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Messages - kelp

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Zero Motorcycles Forum | 2013+ / Re: 2022 Zero FXE Firmware Update without dealer visit?
« on: September 16, 2023, 04:55:33 AM »
I also asked Zero support a similar question.

They told me that a dealer visit is the only way, but they are releasing a new firmware version in the coming weeks that will allow firmware updates from the Zero app on the FXE.

So I should wait to take it to a dealer until I see that firmware come out.

Still kind of hoping someone has done some reverse engineering and has come up with another way to do the firmware update...

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Zero Motorcycles Forum | 2013+ / 2022 Zero FXE Firmware Update without dealer visit?
« on: September 16, 2023, 03:24:10 AM »
Hi,

I'm new here.

I have a 2022 Zero FXE, and I've been trying to do a firmware update for ages with no luck. I was hoping the Zero Motorcycles Next Gen app might fix it for me, but it didn't seem to.

On the old app, I get the warning about "corrupted download" and on the new app it just tells me "Motorcycle firmware is out of date. Please see your dealer as soon as possible."

See attached screenshot.

The obvious solution is to take it to the dealer and have them do this. But I'd rather avoid that because it's more than an hour drive and would involve loading the bike into the back of a truck, unloading it on the other side, and doing that all again when they are done.

It seems like I need a more recent firmware version to be able to update with the Next Gen app. I assume once I got updated, then I'd be able to do future updates from the app.


Anyone figured out a way to do this update without a trip to the dealer? I imagine the dealers just have some kind of cable, a laptop and some software from Zero that lets them do these updates.



Thanks for any help.

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