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Makes And Models => Zero Motorcycles Forum | 2013+ => Topic started by: pp106x on September 30, 2019, 01:07:18 AM

Title: SR/F: Fault Code 8 during firmware update
Post by: pp106x on September 30, 2019, 01:07:18 AM
Hi all,

what does "Fault Code 8" mean when firmware is being updated? I checked the manual and it says "Motor Controller Warning" which is not helpful. The bike behaves normally, it's just when I try to install firmware update it fails with this error.

Thanks,
Paul.
Title: Re: SR/F: Fault Code 8 during firmware update
Post by: remmie on September 30, 2019, 01:15:23 AM
check this topic.

http://electricmotorcycleforum.com/boards/index.php?topic=9415.0 (http://electricmotorcycleforum.com/boards/index.php?topic=9415.0)

it does not say that it fails with error 8 but it does. I have the same problem. It means the update is unsuccessful
Title: Re: SR/F: Fault Code 8 during firmware update
Post by: pp106x on September 30, 2019, 02:01:54 AM
Thank you! So, it is a known problem :( Do they even test these updates?? My bike is just one week old!
Title: Re: SR/F: Fault Code 8 during firmware update
Post by: stevenh on September 30, 2019, 02:29:53 AM
I am guessing they do not test the updates very well...  I'm in the same boat.

Steve
Title: Re: SR/F: Fault Code 8 during firmware update
Post by: zero_engineer on September 30, 2019, 10:33:38 PM
Hello everyone,

If you have issues with OTA updating, we'd love to hear about it. Feel free to pull logs and email them to support@zeromotorcycles.com

A minority of you appear to be experiencing issues, and we'd love to figure out why.

Thanks!