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So it took the dealer 1 week to look at the bike. When they did, it started fine for them, so they are claiming operator error. I'm highly skeptical of their point of view. I don't know anything that I could do that would get it to flash contactor error and not boot up. Additionally, I downloaded the logs and found some things that certainly don't look normal right around the same time, see blurb below:


 03734     06/13/2017 15:22:09   Turning ON DCDC
 03735     06/13/2017 15:22:11   SEVCON CAN EMCY Frame      Error Code: 0x1000, Error Reg: 0x01, Sevcon Error Code: 0x5182, Data: 03 02 00, Unknown
 03736     06/13/2017 15:22:16   SEVCON CAN EMCY Frame      Error Code: 0x1000, Error Reg: 0x01, Sevcon Error Code: 0x4681, Data: 00 00 00, Preop
 03737     06/13/2017 15:22:16   DEBUG: Sevcon Entered Preop Mode
 03738     06/13/2017 15:22:16   Module 00 Opening Contactor  vmod: 113.628V, batt curr:   0A
 03739     06/13/2017 15:22:16   Module 01 Opening Contactor  vmod:   0.000V, batt curr:   0A

I've reached out to Zero and the dealer for comment but have received no reply as of yet.

Oh, one more thing, the original error happened after charging after my first really rainy bike ride. Could this all be water getting somewhere it wasn't suppose to be?  If so, I'm suspecting it will happen again as soon as rainy season starts up. Hopefully I'm not too stranded when that happens. But, for the now the bike is working fine..

My brand new, super fun Zero DS won't start, showing "contactor error" and had to be towed back to the shop after 3 weeks and 200 miles. I am ridiculously dissapointed to the point of thinking about selling the bike and taking the loss. How common is this? Do these bikes spend more time at the shop than on the road? Love to hear your experiences.