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KTM Electric Forum / Re: I bought the new US KTM FreeRide E; charging issue resolved!
« on: September 12, 2017, 10:29:54 PM »
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KTM Electric Forum / Re: First ride! Aug 2017 Riding my KTM Exc-E
« on: September 12, 2017, 10:28:46 PM »
So far the bike has been a blast to just haul around the yard with. I'll be making some trails this fall with some downed logs and other obstacles to play on!
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General Discussion / Joined up and here's my KTM Eride!
« on: August 28, 2017, 10:24:06 PM »
or Freeride E or EXC-E or what ever name you want 
I have more recorded videos that I haven't edited yet. Next one to go out once I get out on some trails! Looking forward to contributing to this community!
I have more recorded videos that I haven't edited yet. Next one to go out once I get out on some trails! Looking forward to contributing to this community!
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KTM Electric Forum / First ride! Aug 2017 Riding my KTM Exc-E
« on: August 28, 2017, 10:09:42 PM »6
KTM Electric Forum / Re: I bought the new KTM FreeRide E; thread of issues.
« on: August 19, 2017, 10:00:31 PM »
Thanks for everyone's replies and sharing ideas!!!
So the issue has been resolved with my charging woes.
Turns out the diagnostic tool plug broke off a shard of plastic deep inside the battery charging port. My FreeRide-E was checked out before I left the dealer and wasn't connected again until I made my trip home. This kept the contacts from touching by mere millimeters. Easy fix.
I have a new rear spring on order so I'm not bottoming out this suspension.
YouTube videos are being edited today. Check out my channel soon:
https://www.youtube.com/channel/UCOPL47sBytLukv8ZNrZQ7Rw
So the issue has been resolved with my charging woes.
Turns out the diagnostic tool plug broke off a shard of plastic deep inside the battery charging port. My FreeRide-E was checked out before I left the dealer and wasn't connected again until I made my trip home. This kept the contacts from touching by mere millimeters. Easy fix.
I have a new rear spring on order so I'm not bottoming out this suspension.
YouTube videos are being edited today. Check out my channel soon:
https://www.youtube.com/channel/UCOPL47sBytLukv8ZNrZQ7Rw
7
KTM Electric Forum / I bought the new US KTM FreeRide E; charging issue resolved!
« on: August 18, 2017, 01:19:51 AM »
I love electric motorcycles. I rode the 2016 Zero FXS and loved it. Rode the 2017 DSR and it was fun. I've always wanted an electric dirt bike since KTM announced their FreeRide E. It took a few years but they're finally here!
I jumped on the chance to reserve mine
Things I wish I knew before putting a deposit down.
Even though KTM listed it as street legal on the US website, it was taken down. This was a cut and copy mistake from their main site. They did not go through the hoops to make them US street legal (not a deal breaker)
These are "play" or "toy" bikes for big kids or skinny adults. You will not race these in any class except against other FreeRide E (not a deal breaker)
These are meant for a slim rider...
The slim forks and soft rear spring along with the very small brakes make this thing only set up for 100-170 lb riders.
I'm a hefty 250 and I had asked this question a week before I picked it up, was told my weight shouldn't be a problem...
had I known I wouldn't have ordered one. Now I need to re-spring the bike for my weight... not too big of an issue, just wanted more info up front.
The charger is the euro version with a US L6-20 plug adapter.
My dealer charged theirs on 2 legs of a 3 phase running at 208volts.
I was told I could setup a 2 pole 250v which is single phase 220 like you'd have the breakers for your dryer/electric stove.
...
I had an electrician install the breaker and L6-20 receptacle 3 foot away from the box in my garage. Unfortunately my charger gives an error code 13 to check cables at every attempt. (retries after 15 seconds of un plugged) I followed all the KTM guidance.
I've connected to my other known good appliance breakers and bought replacement receptacles + 600v wiring and still cannot get the charger to connect.
Charger gets power but throws code 13 (check cables) every time.
Now at the shop I saw the bike was already charged and had 1.2 miles on it. We went through all the how to's and such to operate and charge. We tested my charger on another bike on their 3 phase and it worked. We did not test it on my bike or on a single phase 220.
I rode the bike for 30 minutes at the shop and dealer had to do the 1st service and check or errors on the battery. They said it had an error they couldn't translate but said I should be good to go anyway...
When I got home I drained the rest of the battery with a quick ride like KTM expressed and found out my charger basically doesn't see the bike.
I've been left with a paperweight since last Saturday. I'll be returning to the shop tomorrow to see if I can get a resolution.
I'll be returning to this thread to update, incase someone runs into similar issues.
I jumped on the chance to reserve mine
Things I wish I knew before putting a deposit down.
Even though KTM listed it as street legal on the US website, it was taken down. This was a cut and copy mistake from their main site. They did not go through the hoops to make them US street legal (not a deal breaker)
These are "play" or "toy" bikes for big kids or skinny adults. You will not race these in any class except against other FreeRide E (not a deal breaker)
These are meant for a slim rider...
The slim forks and soft rear spring along with the very small brakes make this thing only set up for 100-170 lb riders.
I'm a hefty 250 and I had asked this question a week before I picked it up, was told my weight shouldn't be a problem...
had I known I wouldn't have ordered one. Now I need to re-spring the bike for my weight... not too big of an issue, just wanted more info up front.
The charger is the euro version with a US L6-20 plug adapter.
My dealer charged theirs on 2 legs of a 3 phase running at 208volts.
I was told I could setup a 2 pole 250v which is single phase 220 like you'd have the breakers for your dryer/electric stove.
...
I had an electrician install the breaker and L6-20 receptacle 3 foot away from the box in my garage. Unfortunately my charger gives an error code 13 to check cables at every attempt. (retries after 15 seconds of un plugged) I followed all the KTM guidance.
I've connected to my other known good appliance breakers and bought replacement receptacles + 600v wiring and still cannot get the charger to connect.
Charger gets power but throws code 13 (check cables) every time.
Now at the shop I saw the bike was already charged and had 1.2 miles on it. We went through all the how to's and such to operate and charge. We tested my charger on another bike on their 3 phase and it worked. We did not test it on my bike or on a single phase 220.
I rode the bike for 30 minutes at the shop and dealer had to do the 1st service and check or errors on the battery. They said it had an error they couldn't translate but said I should be good to go anyway...
When I got home I drained the rest of the battery with a quick ride like KTM expressed and found out my charger basically doesn't see the bike.
I've been left with a paperweight since last Saturday. I'll be returning to the shop tomorrow to see if I can get a resolution.
I'll be returning to this thread to update, incase someone runs into similar issues.
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