What was cause of all these failures? Did you have pay for the new batt or did they warranty it?
There is a 5 years warranty from Zero / Farasis on the battery, which applies to anyone who has taken resonably good care of the battery as described in the manual.
From the symptoms, not a continued and linear degradation, but a sudden loss of capacity after (in my case) about 30'000 km. It would seem we are dealing with mechanical / physical problem with how the pouches were assembled in the factory leading to a sudden capacity loss which is, I must say, quiet well managed by the BMS. The "degraded" batteries are still perfectly usable, in fact I did a 800 km trip last summer with one. You'll have less range and the SoC is less reliable, but I still had all the torque I wanted.
More info on Zero Motorcycles batteries is avalaible here:
from r/ZeroMotorcycles
As for Energica, they are also dealing with the need of using high density LiOn batteries, thus must be facing similar assembly chalenges. I don't know about their reliability but their warranty is smaller (3 years or 50,000 km). You will have to pay to bring it to the same 5 years as Zero:
https://www.energicamotor.com/us/extend-your-ride/