range, I've only drained the battery to about 5% or so. I just don't have the balls to go all the way to 0% and then continue to drive. Thanks for checking it out though, it's still comforting to know that I'll likely still have some extra mileage if I ever need it.

It's version 20 (battery management) / 24 (main board). I also customised the quadrants using the app

The scratches are invisible in normal conditions by the way, they just stand out in the image due to the low light conditions and the strong reflections...

8
Zero Motorcycles Forum | 2013+ / Magic charging fix SR/F
« on: August 13, 2022, 07:36:31 AM »
There's been quite a lot of talk in these forums of the issue nicknamed magic charging,  which manifests by your motorbike being unable to calculate the remaining power on your battery, which could result in entering low power driving mode even if you actually have plenty of battery charge left.

I got those problems on a long road trip recently, and delivered the bike to service after returning home. And it seems its now 100% fixed (within warranty) . This is what they did:

1. Installed the latest firmware (up from v23 to v24 for main board, up from v19 to v20 for BMS)

2. Replaced a faulty electric wire with a new type

Apparently the technician who fixed the bike was just back after having a course with Zero,  and he got all the latest updates from the Zero engineers. And my problem seems to be one of the things he just learned how to fix.

The guy who delivered the bike back to me was not an engineer, so I could not get any detailed info. But apparently the electric cable was leaking electricity. They could find out where by using a wet sponge on the cable and measuring leaks with some special equipment.

Apparently Zero no longer uses the cable that was in my bike anymore (2020 model) , probably this type caused a lot of such problems, so I got a new cable type as a replacement.

Anyway the magic charge issue looks resolved now,  and also I feel the bike is more powerful than before (might be placebo,  but really feels like I got at least 20% stronger acceleration).

There's been lots of theories of what causes this magic charge issue,  from a firmware bug to faulty cells in the battery. But at least in my case,  replacing this electric wire seem to have done the trick. :)

I plan to run it from 100% to 0% now while tracking the distance,  then let's see what the final km will be and if it matches the 100% charge estimate (185km now,  with the magic charge problem I would get about 80km real range in the end)

Will update this post once I know more.

9
Is a 7.4kW charger in Norway on 1 phase, like in the UK?

I actually thought 1 phase would be type 1, I have no idea, feel I know less now than when I started this topic.  Lol

10
@zend thank you,  and sure, I'm happy to share my route. It's absolutely an amazing trip. :)

I started off in Oslo and went all the way to KalvÄg, Google maps should give you the route in the attachment if you enter these locations. I did a lot of detours from this route as well, since I have relatives on the way. Many areas on the way is worth exploring.

11
I got the Shad luggage case rack, top and side cases. Extremely handy for storing helmet and charge cables, plus any other luggage you need on longer trips.

12
So on to part 2: I just finished the second leg of the trip, and now arrived at the destination. 650 km + with this crazy battery bug, phew... It was pretty hard core and nerve wrecking in parts, and needed some highly detailed planning. it should be some kind of sports competition perhaps, challenging to me at least.

After reading the response to my original post, I went ahead and updated the firmware. I was naive enough to think the guys did that at the service, but apparently not. I had firmware 21 for the main board, and 19 for the battery manager. So, after a lot of annoying failing (apparently you need to keep your phone on top of the MC for about 30 minutes without touchibng it, the bluetooth will drop out given any imagineable excuse. Multitasking was out of question) I was able to upgrade to main board version 23 firmware. The battery manager, sadly, had no update. I already had the laterst version. Thinve this is a battery manager problem, I did not expect it to resolve my issues. And I was not disappointed (well, I was disappointed that the problem was not resolved, but not disappointed in my own prediction as it was correct)

Anyway, I did made it over the mountain where my last entry ended. This stage worried me the most, as it had no charging points and a steep uphill slope. And, some big drama happaned at the base of the mountain. There were supposed to be three Type 2 charge stations there with multiple outlets each, but one was removed, one did not work the last one apparently never existed. This was the last nail in the Google Maps charge map coffin. It is extremely outdated. Even the local charging app-maps were out of date. So, basically, never trust any map, you never know what reality awaits when you are outside the big cities.

This was a cruicial moment, because there was no way to make the mountain trip without this boost, and no other ways around it. After suffering this big setback, and starting to plan on just giving up and set back home (a two day trip), a guy approached me and asked me about the Zero MC, he never saw an electric motorbike before and he was intrigued. We started talking, I offered him some local snack I pucked up on the trip, and the next thing I knew was he invited me to use his personal Type 2 charger. :D

So, blind luck and kind hearted people saved the trip, and I could move along.  ;D

I made it over the mountain to the next charging station, about 1.,5 hour trip, with aboutr 20% left. The downhill slope and eco driving really helped down the other end. And, THANK GOD for the heated grips in my premium model. The temperature went from 25c at the base, to 8C on the top with heavy winds.

I learned to become more creative with charging after this, and found camping areas are a good source of electric outlets. So, I was able to charge there with my Schucho charger cable when the charging stations dried up or there were no Type 2 connectors anywehere within my range. And generally people want to be helpgul, especially when outside the packed cities. More than once, friendly people helped me out to find proper charging.

But, finally, today comes the big twist. My final destination is a remote island on the west coast of Norway. It is a super isolated area, and I calculated I would only juuuuust make the final charging station as they were so far apart in this area. It was a risky move, 90 km, and my bugged MC seemed to be maxing out at 80+ so far. But, I read up on ranges and wind resistance, and found that by reducing the speed and optimizing the route to make it mostly downhill, it SHOULD be all good.

So, there I was, driving the Zero like a demented 100 year old lady on an even older moped, at 45-50km/h. Luckily the area is not only charge station free, it is mostly also human free. So, not much traffic on the road that could cause any dangerous situations due to my low speed. And, mopeds are actually legal on these small roads, in Norway that means 2 wheel vehicles maxing out at 50km/h or less.

In addition, downhill I used the recharge brake a lot. There were some steep downhills, and I was braking as much as I could without going too slow. And in fact, I charged the battery during this descent. And more interestinglyh, the estimated range kept going up and uo.

Now for the INTERESTING PART: At the base of the final downhill slope, the charging station was. I plugged it in immediately, and was happy to see my pkan worked.I even got some juice left.

But what happened next, really surprised me. After charging, the battery was estimated as being able to go for 180km! While before, it would be 100 max after charging to 100%.

And, as magic, for the last part of the trip everything appeared normal! I drove 60km, at very high speeds uphill and with handle heaters on max. And the MC reported an estimated range that made perfect sense! After 60km odometer distance, it dropped 50% on the range., In the end, I arrived with over 50% left.

It was so amazing to have this leg of the trip without worrying about charging, it felt like it should have felt the whole trip! No more old lady, just worry free cruising at high speeds uphill.

Anyway, all fingers crossed, but it looks like the slow downhill recharging trip somehow reset the algorithm to get more in line with reality. It was way too pessimistic before, having an excellent leg of the trip giving overwhelmingly optimal conditions, even charging the battery up again, seem to have canceled out the negative effects from before.

I really hope it will stay this way, but for now, it does look quite good. I will report back later to let you guys know how it turns out, perhaps this techique can help out someone else too if the results lasts... :)

13
Nope. You can try to get a battery replacement from Zero but don't hold your breath. We reported this bug in December of 2020 and it remains unfixed. Here's a breakdown of what is going on. I've timestamped the video to the appropriate part:


Ouch...

At least I am glad I found out about it, I guess with city riding it would never surface as an issue. It is too late to fix it for this season, and certainly for this trip, but at least the bike is not as disappointing as I worried when everything is working. I'll contact the dealer once I am back and see, but for the moment I have to deal with this the best I can.

One thing that is not entirely clear to me though. What would happen should I keep driving past the 0% charge mark with this bug?

Do I have more power than what is reported, and the bike would be able to go on until the expected range (say I get a 0% indication after 80km, but actually could potentially drive for another 40 km)? Or would it simply stop because the firmware tells it is out of juice/battery is simply not working properly?

14
Sounds like your bike is heavily plagued by the Magic Charging firmware bug.
This is new to me, what is it and any way to diagnose / fix this on the road?

15
So, this summer I decided to take a long roadtrip with my 2020 SR/F Premium here in Norway, roughly 1300km in total. I am still in the middle of this trip, but thought maybe my experience so far will be of interest to someone else. So, sharing it here. Hope you will find it useful :)

First, some background:

My first though when planning was to rent a gas powered MC, to avoid the whole range anxiety, but then I thought, this is not about getting from A to B most efficiently, but to take the tine along the route and stop to enjoy the beautiful scenery, enjoy some nice food and take it easy. Meaning frequent charging stops is not a problem, but a chance to slow down, relax and take in everything. So, I expected I would always be able to keep my charge within good safety margins and still have plenty of time to ride between stops. I also brought a tent, to truly make it convenient to camp along the route and never worry about the total travel time. I set aside two weeks for the trip, so no rush or hurry.

I am now on day three of my trip, and this is what I have learned so far.

Before this trip I have only been driving in the city, at relatively low speeds. I could easily drive for what felt like hours between chargings, never had a charging problem ever, and I did assume that the roughly 125km range I was quoted on some sites would stay true also outside the city.

Sadly, this is definitively not true in non-city-scenarios, and the effect was quite dramatic when changing parameters like average speed and elevation from what I am used to.

On the freeway where speeds would generally be more like in the 80-100km/h and there would be some sleek uphill slopes. I am consistently getting less than 80km range now, in ECO mode, which is quite a drop from the expected 125km range, completely messing with the whole plan. However, I am not sure how much I can trust the battery charge status. Last time I got a chance to charge, I was at 6% charge when finally finding a working charging station. However, when stopping and restarting the bike, it magically jumped to 21% charge. So, what is it, 6% about to get a heart attack from worrying about charging, or a 21% safe and cozy range?

I find not being able to trust this battery indicator to be quite battery anxiety inducing. It is very hard to plan the route without knowing accurate safety margins.

So, the result is I generally can only drive max one hour at a time, before starting to feel like it is getting a bit dangerous. And then came the second most frustrating part of the experience: Charging.

There are basically three frustrating parts about charging ZR/F in Norway:

1. Charging speed. I typically had to spend about 1-1.5 hours to charge each time on the typical Type 2 chargers here. Some are fast, some are slow here, pretty random luck what you will get. Minimum seems to be about less than an hour going from 30% to 100%. So, basically, I drive an hour, charge one hour. It is highly inefficient.

2. Payment solutions. Phew, what a mess. In the city area I am usually traveling, no problem, I just need one app as there is only one major charging provider to deal with. On a long road trip, there are so many different ones, they all have their own apps, weird instructions and payment solutions. I would typically spend at least ten minutes to set it all up every time I met a new one.

3. Type 2 or no? This is a real headache here. A lot of the charging stations does not offer Type 2 compatible chargers, CHAdeMO and CCS is the safe bet here (or Tesla, but they have their own system AFAIK). So, you plan your trip based on charging stations just to find, sorry bud, they cannot actually charge you up here. Then random luck will decide if you can find another one nearby, before you run out of juice. Some times the alternative charging station was in the wrong direction, wasting time and burning more juice for getting back on track after charging. Some sort of adapter to Type 2 is badly needed, but unfortunately I know of no such thing, and it is nevertheless too late to track that down now.

I was also quite surprised to see how much bad information is out there on Google Maps. Do not assume this is up to date. A lot of times I homed in on a charging station that was supposed to support Type 2, only to find it no longer did.

Another observation is it was quite random if the charging station had a cable or not. Most did, but some did not. And I am so happy I brought one type 2 charging cable and also one schucko charging cable. The Schucko one definitively saved my ass more than once so far. Without both, I would definitively have been stuck. I also found they charging station owners were not good at maintenance, many times the charging cables were all damaged. But magically worked somehow anyway.

So, main lesson, always have a fail safe charging plan option, if the first choice does not work out.

However, the problem is planning a charging route is hard enough even if you can charge properly, having to plan an alternative charging in addition really adds a lot of additional stress. Especially as the total range is so short. So, say I want to charge at roughly 30%, I have to find two charging stations within that range. Sometimes it is just impossible, and you really do need to pray for luck.

So, taking all of this into consideration, basically the only responsible way of driving is to pull in to a charging station EVERY TIME one presents itself, check for a type 2 and charge if possible, no matter how much charge is left. Because, 80km range is just so short that it gives you almost no safety margin. This of course if quite tedious, and waste a lot of time that should have been spent enjoying the scenery and relaxing cruising around. I have no problems stopping frequently, but charging stations are not the most awe inspiring nature experience along the route.

Tomorrow I will go on the most scary part of the ride. Then I need to go over a mountain. Two problems with this. First, it is uphill, I am not sure how much extra power it will take, so all the things I learned so far is pretty useless. Secondly, almost nothing exist on the mountain top, especially not charging stations. It SHOULD be fine within the range of the motorcycle, but at this point, I have lost my faith in it.

Having said all this, the SR/F is an absolute dream to ride. I like it a lot, it would have been perfect but the not-at-all-125km-range issue has sadly been a dissapointment so far, I wish I knew earlier it is so far off my expectations.

Some suggestions to Zero. How about adding pedals so it can be used as a bicycle? Some friends I visited on the route also suggested I could get a diesel power generator and tow it behind the motorbike. Zero, are you listening? Something to consider for your accessories shop?  :D

But kidding aside, Zero, where is that 10% faster charging Cypher Store unlock that you have advertised will come "soon" for nearly a year now??

Anyways, I will update the story as I keep pressing on... :)

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