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« on: April 13, 2018, 02:21:11 AM »
I've a 2015 Zero FX that I bought used with around 5000km. I rode it for around 3000km now and had the following problem multiple times:
When accelerating or riding high speeds, the engine cuts off. Dash and light stays on, no Torque or Regen. Cycling main power switch doesn't help. Need to turn the key back and forth to fully "powercycle" the bike and get it working again. Sometimes this doesn't happen for days, sometimes it happens a few times within a couple minutes.
This also comes with a extremely high fluctuation in displayed range with 100% charge (sometimes 80km, 20km, 40km, 15km).
I found a number of threads from people describing the exact same problem (or very similar), along with info on a 2013 recall for faulty controller firmware that caused the same issue. Unfortunately it is not clear from those threads what the origin of the issue was or if it was resolved. My FX is with a local Zero dealer since about a month now and Zero Europe claims they cannot find a problem. So my question is:
Did anyone who had the same problem got it resolved and has information on what the actual reason was/is? This is handled by Zero Europe, should I maybe E-Mail Zero US directly with this problem to maybe get it resolved?
I'd appreciate any guidance/information/experience as it doesn't seem like Zero is moving forward with this anytime soon :-/