Hi Electric Motorcycle Forum,
As a community of Zero motorcycle owners, we want you to be among the first to know about a recall on certain 2012 motorcycles that NHTSA officially published today. The recall only affects model year 2012 Zero S, Zero DS and Zero DSP models. The official recall notice is posted here:
https://www.nhtsa.gov/recalls?nhtsaId=18V215 If you own a Zero that is any model year or model aside from the 2012 Zero S, Zero DS and Zero DSP models, then you will not be affected by this recall. If you do own one of these affected models, and we have your info on file, then you should be receiving an official letter from us. We are coordinating with NHTSA on finalizing the official customer notification letter and will mail these no later than April 30. In the meantime, if you have any questions, please email us in North America at 2012-recall-na@zeromotorcycles.com or in Europe at 2012-recall-eu@zeromotorcycles.com. We appreciate your commitment to Zero over the last 11 years of riding. Specific to our owners of 2012 Zero S, DS and DSP models, you were among the earliest adopters of our motorcycles and are a critical part of the electric motorcycle movement. We remain committed to providing the best service possible to our consumers and are working to make the recall process as simple and straightforward for you as possible.
Sincerely,
Chris Langlois
Zero Motorcycles Customer Experience Team
