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Zero Motorcycles Forum | 2013+ / Re: Brand new 2022 FXE broken after 500 miles
« on: October 28, 2021, 07:17:12 AM »
Any update from dealer on this issue?
I have a 2021 DSR, delivered in May. Similar problem for me first occurred in June. Exactly the same error codes. Bike would not start. But 24 hrs later error reset and bike was ridable. Reported to Zero with logs, rode 150km to dealer, dealer replaced BMS board and firmware update. All good for another 3 months. Same thing again. Stranded and unable to drive but reset after 24 hours. Rode for a couple of weeks. Same thing. Back to dealer; they updated firmware, said it was fixed. And errors occurred again a couple of days later. The bike rides great when it runs, but getting stranded by this error is frustrating. Lost confidence that Zero can figure out what's causing it. Yes, repairs are covered under warranty but getting the bike 150km to the dealer is not. Not to mention finding ways to get home when stranded. If they fixed yours, maybe there's hope.
I have a 2021 DSR, delivered in May. Similar problem for me first occurred in June. Exactly the same error codes. Bike would not start. But 24 hrs later error reset and bike was ridable. Reported to Zero with logs, rode 150km to dealer, dealer replaced BMS board and firmware update. All good for another 3 months. Same thing again. Stranded and unable to drive but reset after 24 hours. Rode for a couple of weeks. Same thing. Back to dealer; they updated firmware, said it was fixed. And errors occurred again a couple of days later. The bike rides great when it runs, but getting stranded by this error is frustrating. Lost confidence that Zero can figure out what's causing it. Yes, repairs are covered under warranty but getting the bike 150km to the dealer is not. Not to mention finding ways to get home when stranded. If they fixed yours, maybe there's hope.