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Messages - m0t0-ryder

Pages: [1] 2 3
1
Great question and great answer.  Thanks 
I will try and set my parameters today.
6 weeks old and comming up on 2500 miles my SR.  I was detailing it yesterday, and the "R" from ZERO was ready to fall off, so I had to reglue it back on. I also noticed the "E" getting loose as well.
Check your letters, gentlemen.

Known issue on some tank decals.
Contact Zero (or your dealer) and ask for a replacement set of decals.
Be sure to specify silver or black chrome for decal color.
Also clean the decal area with isopropyl alcohol before installing new decals.

2
Zero Motorcycles Forum | 2013+ / Re: Zero Fx power under 50%
« on: May 10, 2015, 08:56:01 PM »
The reduction in power consumption s the battery gets depleted is by design.
A way to try to help a rider from getting stranded with a depleted battery.

NOTE: The FX only has 1/2 the horsepower when running on a single battery. Same torque but less horsepower.

The rollback on power with battery depletion was a design decision. The thought being that if full power was provided to almost full depletion (10% or so) then a rider could get themselves into a "stranded" situation. By providing less and less power as battery goes low will provide a sort of "limp home" mode.

3
Zero Motorcycles Forum | 2013+ / Re: Has anyone dyno-ed a bike yet?
« on: May 10, 2015, 08:39:11 PM »
Max torque does not come in until a certain RPM is reached.
This is controlled by software and is designed in.
The reasoning is that full torque off of a stop would most likely see people launching their bikes into garage doors and/or anything else in front of them.

As you have noted torque climbs quickly from about 20mph on.
If you give an FX full throttle (and hold it) from a stop you will see the front start getting real light (read wheelie) at about 20mph.
The (real) downside to this is when riding off road and wanting to loft the front end over an obstacle at a very low rate of speed. Cannot really do it. On an ICE dirt bike just feather the clutch, apply throttle and drop the clutch = wheelie.

Every Zero gets run on the Dyno before leaving the Zero factory.

4
Zero Motorcycles Forum | 2012 and older / Re: anyone seen this?
« on: May 04, 2015, 09:04:44 AM »
You will probably need to replace the front sprocket. (Or have it replaced at a dealership)
The motor has to be removed from the bike to do this.
You may also have to use a torch to heat up the sprocket to get it off.
Green (permanent) locktite was used on most of these and requires heat to break it loose.

It "may be" OK to ride as is but it also could cause damage to the belt, leading to belt failure.

I would recommend checking your belt very carefully to make sure it is not cut anywhere.

5
I've always assumed the regen kicks in WHEN the brake lights go on. There are no sensors on the front or rear brakes that I'm aware of, other than the lever travel switches that turn on the brake light, so I assumed they piggy-back off the brake light to trigger the "braking" level regen.

Does anybody know if that is or isn't correct? I've just always assumed so.

Regen happens (at a set/specific level for each mode) when you roll off the throttle.
When the brakes are applied the bike senses this (through the brake light circuitry) and increases the regen level.
I cannot remember the amount of regen used at throttle roll off and then brake application.
I believe this was in the FAQ page on the Zero website (which, unfortunately doesn't seem to be there anymore).

If you (or anyone) cares to know the amount of regen used at throttle roll off and then brake application I would suggest calling Zero Customer Support. Be sure to ask the levels in each mode (ECO, Sport and Custom) as they will be different.

6
Ted speaks wisely of the need for skilled Technical Support.
He's also spot on with his comment about start up companies not putting enough emphasis in developing and staffing a competent support division.
For whatever (odd) reason management decisions seem to be made that put more resources into R&D and fewer resources into actually supporting the customers who are confronted with issues. Somewhat understandable for a startup but, IMO, still flawed logic.
Customer Satisfaction is everything. If product issues aren't addressed quickly and decisively you get irate customers. And in this day and age of fast internet communication the word gets out.

Coming from 25+ years of technical support (telecom and IT/Cisco systems) I know well that keeping the customers happy, the product working and providing feedback back to engineering on the issues is a very critical role for any/every company.

The most difficult functions of CS are learning tact to handle displeased customers, knowing the product enough to quickly troubleshoot the problem and providing constant feedback to the customers (and engineering) about the status of the issues.
Communication really is key. I've handled many problems that took a long time to isolate and resolve. For the most part everyone stayed calm as long as regular status updates were provided.

Being a stockholder in Zero I truly do hope they work diligently on improving their Customer Support Team. I believe this will only happen if more resources are provided to grow the CS Team in both technical expertise as well as head count.

7
Zero Motorcycles Forum | 2013+ / Re: Who wants ChaDeMo
« on: April 29, 2015, 07:32:20 PM »
I think what would be as good as, if not better, option would be for Zero to incorporate a Stage 2 J1772 charge connector to their bikes. Brammo does this on the Eclipse.
That could provide up to 80A of charge current thus reducing recharge time.
And... these J1772 Stage 2 recharging stations are much more common that ChAdeMo.

Of course it would be imperative that Zero support Stage 2 charging thru the J1772 connector.
(The current J1772 option from Zero is stage 1 with 15A Peak capability)

Here's more info on J1772 for those unfamiliar with the specification---> http://en.wikipedia.org/wiki/SAE_J1772

8
Zero Motorcycles Forum | 2013+ / Re: Sevcon CanBus system
« on: April 29, 2015, 05:35:58 AM »
I agree that the phone app could/should be improved for more flexibility.
I recommended this many times to the app engineers. Specifically offering lower top speed settings. This would allow the owner the comfort of letting someone test ride their bike and know that they can restrict the top speed to oh, say 25mph.

Your bike does 85 because the controller is programmed not to exceed 6000RPM. The motor can most likely handle a higher top RPM than that but Zero engineering determined that they would limit top RPM to 6000. This is to prevent overheating and possible damage to the motor itself.
This (as well as others) is the type parameter that the engineers do not want folks messing with.

9
Quote
True range per charge.
Factory and non-factory accessories.

"Proper" tire pressure.
Quality tire replacement options.
Bolt/nut torque specs.
Hot and cold weather charging and riding data.

For all of these items, what did you learn? Especially around true range and range related items.

Also, these mirrors suck. Are there aftermarket options? What are your thoughts on windscreens? Finally, does anybody make or custom built a smaller back wheel sprocket for better range?

True Range -
This really depends on your riding style and terrain of riding.
- Extended fast highway speeds (70+ MPH) will deplete the battery level quicker.
- Stop and go riding will draw more power
- Aggressive riding will draw more power
- Hills will also draw more power.
- Headwinds can effect range (windscreens may help some here)
- rider weight will also come into play.
- rider riding position factors in (upright versus "streamlined/tucked")
- cold weather reduces the range

Proper tire pressure -
- initial /earlier manuals suggested tire pressure of 33PSI front and rear. This is (IMO) too low of pressure. I believe these numbers just rolled over from early Zero's and did not get updated as the wheels/tires changed in size. For the SR a better guide would be to follow the pressure used by sport bike riders. More like 38psi rear and 36psi front. More for heavier rider, two up or side/top bags with a load.

Quality tire replacements -
- While the rubber on the 2015 + models is much better than earlier years it is still a compromise of price/performance. There is another thread in this forum with good comments on alternatives that will give better performance and easier turn in.

Bolt/Nut Torque specs -
- Of importance here is the torque specs for the fork triple tree clamps, brake caliper and axle bolts. I had a nice torque spec sheet but it (with all my other notes) stayed at Zero when I left. I had recommended they (Zero) place this info on the FAQ page but now even that page appears to have been taken down. I would recommend contacting your dealer for a list of recommended torque specs. They should have access to this information on their Dealer access portal. It "should not" be considered proprietary info.

Hot/Cold weather data -
- There is a document that explains the hot and cold weather charging and riding limitations. Again... this "was" available on the Zero web page FAQ section but appears to have been taken down as I cannot find it there now. I would contact your dealer and ask if they can provide you a copy of this (one page) document. This is not secret/proprietary info and should be available to owners.

As for alternative mirrors...
I believe any after market mirrors made to fit the Yamaha motorcycle models should work on the Zero motorcycles. Just remember that the left mirror is reverse threaded.

10
True range per charge.
Factory and non-factory accessories.

"Proper" tire pressure.
Quality tire replacement options.
Bolt/nut torque specs.
Hot and cold weather charging and riding data.


11
Zero Motorcycles Forum | 2013+ / Re: 2014 Frame and fork on a 2013 DS
« on: April 27, 2015, 09:18:22 PM »
Glad to hear you weren't seriously injured.
Dumb drivers are supposed to use their eyes when driving.
Left turn moto accidents are way to common.

I would not advise retrofitting 2013 components into a 2014 frame.
Where are you located?

If it were me I would ask (insist) the insurance company total the bike. In fact, I am surprised they have not done so already.
Then contact your dealer and see if they can work with Zero to offer you a reduced price on a 2014 DS.
I believe there are a few still available.

12
I would recommend contacting Harlan at Hollywood Electrics.

The cable size is 4 Gauge. It requires a special (read expensive) crimping tool to properly crimp the lugs onto the large wires.

13
Zero Motorcycles Forum | 2013+ / Re: Sevcon CanBus system
« on: April 27, 2015, 08:38:43 PM »
You would also need the software used to access and perform changes to the Sevcon Controller.

The primary reason this access is controlled is because it is possible to make changes that would cause dire consequences to the motor operation. Such as over RMP, excessive heat, running backwards and others.
The liability factors behind this potential are a fear point for manufacturers like Sevcon and Zero.

Also, as for availability... The IXXAT devices were manufactured in a limited quantity.
Now that they have changed models/operational parameters the original (no longer produced) models have become much more in demand and as such... much more valuable.

The new IXXAT devices will not be compatible with the older systems.

14
Zero Motorcycles Forum | 2013+ / Re: 2014 Speedometer adjustment
« on: April 27, 2015, 08:28:13 PM »
I know it's the standard Zero response but... Take it to your dealer.
Cannot tell from your profile as to where you are but hopefully the dealer is not too far away.

The dealer (should) have the cables necessary to access and change the settings.
The dealer will most likely contact Zero to perform a remote session to make the necessary changes.

15
Ask your dealer for specifics.
I believe they are comp'ed 1-2 hours to do the installation.

There are more pieces than you would expect to the side rack system.
I would also ask the dealer for a copy of the side rack assembly drawing.

There used to be a FAQ page on the Zero webpage.
Apparently that has been taken down.
Too bad because there was some good info there not easily found elsewhere.
And support techs were encouraged to submit info for inclusion.
The side rack assembly drawing would be a perfect example.

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