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Zero Motorcycles Forum | 2012 and older / Re: Another 2012 Zero S with motor problem
« on: September 07, 2015, 06:50:52 AM »
Finally, i got my bike tuesday...... with the new engine, it's about time, this is what i have now 
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Zero Motorcycles Forum | 2012 and older / Re: Another 2012 Zero S with motor problem
« on: July 31, 2015, 12:51:50 AM »
Bad news
I called zero to have an update on the motor replacement delevery, they told me that they order 25 motor from their chinese supplier but he did not return
any shipping date yet. China to LA then QA stuff at zero then ship to Montreal........
So i've cancelled my licence plate for this year..
I'm F..... mad at Zero
I called zero to have an update on the motor replacement delevery, they told me that they order 25 motor from their chinese supplier but he did not return
any shipping date yet. China to LA then QA stuff at zero then ship to Montreal........
So i've cancelled my licence plate for this year..
I'm F..... mad at Zero
3
Zero Motorcycles Forum | 2012 and older / Re: Another 2012 Zero S with motor problem
« on: July 11, 2015, 08:10:55 AM »
Thansk Doc
I'll check with them this week, i think that we bought our bike at the same day a the same dealer, l'amis Denis in Sherbrooke, you took the demo 2012 and i bought the new one !!
Am i right ?
Since my bike is still onder warranty, i did not modify it yet, but maybe i should change dealer and go to yours, service would be better..... anyway if their is something wrong i'll PM you Doc.
Preak ... what can i say, it's sad for both of us... lets see what they will do, maybe next time i call, i'll say something about your bike too
Vanessa, very glad for you that they payed you a new motor, finally.
Maybe we should tell Zero to read this forum to repair their bike.
Dom
I'll check with them this week, i think that we bought our bike at the same day a the same dealer, l'amis Denis in Sherbrooke, you took the demo 2012 and i bought the new one !!
Am i right ?
Since my bike is still onder warranty, i did not modify it yet, but maybe i should change dealer and go to yours, service would be better..... anyway if their is something wrong i'll PM you Doc.
Preak ... what can i say, it's sad for both of us... lets see what they will do, maybe next time i call, i'll say something about your bike too
Vanessa, very glad for you that they payed you a new motor, finally.
Maybe we should tell Zero to read this forum to repair their bike.
Dom
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Zero Motorcycles Forum | 2012 and older / Re: Another 2012 Zero S with motor problem
« on: July 08, 2015, 10:43:44 PM »
Hi Vanessa
I have almost the same issue on my 2012 SF9,
My story start back in last october with the software upgrade, like you I had to go twice at the dealer because the update didn’t work and of course the dealer is at 1 hrs drive from home.
I spoke with somebody at Zero about my issue because even after the second firmware update I still have the stuttering issue and since the winter is at our door I didn’t have the chance to go a third time to the dealer, but I want them to know that I still have the issue.
Anyway, that guy left Zero and I didn’t get news from them anymore.
At spring when I took back my back, I though “magic though†that everything would be normal but it became worst and worst.
Sitting on my bike at home ready to go and ……. F**k, my bike went on reverse for about 4 feet, I almost fell down so I wait for 1 hrs and then tried it again. But after that, don’t know why, for some reason the bike want to go on reverse here and there, even on the highway at 100km/h (60 mph) it try to go backward…. That was the last time I took it.
When I contact Zero again, they told me that the guys who was taking care of my file is no longer working for zero and Aaron Cheatam ( Director of customer Experience ) took over and he told me to send my bike to the dealer.
That was 7 weeks ago.
Since then, every week I’m calling Zero and the dealer to see whats going on but both are telling is the other doing nothing.
Yesterday I’ve receive and email from Zero :
Hi Dominic,
I am sorry it is taking so long to get the issues resolved with your 2012 Zero S. Per the description, I have asked Zack to follow up with the team at Newman Motorsports to see if the motor was successfully re-commissioned. Otherwise, I think the next step would be to consider a motor replacement.
Zack, please work with the team and Newman to ensure we get an update to Dominic quickly.
Regards,
Aaron
Zero Motorcycles, Inc.
But the good thing is i'm still under warranty, now let see what Zero will do !
Dom
I have almost the same issue on my 2012 SF9,
My story start back in last october with the software upgrade, like you I had to go twice at the dealer because the update didn’t work and of course the dealer is at 1 hrs drive from home.
I spoke with somebody at Zero about my issue because even after the second firmware update I still have the stuttering issue and since the winter is at our door I didn’t have the chance to go a third time to the dealer, but I want them to know that I still have the issue.
Anyway, that guy left Zero and I didn’t get news from them anymore.
At spring when I took back my back, I though “magic though†that everything would be normal but it became worst and worst.
Sitting on my bike at home ready to go and ……. F**k, my bike went on reverse for about 4 feet, I almost fell down so I wait for 1 hrs and then tried it again. But after that, don’t know why, for some reason the bike want to go on reverse here and there, even on the highway at 100km/h (60 mph) it try to go backward…. That was the last time I took it.
When I contact Zero again, they told me that the guys who was taking care of my file is no longer working for zero and Aaron Cheatam ( Director of customer Experience ) took over and he told me to send my bike to the dealer.
That was 7 weeks ago.
Since then, every week I’m calling Zero and the dealer to see whats going on but both are telling is the other doing nothing.
Yesterday I’ve receive and email from Zero :
Hi Dominic,
I am sorry it is taking so long to get the issues resolved with your 2012 Zero S. Per the description, I have asked Zack to follow up with the team at Newman Motorsports to see if the motor was successfully re-commissioned. Otherwise, I think the next step would be to consider a motor replacement.
Zack, please work with the team and Newman to ensure we get an update to Dominic quickly.
Regards,
Aaron
Zero Motorcycles, Inc.
But the good thing is i'm still under warranty, now let see what Zero will do !
Dom
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Zero Motorcycles Forum | 2012 and older / Re: Zero owner age/location/bike year and model
« on: June 14, 2014, 06:30:25 AM »
41 y.o, Mont St-Hilaire, Québec 2012 s zf9 # 308
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General Discussion / Re: Welcome!
« on: July 23, 2013, 06:14:54 PM »
Hi Guys! I'm NEW!
I had a project to change my motorcycle to an electrical one, but I just changed my BUELL 2009 to a brand new Zero S ZF9 2012.
i had a good deal, so
I'm here for mod, hack, or improvement.
Nemo
I had a project to change my motorcycle to an electrical one, but I just changed my BUELL 2009 to a brand new Zero S ZF9 2012.
i had a good deal, so
I'm here for mod, hack, or improvement.
Nemo
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