ElectricMotorcycleForum.com

I just rode the thing until the bearing went out, and was able to still ride it about a half mile at 25mph - lot of grinding.

Looking about $1800 for motor if I remember, plus whatever labor, and who knows how long in the shop.

Lot of users recommended for me to take it to a professional but I didn’t have those resources.

My bike has been in the shop for going on 8 months now, worse of all it has been sitting at a low state of charge while zero doesn't have any techs available? At this point I've been so patient dare I feel I am owed a new bike outright? Probably not, but I have a feeling once this issue is fixed, the battery will die next.

The issue started when the bike stopped charging, it's a 2016 DSR. Took it to the shop and Zero outright claimed we should replace the charger - which I paid to do.

Then came the controller .. a new harness .. another controller .. ignition switch .. ongoing issues as time drags along while my battery sits at a low state of charge.

My greatest frustration is that Zero will diagnose these problems through a process of elimination, whereby I have to buy ALL the parts in each step:

I bought a charger because they told me to, the issue persisted but I was told the charger NEEDED replacing anyways. I bought a new controller - they told me to, the issue remained exactly the same, and I was still informed that I NEEDED to have replaced the controller anyways. How they determined all these parts were toasted is beyond me, well it's an outright lie if I'm reading into the situation.

After months of not hearing anything back, I get a call from the mech saying that Zero claims it was basically my fault that I didn't want to buy a new switch - so I had to BUY ANOTHER, BRAND NEW, 2ND CONTROLLER to install AFTER a new ignition switch. Fine. It was my fault. I was given no other details and I have no other option to get the bike working than to continue hashing out $ while they diagnose by making me pay for basically a new bike head to toe.

I am fully convinced that I am buying parts for no reason because they refuse to, or lack the resource, to properly diagnose the problem. My original thread is at https://www.electricmotorcycleforum.com/boards/index.php?topic=11374.msg107084#msg107084

Absolute nightmare money pit. I did tell the mech to discuss my concerns about the low battery charge state as this drags on with Zero, somehow I feel I'm SOL. Without proper resource behind fixing problems I really fell like the company is on a path to an eventual downfall.

To think I used to be the one here saying "there are a lot of good experiences that go untold with Zero's, you just hear about the bad ones more" hah

Small update, Zero has no good will left in em  And maybe I shouldn't expect it, I'm just bummed. After 30k miles the things just show their issues.

Last year I replaced the motor due to its bearing failing, through no fault of my own - paid out of pocket as many others here have.

Currently in a 5+ month process of diagnosing an issue with charging,

1: They make me pay for a charger, $800 and issue isn't fixed
2: Buy a new $400 controller, installed and issue isn't fixed
3: Next up is a $600 harness, which I'm now waiting on..

It got so bad the mechanic basically asked me if I wanted the bike back as is... like they themselves are getting tired of it and I'm the burden for wanting my bike fixed.

The bike ran for 20k+ miles and charged just fine with a custom ignition switch - which I know some of you have done to your bikes too - but they wanna switch that out. So in this enormous process of elimination, parts and labor for the bike since 2016 and 40k miles is now around $4,950 in repairs beyond MSRP, and may be more.

I miss the days seeing customers getting good faith treatment from Zero, which in my opinion was a necessary backing for how small they are.

Thanks for the reply, I do believe the current 34% is accurate, the bike will turn on and work just fine, but won't charge.

I've got a video of it all here http://meow.ciphercat.org/v/obc_fail.mp4

Have you read this?

That is helpful thank you, long term usage while the bike shows these errors seems like a bad idea but I gotta use my bike, I uploaded logs here but I'm lost with them.

Did you happen to wash the bike recently, with a hose? That's what caused my isolation faults (think it was chassis and not BMS though), all went back to normal within a few days.

It sprinkled 2 days ago! but it was a very light sprinkle.

Dealership is a bit far (the one I bought the bike from closed shop =(    but if there are ANY suggestions at all for what to check I'll take them, please! I know there is a ground wire near ignition switch / under body plastics / even one on the swingarm. It seems to be the case that if I give it throttle, it works, but the errors keep showing as I ride it.

The plan is to continue commuting with it for the next four years so I’m halfway to my anticipated 100k miles on it (as a commuter).

saammeeeee!

Yep sandstone, I'm just tired of the black

Did you paint that frame or has the anodising faded? Looks quite good, probably adds a bit of contrast with the black plastics.

The frame faded. First year that went by it was a kind of annoying purple color, another year or so and it became that grey (which i've come to like too!)