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Makes And Models => Zero Motorcycles Forum | 2013+ => Topic started by: gstrub on June 28, 2019, 06:35:19 AM

Title: First bug on my SR/F
Post by: gstrub on June 28, 2019, 06:35:19 AM

Well today I went out to the bike to move it. Turned the key and nothing. Headlight turned on, but brights, blinker, horn, all electronics nothing. I heard the usual sounds so I put the kickstand up and it rode, but nothing on the screen. I plugged it in and the blinking charge light came on, but no screen.  Then when I turned it off and on again I got the ABS light and all the electronics came back (blinkers etc) but still a blank display screen.

So right now the screen is totally blank but the bike rides. I’m not going to ride it. Waiting to hear back from Zero:(

Title: Re: First bug on my SR/F
Post by: Jarrett on June 28, 2019, 07:34:31 AM

Sorry to hear that.  I bet they will get you fixed up ASAP.

Title: Re: First bug on my SR/F
Post by: BrianTRice@gmail.com on June 28, 2019, 11:00:16 AM

Does your phone app connect to it, and if so, what diagnostics does it report?

Title: Re: First bug on my SR/F
Post by: gstrub on June 28, 2019, 06:06:52 PM

The phone connects. Let me see if I can figure out how to run diagnostics.

Title: Re: First bug on my SR/F
Post by: gstrub on July 15, 2019, 08:27:05 AM

This issue is resolved, entire screen unit replaced under warranty.

Title: Re: First bug on my SR/F
Post by: DonTom on July 15, 2019, 10:04:41 AM

Quote from: gstrub on July 15, 2019, 08:27:05 AM

This issue is resolved, entire screen unit replaced under warranty.

Sounds like the fastest service I have heard about on any Zero.

Here in Reno, I cannot even get a firmware update for my two Zeros.

-Don-  Reno, NV

Title: Re: First bug on my SR/F
Post by: GaryArt1 on July 15, 2019, 06:02:20 PM

Quote from: gstrub on July 15, 2019, 08:27:05 AM

This issue is resolved, entire screen unit replaced under warranty.

Good to see Zero jumped on this and had spare parts on hand.  Last thing you want is to start getting major complaints about a new model.  Glad you are back on the road.