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Zero Motorcycles Forum | 2013+ / Re: 2013 ZERO FX Modular Battery Pack Exploded
« on: July 01, 2024, 07:09:00 AM »Zero hasn't responded. I have sent two messages to the inquiries@zeromotorcycles.com and now am on their SPAM list for $500 off.
Did you call them? 1 (888) 786-9376
You need to call their technical support HQ number, and get through to someone live. Might have to do it during California business hours as they are in Scotts Valley.. They will take you seriously once you tell them that the battery is compromised and it might be a fire risk. They helped me same day, even when I didn't get to them on the phone until the afternoon, since I was trying to go through the dealer first. They got the dealer to help me the same day as well. From burst to off of my property in the same day; granted they needed me to drive it to the dealer before close...
I haven't, I discovered all this on Saturday, but I will give them a call, the local dealership in Annapolis is closed Sunday and Monday, but I emailed them too.
