My 2017 SR with 8k miles has lost at least 10% of its range, irrespective of temperature. I've been keeping notes and hoping that maybe this summer it will restore, but I think I'll have to use the warranty.
What size battery in your SR? The smaller batteries are more likely to crap out sooner than the larger batteries.
Zero says the life expectancy of the 6.5 KHW battery is 165K miles. But my DS ZF 6.5 has less than 10K miles.
Zero says the life expectancy in the same bike but with a 13 KWH battery is 331K miles.
Zero says the life expectancy in the same bike but with 16.3 KWH of battery is 414,000 miles.
IOW, if the battery is twice the size with the same loads, it will last twice as long, not only on a charge, but also on how long it takes the battery to reach less than 80% of it's KWH capacity.
I would think Zero would change their warranties based on battery size, but they don't, as they expect even their smallest batteries to last five years as not many put on 165 K miles on a small Zero 6.6 in five years.
FWIW, my Zero SR has as much range as it ever did. but it has the 16.3 KWH worth of batteries. Also takes forever to charge, as it should.
-Don- Reno, NV