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Makes And Models => Zero Motorcycles Forum | 2013+ => Topic started by: Hero on my Zero on April 21, 2020, 02:16:50 AM

Title: Downloading my bike's logs ..... and counting
Post by: Hero on my Zero on April 21, 2020, 02:16:50 AM

Bike: 2015 SR bought in 2018 with 4.000 km, now 11.000 km

Needed to review my bike's logs and so I connected over Bluetooth, activated the app and started the process.

And OMG, it takes its time to get to the 100%....

Did you say 100%? Yes I did, but ehhhhh, it is now at 115%..... Huh?! Ehhh, mmmm, does it need to go to 200% because it is 2 log files? Maybe, lets just wait (and wait, and wait, and wait), oh 195%, almost done then!

(https://www.electricmotorcycleforum.com/boards/index.php?action=dlattach;topic=10090.0;attach=12200;image)


200%, yeah! Ehhh huh? 201%, 202%, 203% ...?


(https://www.electricmotorcycleforum.com/boards/index.php?action=dlattach;topic=10090.0;attach=12204;image)

Title: Re: Downloading my bike's logs ..... and counting
Post by: TheRan on April 21, 2020, 02:51:53 AM

Same thing happens with me, just one of the many bugs and problems with the app. Pretty sure it eventually lit up the share button but it was usually more like 130% done, I may have had to press the back button to get a popup message or something like that. Even if the button doesn't light the logs should still be saved to your phone once they're downloaded.

Title: Re: Downloading my bike's logs ..... and counting
Post by: KuRi on April 21, 2020, 01:58:00 PM

That does not happen on my 2020 dsr, and I have downloaded the logs 7-8 times... :D

Title: Re: Downloading my bike's logs ..... and counting
Post by: TNCreator on April 21, 2020, 02:30:11 PM

I had this problem when trying to keep the phone awoken during this process.

I retried without doing anything, just checking 5 minutes later and the progression was at 100% with the "send" button available.

the % only counts seconds, it does not seem to be any actual progression

Title: Re: Downloading my bike's logs ..... and counting
Post by: Hero on my Zero on April 21, 2020, 04:03:03 PM

I limited the download to the BMS log only and that worked perfectly fine.

I also always try to keep the phone alive, I will try without doing that as well.

Title: Re: Downloading my bike's logs ..... and counting
Post by: BrianTRice@gmail.com on April 22, 2020, 06:46:35 AM

The SDS platform logs are extracted through the MBB, so the BMS logs have to transfer over the internal CAN network to the MBB before being uploaded over Bluetooth. That's why MBB logs are relatively fast to access and BMS logs seem to take forever. Particularly if you have two BMS units like a Power Tank or a two-brick FX.

Title: Re: Downloading my bike's logs ..... and counting
Post by: Hero on my Zero on May 01, 2020, 07:16:41 PM

Quote from: Hero on my Zero on April 21, 2020, 04:03:03 PM

I also always try to keep the phone alive, I will try without doing that as well.

Tried this, same problem, it just goes on forever, again this time way above 100%