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I in the UK and I have an SRF with the EU mennekes type 2 charge socket, and I have the charge tank, so I have three chargers on the bike: 3kW, 3kW and 6kW. These are on each of the three phases of the socket (L1, L2, L3). If I have a three phase charge point I get 12kW.  However, if the charge point is only single phase (chargers rated at 7 or 11kW, typically household chargers) only L1 is connected, and I get 3kW.

To get around the problem, I modified my T2 cable by reversing phases 1 and 3

Hello Zero Owners!
As some of you have noticed, we released a new firmware update on July 3rd for all owners of Cypher III equipped vehicles, including:
20MY-24MY SR/F & SR/S
22MY-24MY SR
23MY-24MY DSR/X
24MY S, DS & DSR
Here are the release notes for this update, which will also be posted on our website shortly:
MY20/21/22/23/24 Cypher III MBB Rev 37 BMU Rev 15 BMS Rev 26
New Features:
• When the power pack gets to 0%, the motorcycle will no longer periodically wake to run system checks while keyed off. This periodic wake state will only re-enable once the motorcycle is charged.
• Support for 3kW charger updates.
Bug Fixes/Improvements:
• Resolved issue causing 12v batteries to discharge when the charge cable is plugged in while the power pack is cold.
• Improvement to kickstand state detection
• General maintenance changes to improve codebase.
As always, thank you for your continued support and if you experience any issues installing this firmware update, don't hesitate to reach out to us at support@zeromotorcycles.com.

The availability of charging is why I purchased a Zero and not an Energica.

I did the same thing in France

with the 12kw charger tank the maximum is only obtained up to 35% since the last sfotware update (before it was 45%)