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Messages - Porsche944

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1
Hell,

I really hope someone can help. My 2013 Zero FX has about 3000 miles. I've had it about a year and ever since this past fall, it acts up in colder weather. I'm in SF Bay Area so we're not talking about freezing temps. In sport mode, it cuts out completely and has to reboot under full acceleration at around 35mph or so. In eco mode, it'll start to stutter and will have to reboot if you keep pushing it. The speed at which it cuts out and the severity of the cutout are vary with temperature, but the bike generally operates fine about 60 degrees farenheit. Pretty dangerous and I can't figure out what's wrong.
Any ideas?

Trevor

2
Zero Motorcycles Forum | 2013+ / Zero Batter Failure
« on: February 11, 2017, 03:40:19 AM »
I picked up a 2013 zero fx last week. The bike was advertised to be in excellent condition. Test rode in the neighborhood and everything seemed fine. When I got on the highway after the transaction, it wouldn't go beyond 60 mph. I figured it may have been limited through the app which I had not yet set up. Rode the 20 miles to from Milpitas to Livermore when the bike died. It gradually became slower over the course of the ride. I pushed it the last mile of the trek to my house and it wouldn't take a charge. I tried a million outlets and cleaning battery contacts after seeing it had a "contactor" error. The bike still would not charge. I had a buddy help me get it to the service center in Concord where they told me the batteries were toast. $6k bill after buying an "excellent condition" bike. No support from Zero and I haven't gotten to ride the thing anywhere.

As a young tech start-up they should understand customer satisfaction is key to getting off the ground. When Tesla vehicles attracted a lot of skepticism early on regarding reliability, they offered a new 8 year unlimited mileage powertrain warranty that they retroactively applied to every Model S that had ever been produced. That is what makes them successful. Very disappointed in this company.

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