ElectricMotorcycleForum.com
Makes And Models => Zero Motorcycles Forum | 2013+ => Topic started by: siai47 on August 29, 2019, 06:10:37 AM
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Well I finally picked up my new bike today along with rain and a potential Hurricane. Got to drive it home. Really happy with the way it runs and rides. I think once I figure it out, I will really enjoy it. But first a couple of newby questions.
1. Does a paper owners manual come with the bike? The dealer says online only but that is sure a problem when you accidentally turn on the heated grips in 95 degree weather and you don't know how you did it. Sure would be nice to have something to look at on the side of the road while your hands are cooling off.
2. I cannot get the app to connect to the bike. I go through the setup procedure, the Bluetooth on the phone is active but nothing happens. The app defaults to "Demo" mode and when you toggle it to non-demo, nothing happens. The phone isn't being discovered in the app and nothing is showing up in the phone that it is trying to connect to anything.
3. When you move the bike, the motor (or something near the motor)will make a sound sort of like a pedestrian warning sound on an EV for about 30 seconds and then stop. Is this normal?
4. Even though the bike is in an air conditioned garage at 75 degrees for the past 6 hours, the battery temp indicator is near the upper level mark. The motor temp is at the low end of the scale. Is this something I should be concerned about? The bike made the trip from the dealer with no problems but I don't know why the temp is high.
Other than those things, the bike is really nicely built with great fits and finishes--the exception being the lid on the tank box. Only one minor issue, the belt guard was almost rubbing on the belt and required a couple shims to move it into a better position away from the belt. While looking at the belt, I was really surprised at how easy it would be to change the belt. I looks like it can be changed by simply loosening the axle nut and working the belt off around the rear mudguard. I was having nightmares thinking about having to remove the swingarm or taking the frame apart on the side of the road if a belt broke. Good design Zero. Another interesting thing was a tag on the bottom of the power pack that was visible after removing the lower scoop. It had the Zero S/N and the Zero P/N for the pack printed on it along with a label that said "NOMINAL 13081 Wh" To come up with an odd number like that, I wonder if Zero is capacity testing each pack and listing the original capacity for reference. Maybe all of the packs are the same number but you think they would round it off to something even like 13 KWh.
I might get some riding in tomorrow morning and maybe Friday but the riding chances in Florida are looking dismal for the Labor day weekend.
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Going back to my first Zero that I bought in 2012, Zero has never supplied a paper owner's manual. That year I received a key chain fob with a thumb drive attached. I took it to a print shop and they printed off a paper copy of the manual by downloading the manual from the drive. Last year I was able to go online to Zero's website and downloaded the manual for my 2018 S, which I printed off using my home printer.
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manual is online, easy to find.
And that manual will provide you with the tips needed to connect your phone with your new ride. Enjoy!
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1. The bikes use to come with the manual on a USB drive, which is still hard to read by the side of the road. I've emailed the manual to my Kindle account so that it's on my phone and easy to read. I've also downloaded the manual to my computer and printed pages I thought were critical to carry on the bike, like how to set the clock, torque specs, error codes, etc.
3. Sound when pushing the bike is normal and usually attributed to the motor.
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Use a laser printer
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I did download the manual but I will have to put it in the phone so I have it with me. I just found the error code section and the bike is reporting the following error numbers. 4-9-15-26-28-29-36-37. This can't be real as some of them limit the power output and set a CEL. I cleared each of them and will see if they come back tomorrow. I wonder if they were never cleared after the bike was built. Also when you go to cellular, it shows not connected. I still can't get the app to do anything and never see the Bluetooth light on the dash. If you phone is connected to the app, what is the name I am looking for under "my Devices" in an I-Phone? Thanks for your help.
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You should see a "ZERO_12345" on your phone, where the "12345" is the actual serial number of your bike (the last 5 digits, that is)
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Regarding #4, My SR/F is usually pretty near the little line on the battery temp (upper part), but it's never gone over it (including riding on the highway going 75 in 90+ degree heat). Nothing to worry about there. I just passed 2700 miles... You're going to love it!
Steve
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For the SR/F you would need the zero motorcycles nextgen app. That may be why it doesnt connect.
Good find on the nominal wh sticker! I’ll check mine as well.
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Thanks remmie---I had the wrong app. All good now. This forum is great for a new owner to get familiar with his new bike
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I just got mine today. I got my IPhone connected, but I cannot get the custom mode changed. ???
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Custom modes are not very well designed, maybe we can hope for updates later...
If you create one, you must tap the 3 dots and then "active this mode" or something like that.
If you create an other you can't active both of customs and switch them on the bike, you must use you phone every time (or i missed something)
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Great, thanks
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Custom modes are not very well designed, maybe we can hope for updates later...
If you create one, you must tap the 3 dots and then "active this mode" or something like that.
If you create an other you can't active both of customs and switch them on the bike, you must use you phone every time (or i missed something)
The custom mode on my 2017 dsr is very easy to work with. Are you saying the sr/f is harder? Or do you think the custom mode on all Zero models are bad?
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It is a little harder, but not much.
Now about the 12 volt battery. The manual says do not hook any accessories to the battery. Just uses the accessory plugs, which I have not found. They make it sound like the 12 volt converter has different taps for the battery and other 12 volt systems.
Where is everyone hooking up their electric jackets?
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Custom modes are not very well designed, maybe we can hope for updates later...
If you create one, you must tap the 3 dots and then "active this mode" or something like that.
If you create an other you can't active both of customs and switch them on the bike, you must use you phone every time (or i missed something)
The custom mode on my 2017 dsr is very easy to work with. Are you saying the sr/f is harder? Or do you think the custom mode on all Zero models are bad?
It's very easy. Maybe easier than before.
The problem is you can can add numbers of customs modes but you can't use more than 1 without using your smartphone every time you want to change !
They should change that in an update and allow at least 2 custom modes activated.
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As far a where the 12 volt switched connectors are located, I think I found one. The manual shows the approximate locations but not exact. If you remove the metal cover on the left side of the bike which closes out an area between the end of the trellis frame and the mount for the foot pegs you will find a bundle of connectors all tie-wrapped up. There is one white two pin female connector in the bundle that does not have a mating connector attached to it. I didn't cut the tie-wraps so I couldn't probe the connector for power but it is the only one that isn't connected to anything else and has two pins. The down side is that is not the typical molded "SAE" connector that eveyone is used too. You are going to need to find the male mate to attach anything to it.
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Thanks, I well look again.
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No, that is not it. That is the plug for the kick stand switch.
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Now to put it back together.
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Is the SR/F hooked up to cellular WIFI? I get messages from the bike when I am out of blue tooth range.
“We’ve detected that the charging of your motorcycle has been interrupted.â€
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Is the SR/F hooked up to cellular WIFI? I get messages from the bike when I am out of blue tooth range.
“We’ve detected that the charging of your motorcycle has been interrupted.â€
Yes, it uses cellular. You can check location and charge state via the app when out of blue tooth range. The Cellular service is free for two years.
Steve
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Is the SR/F hooked up to cellular WIFI? I get messages from the bike when I am out of blue tooth range.
“We’ve detected that the charging of your motorcycle has been interrupted.â€
Yes, it uses cellular. You can check location and charge state via the app when out of blue tooth range. The Cellular service is free for two years.
Steve
And then what will the service cost? I have the same question regarding the LiveWire's connectivity service, which I seem to recall stops being free after one year. ;) The cost of these "free" services when they expire seem to be a closely held secret. ::)
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Everything at Harley is a closely held secret.
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I absolutely, positively found one of the two "Phantom" accessory 12 volt connectors. You Know how I am sure this time? It has a tag on it saying " ACCY 12V". Athough I didn't test it I am pretty sure about this because that it is what Zero claims it is. It's the front one shown under the "tank" in the owners manual. You need to remove the tank which isn't hard at all. On each side of the front of the tank there are two extension pieces (they are silver on may red bike) There are two screws in each. Only the bottom one that attaches to the trellis frame on each side needs to be removed. There are screws one either side of the ignition switch that need to be removed and finally at the very rear of the tank, there are two screws by the hinge for the charge port access cover that need to come out. Once these six screws are removed, the tank will be loose. You just need to work it up to get by some harnesses and the rubber cover that goes around the charge port. None of the screws in the "box" inside the tank need to be removed---the box and the USB and DTC connector just remains in place. You will find the accessory connector tucked into the wiring harness near the ignition switch. The wire comes from the left side of the bike and contains a blue and black wire. There is a black vinyl cover protecting the plug so as you retrieve the plug make sure to hang on to the cover so it doesn't fall off.
Unfortunately, the connector is not the "SAE" rubber connector we are all used to, but a specialized connector that will require finding out what it's mate is from zero or by taking matters into our own hands with a pair of wire cutters and some crimp connectors.
When you replace the tank make sure you engage the clip located on each side that connects the lower black part (that has the tank cover release key lock in it) on the left into the tab on the frame. One of these clips was not in place on my bike and that's why I removed the tank in the first place. Finding the accessory connector was second. I still haven't found the rear connector yet.
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On an earlier post on this thread, I mentioned I found a tag on the bottom of the SR/F battery pack that said NOMINAL 13081 Wh. I thought with such an odd number that each power pack might have been capacity tested and assigned a number. This is not the case. I visited Farasis's web site to see if I could find out a little more about the battery cell. Farasis lists two pouch cells one with 29 Ah capacity and one with 32 Ah capacity. Both list the nominal voltage of the cell at 3.65 volts. If you assume the Zero 14.4 pack uses a 4P28S configuration (four 32 Ah cells in parallel and twenty-eight groups in series) then doing the math gives you the following---32 (Ah) X 3.65 (volts) X 4 (cells in parallel) X 28 (cells in series) = 13081.6 (or the Wh listed on the pack).
Therefore, I don't think there is any actual full pack testing and a number assigned. The number on the tag just references what the "nominal" output of the power pack should be if all 112 cells in the battery were truly "nominal". Or maybe my pack was tested and has .6 watt hours less than nominal ;D