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Got my DSR back today. Exactly 4 weeks to the day. Nice of them to deliver to my house. Unfortunately they dropped it off with a flat tire??? Guess they don't have an air compressor at Zero HQ? lol

Quote from: meark on July 09, 2019, 10:32:00 PM

My local dealer is San Jose BMW.

I've been there many times (I used to live in San Mateo & Belmont and other places in the west bay area).

Does SJ BMW have a Zero mechanic at this time, or are they selling the bikes with nobody to service them, like here in Reno at this time?


-Don-  Reno, NV

They fixed my melted headlight at SJ BMW. They attempted to fix but couldn't get past the BMS. They will do mechanical type work, think they leave the electrical/battery issues to Zero.

Quote from: meark on July 09, 2019, 04:35:16 AM

Welcome to the forum I guess?

I bought the electric bike for many reasons, but gas, and the environment are the two of the bigger reasons. I guess I'm a dumbass?

I actually have 5 vehicles, 3 are bikes. I paid cash for this bike so I can surely afford it. I guess I just like to complain?

There are electronics in every vehicle. It's actually quite rare for an electronic failure, especially with only 3k miles.

Guess I'll go wait for Santa now.
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Don't fret about flattetyre. Typical of him.
Welcome to the forum. Sorry for the bad luck. I own a 2017 dsr. But other than one breakdown, it's been a great bike with 8000 miles so far. If it wasn't for this forum, I would be in same boat as you, but they gave me the info to fix it myself. Since the nearest dealer is 80 miles away, I would always come here first with my issues. Very smart people on here.
Good luck to you.

Thanks for the reply. Yes it's been great besides this malfunction and the fact I have no power driving under 45 degrees and 50% battery.

So my 2017 DSR is dead.. just past 3k miles. Turned on and lights were just flashing at me. Called the dealer and they said it had to be towed in for service.. Warranty and dealer won't cover towing, no replacement vehicle.. After 2 weeks at the dealer they said it has to go back to Zero for servicing. Luckily I live close to Zero headquarters. Going on 4 weeks now and might be done by the end of the week.

1. I bought an electric bike so I can save on gas.. Had to us a gas vehicle the past 3+ weeks.
2. I bought an electric bike on the premise that there should be nothing to repair.. haha yeah right..
3. I'm paying for a vehicle I can't use.. depreciating every minute..

I really enjoy my Zero DSR for commuting, but it just seems the technology and service is not up to my standards. I have never had to wait a week for a repair let alone a month.