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Makes And Models => Zero Motorcycles Forum | 2013+ => Topic started by: Moto7575 on April 29, 2023, 06:00:17 PM

Title: Zero srf app bug
Post by: Moto7575 on April 29, 2023, 06:00:17 PM

Anybody had the following message ? It stays after reinstalling the app and before login/password (which i cant enter because the popup blocks it).

Title: Re: Zero srf app bug
Post by: theoutsider on May 03, 2023, 09:42:51 PM

I get a similar error when I try to go into the Cypher Store. I opened a ticket with Zero Support a couple days ago, but I haven't gotten any resolution yet. I'll keep you informed.

So when I try to go into the Cypher Store in the app, I get this error:

Map engine initialization
Error: USAGE_EXPIRED
Evaluation version is over.

If I cancel out of the dialog box, it sends me back to the main screen of the app. If I try to go the the Cypher Store again, it displays a slightly different error message:

Map engine initialization
Error: UNKNOWN
Unknown error occurred during engine init.

Title: Re: Zero srf app bug
Post by: Moto7575 on May 06, 2023, 10:41:25 PM

Same for me. Android. I did not do anyting so possible causes:
   - app incompatibility with an android upgrade ?
   - some component of the app using a demo version reaching its end of license time ? I heared salesforce did the application...
   - problem server side and some login/pwd have been wiped from the database N But the error happens BEFORE any login