ElectricMotorcycleForum.com
Makes And Models => Damon => Topic started by: Meygs@Damon on August 11, 2022, 01:22:20 AM
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Hello everyone, nice to meet you! Just wanted to introduce myself. I'm Meygan, Senior Marketing Manager at Damon, and I'm looking forward to sharing news and updates about Damon in this forum. I'm also available for any questions you might have so please feel free to reach out any time. We also have the Damon Lab (lab.damon.com) where we share exclusive content to members first so I recommend joining there, as well.
Looking forward to connecting with you all.
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Oh snap! Meygan has entered forum.
Guys, she's a very helpful and nice Frontline Damon contact.
You'll find some skeptics regarding what Damon is planning but getting some info straight from the source might help ease some concerns.
Welcome aboard.
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Hi Megan.
Senior marketing manager.
How do you view the market for the Damon product, what has been shown and what modular configurations of it? I see a high powered motorcycle, safety features considered for an inherently dangerous activity. Somewhere I seem to have read their pre orders account to some 5% or so for whatever slice of the market Damon considers themselves playing in.
What does holmonogomation mean? Maybe not spelled right, So the accessor at the town hall can tell me what the tax will be and it is approved for something like a 17 character serial number. Clearly the electric motorcycle i got a KTM freeride chose not to do this for the USA but still are in the market. Are you or Damon in particular going to make under 200 of each model to get around this.
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Fran K, real quick, your Freeride doesn't have a VIN because it's not street legal. It's dirt only. That's the difference.
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Hi !
Let me ask eveybody's question : When will we be able to see and test a real motorcycle ? When do you think you will have enough reseller to provide after sales services ?
Please answer for Usa and for France !
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Thanks for the warm welcome, NEW2elec! I see you've been busy in here sharing lots of Damon content - I really appreciate it! Can you send me your mailing address to meygan@damon.com? I'd love to send you a Damon tee as a token of our appreciation.
And completely agree. I aim to provide any additional information and clarity. :) And I'm also here to listen to your feedback, 'cause I am always striving for us to improve.
Oh snap! Meygan has entered forum.
Guys, she's a very helpful and nice Frontline Damon contact.
You'll find some skeptics regarding what Damon is planning but getting some info straight from the source might help ease some concerns.
Welcome aboard.
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All great questions, Fran K! We believe that Damon is the future of motorcycling. The proprietary technology that comes standard with our motorcycles all work together to provide you a better riding experience, whether it's being more comfortable in your riding position with the transforming ergonomics or having a few extra seconds of awareness with the 360° safety system. During my riding lessons, I learned that motorcycle accidents tend to occur at intersections (and usually not at the motorcyclist's fault). And I know we as riders are already way more aware of road conditions than drivers, but what if we just had a few extra seconds to react and get out of that sticky intersection situation? It could make all the difference!
And while we hope Damon can help everyone, our customers tend to be a mix of motorcyclists excited to transition to EVs, riders interested in a high-performance bike, and tech-savvy riders. There is also a portion of our customers who are new riders (who feel an added sense of security because of the safety tech) finally taking the leap, which is awesome because the number of riders have been decreasing over the past several decades. And personally, I have been so excited to hear from a few disabled ex-motorcyclists (who currently don't ride due to not being physically able to shift gears) thinking of getting back on two wheels with a Damon! The passion is real.
All of the motorcycles will follow the homologation regulations and laws where it is being delivered to, so you will have no issues registering your Damon motorcycle.
Hi Megan.
Senior marketing manager.
How do you view the market for the Damon product, what has been shown and what modular configurations of it? I see a high powered motorcycle, safety features considered for an inherently dangerous activity. Somewhere I seem to have read their pre orders account to some 5% or so for whatever slice of the market Damon considers themselves playing in.
What does holmonogomation mean? Maybe not spelled right, So the accessor at the town hall can tell me what the tax will be and it is approved for something like a 17 character serial number. Clearly the electric motorcycle i got a KTM freeride chose not to do this for the USA but still are in the market. Are you or Damon in particular going to make under 200 of each model to get around this.
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Media and public test rides will be later this year and all through next year starting in Canada and the US - then Europe (including France) afterwards. I wish I can give you a specific date, Moto7575, but I can assure you we are working on it (because that's what I spend all of my time doing ;D ). We've had some events across the US this year where you're able to come see the prototypes and live demos of a rider on the bike and we'll have several more, so if you're subscribed to our newsletter, you should be getting the latest info on upcoming events.
We'll have after sales service when the bikes are delivered. We will be building Damon service centers, working with dealers to become Damon-authorized service providers, and providing mobile service to your front door. The latter being the most flexible and with the widest coverage so riders will have support once they get their bikes.
Do you split your time in the US and France?
Hi !
Let me ask eveybody's question : When will we be able to see and test a real motorcycle ? When do you think you will have enough reseller to provide after sales services ?
Please answer for Usa and for France !
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Hi !
Yes i'm between US & France but I only ride in France and this where I'll need a service center :-)
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Welcome to the forum Meygan. :)
I applaud yourself and Damon putting yourselves in the hot seat so to speak. ;) You’ll find most members here to be passionate about motorcycles and EVs which will no doubt lead to some heated discussions. Please be patient with us.
I’ve been watching Damon with interest and I wish you folks all the success since competition drives improvement across the industry as a whole. Just understand that a number of start-ups have made promises/claims and failed to deliver so there are definitely a number of folks taking a wait and see approach.
I also look forward to an opportunity in the future to test ride one of your bikes. It was test rides that convinced me to purchase my Energica so I’m especially curious about the performance aspects of your line-up.
Again…welcome.
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Just understand that a number of start-ups have made promises/claims and failed to deliver so there are definitely a number of folks taking a wait and see approach.
I would say the issue is more of the improbable/impossible claims made repeatedly by Damon execs. It's probably also a good thing Jay has intermediaries fielding questions because he has a tendency to throw gasoline on a fire and should be kept nowhere near public relations. What's really disappointing is the repeated insolence, arrogance, and lies.
Some people here actually know a thing or two about EVs and are capable of doing math. Consider that.
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Oh, very nice! I'm actually flying into Paris tomorrow. :)
Not to worry, we are setting up the three options in areas we deliver to so you will have access to at least 1 of those options for service in France.
Hi !
Yes i'm between US & France but I only ride in France and this where I'll need a service center :-)
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The heat is what I'm here for! Haha. But in all seriousness, I see lots of passion in this forum and it's fantastic. Like I mentioned in an earlier response, I'm here to listen to whatever feedback you might have. It's the best way for us to understand what concerns you have so I can provide any information that will hopefully ease them. And also be a direct line to Damon so we can adjust accordingly based on customers' wants/needs.
Yeah, I understand the skepticism 'cause it certainly has happened before with other companies. This is the main reason we have fully refundable reservations: we want you to know your deposit is safe. The money remains untouched in a separate account only for deposits. Reservation holders can cancel at any time and get 100% of their money back. It costs us multiple processing fees to do this, but it's a small price to pay to give customers peace of mind.
Yes, I can't wait to get you all on the bikes! And as you are an Energica rider, I'd be especially curious to hear your feedback on the differences. Have you already filled out the test ride form on the website?
P.S. Love your photo! Wakanda forevaaaa'.
Welcome to the forum Meygan. :)
I applaud yourself and Damon putting yourselves in the hot seat so to speak. ;) You’ll find most members here to be passionate about motorcycles and EVs which will no doubt lead to some heated discussions. Please be patient with us.
I’ve been watching Damon with interest and I wish you folks all the success since competition drives improvement across the industry as a whole. Just understand that a number of start-ups have made promises/claims and failed to deliver so there are definitely a number of folks taking a wait and see approach.
I also look forward to an opportunity in the future to test ride one of your bikes. It was test rides that convinced me to purchase my Energica so I’m especially curious about the performance aspects of your line-up.
Again…welcome.
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Hi MVetter! I'll admit I'm not an expert, but I do know a few things about EVs and can do math... most of the time. :)
Well, hopefully I'm not throwing gasoline on this fire, but I think it might be good for you to speak to Jay directly. It can be a great opportunity to share your thoughts and get answers straight from the source. I've already asked Jay and he'd like to have a phone chat with you if you're interested. Just let me know and I'll get it set up!
Just understand that a number of start-ups have made promises/claims and failed to deliver so there are definitely a number of folks taking a wait and see approach.
I would say the issue is more of the improbable/impossible claims made repeatedly by Damon execs. It's probably also a good thing Jay has intermediaries fielding questions because he has a tendency to throw gasoline on a fire and should be kept nowhere near public relations. What's really disappointing is the repeated insolence, arrogance, and lies.
Some people here actually know a thing or two about EVs and are capable of doing math. Consider that.
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Just a heads up, I'll be on holiday for 2 weeks visiting my partner's family for the first time in 3 years, so I'll be offline for a while! But if you need anything urgently, please email info@damon.com and someone from my team will be able to help you.
Otherwise, I'll be back soon. :) Have a great weekend everyone!
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Well, hopefully I'm not throwing gasoline on this fire, but I think it might be good for you to speak to Jay directly. It can be a great opportunity to share your thoughts and get answers straight from the source. I've already asked Jay and he'd like to have a phone chat with you if you're interested. Just let me know and I'll get it set up!
We did that a couple times. And gasoline was definitely thrown onto a fire as a result. Most likely a bad idea, but I have (or had) his number. Cell still end in 0770?
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She's on vacation.
I can't answer your "Jay" questions but my offer to talk to you about your concerns still stands. PM me if you'd like to talk.
If your whole issue is that you don't feel they can meet their spec goals and that's it, then that's one issue but if you have more I'd like to hear it.
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She's on vacation.
I can't answer your "Jay" questions but my offer to talk to you about your concerns still stands. PM me if you'd like to talk.
If your whole issue is that you don't feel they can meet their spec goals and that's it, then that's one issue but if you have more I'd like to hear it.
https://www.youtube.com/watch?v=IEhHEOIYgMY
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Ok Fredo.
https://www.youtube.com/watch?v=vYabrQrXt4A
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Yup, that's the one! Sounds like you've already been in touch and if he's not your cup of tea, that's totally fine!
But I do encourage you to not let your personal opinions of him influence your thoughts on our bikes and Damon as a whole. The company is made of 100+ members of staff and board members, who are committed to bringing you these bikes.
And we hear your concerns - I've taken yours and other feedback from this forum to my team and we're going to share more content around what you're looking for. Our team is really small though (only 8 people in marketing) so we hope you can be patient as we do our best to get 'em out ASAP.
Well, hopefully I'm not throwing gasoline on this fire, but I think it might be good for you to speak to Jay directly. It can be a great opportunity to share your thoughts and get answers straight from the source. I've already asked Jay and he'd like to have a phone chat with you if you're interested. Just let me know and I'll get it set up!
We did that a couple times. And gasoline was definitely thrown onto a fire as a result. Most likely a bad idea, but I have (or had) his number. Cell still end in 0770?
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I notice the video using the Ducati footage is still being used on the Colossus page.
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Yeah, I flagged it to the team when I initially saw your message, but this particular item didn't make it into the scheduled website update before our time off. It's scheduled to be updated in the next website update (which is going live tomorrow).
I notice the video using the Ducati footage is still being used on the Colossus page.
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Hi MVetter! Hope you've had a great week so far.
Just got an update from our website team that the video has been replaced with a stripped down version of the ad, so wanted to thank you again for bringing that to our attention so we can get it updated.
Have a good one!
I notice the video using the Ducati footage is still being used on the Colossus page.
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Hi Meygan
Literally just joined this forum purely to see if there was any info out there in the public domain on order status and stories from other like minded pre order peeps like myself.
UK based
Pre ordered - 08/01/2020 - UK Date ;)
Hypersport HS
Current estimated delivery - Late 2023
However a brief and quick skim over many of the posts it seems very lacking on info and sadly some backseat driving keyboard warriors too.
Just wondering how many pre-orders you have to make mine late 2023 or is that an indication of earliest deliveries anyway?
P.S. love to hear how many UK peeps have preordered and where my order is in the UK queue.
Charlie.
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Hi Charlie, thanks for reaching out - and for your reservation!
For the most up to date information, I really recommend signing up for our newsletter and the Damon Lab - you'll get direct and the most up to date information from Damon. Are you already signed up for them?
As for deliveries, we are still estimating to begin this year and we'll have more information coming soon with further details and next steps for reservation holders.
Most of our European orders are from the UK though there a several factors that impacts your place in line, including model reserved, location, and date of reservation. Because you reserved early on (thank you for the UK date clarification, haha) and you have an HS on reserve (which will come off the production line after the Premiers), you'll be further up in the queue once we are ready to deliver to the UK.
Please feel free to reach out to us directly at info@damon.com for more timely responses. My apologies for keeping you waiting - I try to check this forum often, but missed it last week. Thank you again and let me know if you have further questions!
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Media and public test rides will be later this year and all through next year starting in Canada and the US - then Europe (including France) afterwards. I wish I can give you a specific date, Moto7575, but I can assure you we are working on it (because that's what I spend all of my time doing ;D ). We've had some events across the US this year where you're able to come see the prototypes and live demos of a rider on the bike and we'll have several more, so if you're subscribed to our newsletter, you should be getting the latest info on upcoming events.
We'll have after sales service when the bikes are delivered. We will be building Damon service centers, working with dealers to become Damon-authorized service providers, and providing mobile service to your front door. The latter being the most flexible and with the widest coverage so riders will have support once they get their bikes.
Do you split your time in the US and France?
Hi !
Let me ask eveybody's question : When will we be able to see and test a real motorcycle ? When do you think you will have enough reseller to provide after sales services ?
Please answer for Usa and for France !
I'm wondering how test rides in CA are going and if there are any chances in the bay area?
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I'm wondering how test rides in CA are going and if there are any chances in the bay area?
It's my understanding that Meyg has been fired and there are no demos
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I'm wondering how test rides in CA are going and if there are any chances in the bay area?
It's my understanding that Meyg has been fired and there are no demos
If that is the case, it doesn't sound too good for Damon. Production of their new bikes might not be going according to their schedule. But then what else is new with electric motorcycle startups? ::) Plus, investors are becoming hard to find and are also very cautious due to inflation and the world's staggering economy.
Electric motorcycles are just too expensive for the mass market, where motorcycles are more of an enthusiast vehicle and the practical thing to do when you have $20K - $30K to blow is to buy a cheap car for transportation . People that use motorcycles for cheap transportation are still going for ICE and as those prices increase, more and more used bikes are being sold.
The only way an electric motorcycle company can stay in business for very long making a model that can compete with ICE right now is to make them very expensive, which limits the size of the potential market and the number that they can sell. But if you want to make your money by selling in volume you will have to stick to the relatively cheap short range suburban commuter and "city" models, where there is already a lot of stiff competition, especially by established Chinese manufactures.
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I wish someone from Damon was keeping a look on this forum. They did axe several of their prominent social media folks. They may feel they don't need the promotion anymore. Damon Lab is still alive and kicking. I was also part of a early adopters product interview (of which I have a NDA). That side of the company is still moving forward.
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I wish someone from Damon was keeping a look on this forum. They did axe several of their prominent social media folks. They may feel they don't need the promotion anymore. Damon Lab is still alive and kicking. I was also part of a early adopters product interview (of which I have a NDA). That side of the company is still moving forward.
you're the guy that thought that when Ducati made their "Octane Symphony" video showcasing the v4 Panigale that it was actually a false video showcasing a Damon bike with fake exhausts and sounds to pretend to be Ducatis but are actually Damon bikes, yes? This is you, right? (https://www.electricmotorcycleforum.com/boards/index.php?topic=11629.msg109730#msg109730)
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Anyone who still can't see all Damon red flags has their eyes closed.
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I guess I did say something about the Ducati video - just in jest.
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Richard, even with it's hefty price tag, I still think E bikes, especially ones like the Energica that are put together very well, and actually ARE bikes and not some scooter mutant still have a very good market capability. I mean people will dump 20k on Beemers, and bikes in that class, so why not E bikes? Especially if they think they can snake a few grand back from the government from it as well in the USA.
People love to use range as an excuse as to why E - vehicles suck. Well to be honest, when it comes to a bike, after riding 130 miles or so, I WANT to get off and take a stretch, my ass is getting sore ! With the better bikes like the Energica having fast charge built in, you can pop it back up in under an hour. THAT is not that long of a wait really. By the time you stretch, take a leak, and get a drink and/or snack you are probably good for another 80 to 100 more miles already on fast charge.
While you do bring up very valid points, I don't think it's a shop killer quite yet.
Aaron
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Richard, even with it's hefty price tag, I still think E bikes, especially ones like the Energica that are put together very well, and actually ARE bikes and not some scooter mutant still have a very good market capability. I mean people will dump 20k on Beemers, and bikes in that class, so why not E bikes? Especially if they think they can snake a few grand back from the government from it as well in the USA.
People love to use range as an excuse as to why E - vehicles suck. Well to be honest, when it comes to a bike, after riding 130 miles or so, I WANT to get off and take a stretch, my ass is getting sore ! With the better bikes like the Energica having fast charge built in, you can pop it back up in under an hour. THAT is not that long of a wait really. By the time you stretch, take a leak, and get a drink and/or snack you are probably good for another 80 to 100 more miles already on fast charge.
While you do bring up very valid points, I don't think it's a shop killer quite yet.
Aaron
I agree that there are many people who can afford an electric motorcycle, just not enough people who are willing to buy one that will keep a large company in business for very long. The big companies want to sell in volume, 100K or more units a year, not just a few thousand a year.
Highway-capable electric motorcycles are still a niche product and at the prices they are selling for it is likely to stay that way for some time. I am up at Alice's Restaurant every weekend and I doubt I see more than two or three electric motorcycles parked there every year. The last one I saw was a Zero factory employee riding one of their new dual-sport models. People around here that have a lot of money are buying expensive sports cars and the ones that are still interested in motorcycles are spending their cash on expensive ICE BMWs and KTMs. Even the Japanese brands don't get much respect around here anymore, other than the old models that are being dragged out of garages again for cheap transportation.
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I don’t know if I would use appearances at Alice’s as more than an anecdote. I live in Antioch and haven’t been to Alices in probably 20 years. It’s just too far for me to go when I have decent twisty roads closer to me to ride. I’ve probably averaged 1 new bike for every year I’ve been riding and I only rode two of them up to Alices. I think just looking at the number of forum members who are in the Bay Area would provide a better sense of electric motorcycle uptake, even then you should keep in mind that not every e-Moto owner is going to sign up for this and other forums.
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I don’t know if I would use appearances at Alice’s as more than an anecdote. I live in Antioch and haven’t been to Alices in probably 20 years. It’s just too far for me to go when I have decent twisty roads closer to me to ride. I’ve probably averaged 1 new bike for every year I’ve been riding and I only rode two of them up to Alices. I think just looking at the number of forum members who are in the Bay Area would provide a better sense of electric motorcycle uptake, even then you should keep in mind that not every e-Moto owner is going to sign up for this and other forums.
Nice, you've got your own corner of amazing roads I need to get to someday. I've been through Morgan Territory Rd. and that's amazing!
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Nice, you've got your own corner of amazing roads I need to get to someday. I've been through Morgan Territory Rd. and that's amazing!
Let me know if you’re in the area on weekends. I’d be up for a quick ride. Personally I don’t like Morgan Territory when it drops to a single lane. I usually hit Marsh Creek Road from Clayton to Brentwood and back. Also, the right side of the Delta heading north (Hwy 160) has some nice corners but you do have to pay the toll over the bridge to get there.
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You say the big guys will go out of business, they want to sell 100k cars and the demand is not there.
I have to say that is not quite true.
Pretty much EVERY one of the big guys, GM coming up, Ford, Rivian. are way backlogged. They WANT to sell 100k but are only producing 20k a year, blaming supply chains bla bla for it.
It's not the lack of demand that is holding them back.
Id also say there is more demand that meets the eye, there are many people who are NOT willing to give a new company 1000 dollars to hold onto with the promise of 'if' we get down to making what YOU want in a year and a half, we 'might' give you a call and then you can configure your vehicle and get a price.
Oh but it's 100 percent refundable !!! Not if your ass is bankrupt it isn't !
I like what I see in the Rivian but am skeptical if they are going to be around in a few years. When they send out constant 'fluffer' e mails to the customers to get you 'excited' about their brand again, that's a problem. Oh hey LOOK ! wee added vegan perinium leather to the ash tray, if you rub it it turns into an overnight bag!! oh hey LOOK, the truck stooops down so your 450 pound fat ass can get in and out easier. Nobody GAF about that, what are you doing to address the 19 month backlog? What are you doing to address the battery issue? WHAT are you doing to address the range issues that have been brought up over and over again? What about that steering fault issue? THAT is the kind of thing I want to hear about.
Changing subjects - the scenery rides, man I can't wait until I feel comfortable enough to get on the roads like that. Right now until I feel more comfortable with the bike im sticking to a back road circuit I rode out thats about a 15 mile trip. Im in Jax, Fl and the people here on the roads are stupid. If you are not pretty seasoned with a bike and got your evasive skills down, getting on the interstate here or the main roads is a death sentence!
Aaron
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Why's Damon firing people?
Doubt that firing a marketing/social manager results in huge savings.
Are they running out of cash? Have there been any updates at all on production or test rides?
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I'm sorry to hear that Meygan is no longer with Damon. She was always very nice in all our interactions. I wish her well.
This environment of covid and economic down turn is about as bad for a new company as it could be.
There has been a few small advancements at Damon but they will release those when they see fit.
Some people signed up with a NDA and saw the "close to/finished" production look of the bikes and the accounts for reservation holders now lists instructions for finalizing your color and details selection so it can be noted for the VIN with the warning it can't be changed later.
At that time owners will have to decide if they will buy the bike out right or go with the subscription option.
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Oh hey LOOK ! wee added vegan perinium leather to the ash tray, if you rub it it turns into an overnight bag!! oh hey LOOK, the truck stooops down so your 450 pound fat ass can get in and out easier.
;D ;D ;D
Yes, the first time I heard about Damon, the focus was primarily on some 360 degree radar rider safety AI miracle thing, and I immediately knew something was up.
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The '360 degree miracle thing' is pretty much what every car other then an econobox comes with. Damon is just applying it to a motorcycle. I may be biased because my delivery date is mid-2023 - and I will let you know if that occurs..
Some of us have had discussions with Damon employees and feel comfortable with their progress. I suggest anyone who is interested should subscribe to Damon Lab to get current information. Forums like ElectricMotorcyleForum are great for spreading misinformation, but also serve the purpose of prodding the manufacturers. Using the Zero forum as an example, you get a lot of interesting technical information, but you would also think all of their bikes fail. I have two Zeros that work well and a dealer who supports them.
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But a nice thing about using a forum like this, there is some honesty here too.
Manu's who run their own forums, tend to delete ANYthing negative to their product, so if they have a turd sandwich they are trying to tell you is a slice of prime rib, you'll never see it. Yes forums can get spammy, or the one crybaby going on and on and on, but spam can be on the cheerleading side too, which is also just as disadvantageous to the end user.
Another problem is those forums that have sponsors. Oh can't bite the hand that feeds them now can they? Even if something is totally honest, but bad PR, boop, out it goes.
I will believe a somewhat neutral forum over a manufacturers forum any day when it comes to the straight dope. If someone is spewing shit here, then the manu should come and 'correct' it with the truth. If the spewer is just a troll, well that will quickly become evident and the adults will tend to ignore them then.
If I was selling a product, Id welcome chat in other forums, because other forums that have a decent rep, like this one, will give the impression that it's not just a fanboy echo chamber, or a trolls lair. Just My Opinion.
Aaron
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The '360 degree miracle thing' is pretty much what every car other then an econobox comes with. Damon is just applying it to a motorcycle. I may be biased because my delivery date is mid-2023 - and I will let you know if that occurs..
Some of us have had discussions with Damon employees and feel comfortable with their progress. I suggest anyone who is interested should subscribe to Damon Lab to get current information. Forums like ElectricMotorcyleForum are great for spreading misinformation, but also serve the purpose of prodding the manufacturers. Using the Zero forum as an example, you get a lot of interesting technical information, but you would also think all of their bikes fail. I have two Zeros that work well and a dealer who supports them.
Are you buying outright or doing their so called lease. A couple of us have tried to state their lease is a baloon loan. That some entity will buy back in 3 years time, if such entity still does that.
How about the battery cells, how many of them and how can the total weight be so low with the 1000 to 1200 or so 2170 cells? Comfortable?
Do you expect a homolgomated bike that the serial number means something or a less than 200 made loophole vehicle?
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The bikes will be homologated. The people with deposits will have VINs assigned to their bikes when each one is in line to be be built. We will also choose paint schemes, graphics and accessories at this time. I will be paying cash. I haven't had a vehicle loan in forty years and I don't plan to start now.
As far as the batteries - good question. I make no claim to expertise on battery chemistry or design.
Is it a gamble? So far I am only $100 into this. I've lost way more on other go-fund-me products!
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But a nice thing about using a forum like this, there is some honesty here too.
Manu's who run their own forums, tend to delete ANYthing negative to their product, so if they have a turd sandwich they are trying to tell you is a slice of prime rib, you'll never see it. Yes forums can get spammy, or the one crybaby going on and on and on, but spam can be on the cheerleading side too, which is also just as disadvantageous to the end user.
Another problem is those forums that have sponsors. Oh can't bite the hand that feeds them now can they? Even if something is totally honest, but bad PR, boop, out it goes.
I will believe a somewhat neutral forum over a manufacturers forum any day when it comes to the straight dope. If someone is spewing shit here, then the manu should come and 'correct' it with the truth. If the spewer is just a troll, well that will quickly become evident and the adults will tend to ignore them then.
If I was selling a product, Id welcome chat in other forums, because other forums that have a decent rep, like this one, will give the impression that it's not just a fanboy echo chamber, or a trolls lair. Just My Opinion.
Aaron
I too believe a neutral site is the best option. The Damon Lab site doesn't seem to be deleting negative comments. There have been some very pointed postings about their delayed deliveries, as well as technical issues. I posted a comment on Damon Lab right after my earlier one here that suggested they should have a presence on this forum. Damon has active postings on LinkedIn almost every day, albeit more consumer polls than technical issues.
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If you really want to keep on the cutting edge, subscribe to Jay's instagram so you can see his constant lavish vacations to first class resorts around the world and front-row ticket seats to sporting events and also where he ships entire containers of gas bikes to Europe so he can ride in the mountains the way he wants.
he's very hard at work
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Dom (the CTO and co-founder) left, they laid off nearly a dozen employees, and Jay has gone radio silent.
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It is a tough world out there. Especially, when you over-promise unique features, specifications and delivery dates. :(
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Deliveries?
We don't need no steenkin Deliveries !! >:(
Aaron