Topic: Twice in one ride, DS shut off and restarted? (Read 635 times)

motorrad36 · « **on:** January 07, 2020, 10:53:16 PM »

2016 DS, had battery replaced under warranty about a year ago. This morning I went to leave for work, got a couple hundred yards from my house when the bike shut off on me. I had just moved my hand to twist the accelerator when i noticed all the lights along the bottom row of indicators flashing as if I had just turned the bike on. Took two light twists before any movement came back. Decided to ride the rest of the way to work anyway. Got to the parking lot, and as I was turning the bike around to park, it seems like the same thing happened. Below are logs from this ride. Log # 08213 says BMS reset.

MBB logs

08129 0 DEBUG: Reset: Power-On, External
08130 0 Power On Key Switch
08131 0 Key On
08132 0 DEBUG: Module scheme changed from None mode to Stopped mode
08133 0 Module 00 vmod: 0V, batt curr: 0A
08134 0 Module 01 vmod: 0V, batt curr: 0A
08135 0 DEBUG: Module scheme changed from Stopped mode to Running mode
08136 0 Module 00 CAN Link Up
08137 0 Module 00 serial: 19tb0755, vmod: 100.653V
08138 01/07/2020 07:47:15 Sevcon Turned On
08139 01/07/2020 07:47:15 WARNING: Max allowed voltage difference is 500mV
08140 01/07/2020 07:47:16 Sevcon CAN Link Up
08141 01/07/2020 07:47:17 DEBUG: Sevcon Contactor Drive ON.
08142 01/07/2020 07:47:17 Module 00 vmod: 100.673 maxsys: 100.673 minsys: 100.673 diff: 0.000 vcap: 89 prechg: 88%
08143 01/07/2020 07:47:17 0x02 0x0c 0x05 0xb2 0x30 0xfd

08144 01/07/2020 07:47:17 DEBUG: Module 00 Contactor is now Closed
08145 01/07/2020 07:47:17 INFO: Enabling External Chg 0 Charger 2
08146 01/07/2020 07:47:17 INFO: Enabling External Chg 1 Charger 3
08147 01/07/2020 07:47:23 Riding PackTemp: h 12C, l 11C, PackSOC: 37%, Vpack: 99.38V, MotAmps: 138, BattAmps: 37, Mods: 01, MotTemp: 20C, CtrlTemp: 8C, AmbTemp: 11C, MotRPM: 780, Odo:20123km
08148 01/07/2020 07:47:23 Batt Dischg Cur Limited 535 A (77%), MinCell: 3546mV, MaxPackTemp: 12C
08149 01/07/2020 07:48:24 Riding PackTemp: h 12C, l 11C, PackSOC: 38%, Vpack:101.337V, MotAmps: -59, BattAmps: -32, Mods: 01, MotTemp: 23C, CtrlTemp: 10C, AmbTemp: 10C, MotRPM:2074, Odo:20123km
08150 01/07/2020 07:48:24 Batt Dischg Cur Limited 529 A (76%), MinCell: 3521mV, MaxPackTemp: 12C
08151 01/07/2020 07:49:22 Power Off Key Switch
08152 01/07/2020 07:49:22 Sevcon Turned Off
08153 01/07/2020 07:49:22 Module 00 vmod: 100.175V, batt curr: 4A
08154 01/07/2020 07:49:22 Module 01 vmod: 0V, batt curr: 0A
08155 01/07/2020 07:49:22 INFO: Disabling External Chg 0 Charger 2
08156 01/07/2020 07:49:22 INFO: Disabling External Chg 1 Charger 3
08157 01/07/2020 07:49:22 CPU Soft Reset: Power Down Interrupted by Key On
08158 0 DEBUG: Reset: Software
08159 0 BMS Reset Software
08160 0 Key On
08161 0 DEBUG: Module scheme changed from None mode to Stopped mode
08162 0 Module 00 vmod: 0V, batt curr: 0A
08163 0 Module 01 vmod: 0V, batt curr: 0A
08164 0 DEBUG: Module 00 Contactor is now Closed
08165 0 DEBUG: Module scheme changed from Stopped mode to Running mode
08166 0 DEBUG: Module 00 Contactor is now Open
08167 0 Module 00 CAN Link Up
08168 0 Module 00 serial: 19tb0755, vmod: 100.325V
08169 01/07/2020 07:49:25 Sevcon Turned On
08170 01/07/2020 07:49:25 WARNING: Max allowed voltage difference is 500mV
08171 01/07/2020 07:49:26 Sevcon CAN Link Up
08172 01/07/2020 07:49:27 DEBUG: Sevcon Contactor Drive ON.
08173 01/07/2020 07:49:27 Module 00 vmod: 100.33 maxsys: 100.33 minsys: 100.33 diff: 0.000 vcap: 92 prechg: 91%
08174 01/07/2020 07:49:27 DEBUG: Module 00 Contactor is now Closed
08175 01/07/2020 07:49:27 INFO: Enabling External Chg 0 Charger 2
08176 01/07/2020 07:49:27 INFO: Enabling External Chg 1 Charger 3
08177 01/07/2020 07:49:34 Riding PackTemp: h 12C, l 11C, PackSOC: 38%, Vpack:100.358V, MotAmps: 0, BattAmps: 1, Mods: 01, MotTemp: 24C, CtrlTemp: 10C, AmbTemp: 9C, MotRPM: 0, Odo:20124km
........
08202 01/07/2020 08:01:34 Batt Dischg Cur Limited 428 A (62%), MinCell: 3428mV, MaxPackTemp: 13C
08203 01/07/2020 08:02:34 Riding PackTemp: h 13C, l 12C, PackSOC: 33%, Vpack: 98.639V, MotAmps: 50, BattAmps: 9, Mods: 01, MotTemp: 33C, CtrlTemp: 15C, AmbTemp: 7C, MotRPM: 625, Odo:20134km
08204 01/07/2020 08:02:34 Batt Dischg Cur Limited 442 A (64%), MinCell: 3523mV, MaxPackTemp: 13C
08205 01/07/2020 08:02:59 Power Off Key Switch
08206 01/07/2020 08:02:59 Sevcon Turned Off
08207 01/07/2020 08:02:59 Module 00 vmod: 99V, batt curr: 0A
08208 01/07/2020 08:02:59 Module 01 vmod: 0V, batt curr: 0A
08209 01/07/2020 08:02:59 INFO: Disabling External Chg 0 Charger 2
08210 01/07/2020 08:02:59 INFO: Disabling External Chg 1 Charger 3
08211 01/07/2020 08:02:59 CPU Soft Reset: Power Down Interrupted by Key On
08212 0 DEBUG: Reset: Software
08213 0 BMS Reset Software
08214 0 Key On
08215 0 DEBUG: Module scheme changed from None mode to Stopped mode
08216 0 Module 00 vmod: 0V, batt curr: 0A
08217 0 Module 01 vmod: 0V, batt curr: 0A
08218 0 DEBUG: Module scheme changed from Stopped mode to Running mode
08219 0 Module 00 CAN Link Up
08220 1 Module 00 serial: 19tb0755, vmod: 99.023V
08221 01/07/2020 08:03:02 Sevcon Turned On
08222 01/07/2020 08:03:02 WARNING: Max allowed voltage difference is 500mV
08223 01/07/2020 08:03:03 CAN1 BIT0 error. count=1
08224 01/07/2020 08:03:03 Sevcon CAN Link Up
08225 01/07/2020 08:03:04 DEBUG: Sevcon Contactor Drive ON.
08226 01/07/2020 08:03:04 Module 00 vmod: 99.011 maxsys: 99.011 minsys: 99.011 diff: 0.000 vcap: 91.062 prechg: 91%
08227 01/07/2020 08:03:04 DEBUG: Module 00 Contactor is now Closed
08228 01/07/2020 08:03:04 INFO: Enabling External Chg 0 Charger 2
08229 01/07/2020 08:03:04 INFO: Enabling External Chg 1 Charger 3
08230 01/07/2020 08:03:11 Riding PackTemp: h 13C, l 12C, PackSOC: 33%, Vpack: 99.065V, MotAmps: 0, BattAmps: 1, Mods: 01, MotTemp: 33C, CtrlTemp: 14C, AmbTemp: 7C, MotRPM: 3, Odo:20134km
08231 01/07/2020 08:03:11 Batt Dischg Cur Limited 450 A (65%), MinCell: 3534mV, MaxPackTemp: 13C
08232 01/07/2020 08:03:18 DEBUG: Module scheme changed from Running mode to Stopped mode
08233 01/07/2020 08:03:18 DEBUG: Module mode Change Does Not Require Disconnect
08234 01/07/2020 08:04:11 Disarmed PackTemp: h 13C, l 12C, PackSOC: 33%, Vpack: 99.253V, MotAmps: 0, BattAmps: 1, Mods: 01, MotTemp: 36C, CtrlTemp: 13C, AmbTemp: 7C, MotRPM: 0, Odo:20134km
08235 01/07/2020 08:04:11 Batt Dischg Cur Limited 464 A (67%), MinCell: 3540mV, MaxPackTemp: 13C
08236 01/07/2020 08:05:11 Disarmed PackTemp: h 13C, l 12C, PackSOC: 33%, Vpack: 99.34V, MotAmps: 0, BattAmps: 1, Mods: 01, MotTemp: 34C, CtrlTemp: 13C, AmbTemp: 7C, MotRPM: 0, Odo:20134km
08237 01/07/2020 08:05:11 Batt Dischg Cur Limited 470 A (68%), MinCell: 3544mV, MaxPackTemp: 13C
08238 01/07/2020 08:05:49 Power Off Key Switch
08239 01/07/2020 08:05:49 Sevcon Turned Off
08240 01/07/2020 08:05:49 Module 00 vmod: 99.379V, batt curr: 1A
08241 01/07/2020 08:05:49 Module 01 vmod: 0V, batt curr: 0A
08242 01/07/2020 08:05:49 INFO: Disabling External Chg 0 Charger 2
08243 01/07/2020 08:05:49 INFO: Disabling External Chg 1 Charger 3
08244 0 DEBUG: Reset: Power-On, External
08245 0 Power On Key Switch
08246 0 Key On
08247 0 DEBUG: Module scheme changed from None mode to Stopped mode
08248 0 Module 00 vmod: 0V, batt curr: 0A
08249 0 Module 01 vmod: 0V, batt curr: 0A
08250 0 DEBUG: Module scheme changed from Stopped mode to Running mode
08251 0 DEBUG: Module scheme changed from Running mode to Stopped mode
08252 0 Module 00 CAN Link Up
08253 1 Module 00 serial: 19tb0755, vmod: 99.385V
08254 01/07/2020 08:05:56 Sevcon Turned On
08255 01/07/2020 08:05:56 WARNING: Max allowed voltage difference is 500mV
08256 01/07/2020 08:05:57 Sevcon CAN Link Up
08257 01/07/2020 08:05:57 DEBUG: Sevcon Contactor Drive ON.
08258 01/07/2020 08:05:57 Module 00 vmod: 99.425 maxsys: 99.425 minsys: 99.425 diff: 0.000 vcap: 88.812 prechg: 89%
08259 01/07/2020 08:05:57 DEBUG: Module 00 Contactor is now Closed
08260 01/07/2020 08:05:57 INFO: Enabling External Chg 0 Charger 2
08261 01/07/2020 08:05:57 INFO: Enabling External Chg 1 Charger 3

BMS logs

08112 01/07/2020 07:47:13 System Turned On
08113 01/07/2020 07:47:13 Rev:34,Build:2018-08-24_095615 506 banka
08114 01/07/2020 07:47:13 Pack:2019_monolith,Numbricks:4
08115 01/07/2020 07:47:13 DEBUG: Entered Running State
08116 01/07/2020 07:47:13 DEBUG: CAN NOT Receiving Syncs
08117 01/07/2020 07:47:14 DEBUG: CAN Link Is Up
08118 01/07/2020 07:47:14 Discharge level 077 AH, SOC: 37%, I:000A, L:3589, l:3624, H:3597, B:008, PT:012C, BT:017C, PV:100649, M:Bike On
08119 01/07/2020 07:47:14 SOC:77178,121765,77895,114800,33,45,37,25
08120 01/07/2020 07:47:15 Discharge cutback 78%
08121 01/07/2020 07:47:15 668A
08122 01/07/2020 07:47:16 DEBUG: CAN Receiving Syncs
08123 01/07/2020 07:47:17 Contactor drive turned on Pack V: 100647mV, Switched V: 88891mV, Duty Cycle: 39%
08124 01/07/2020 07:47:17 Contactor was Closed Pack V: 100647mV, Switched V: 88891mV, Prechg Pct: 88%, Dischg Cur: 721mA
08125 01/07/2020 07:48:14 Discharge level 078 AH, SOC: 38%, I:063A, L:3509, l:3594, H:3517, B:008, PT:012C, BT:016C, PV:98375, M:Bike On
08126 01/07/2020 07:48:14 SOC:76631,122313,78027,114800,33,40,38,62
08127 01/07/2020 07:48:15 Discharge cutback 77%
08128 01/07/2020 07:48:15 661A
08129 01/07/2020 07:49:14 Discharge level 078 AH, SOC: 38%, I:006A, L:3569, l:3605, H:3576, B:007, PT:012C, BT:016C, PV:100059, M:Bike On
08130 01/07/2020 07:49:14 SOC:76647,123097,78368,114800,32,42,38,26
08131 01/07/2020 07:49:15 Discharge cutback 75%
08132 01/07/2020 07:49:15 644A
08133 01/07/2020 07:49:23 System Turned Off
08134 01/07/2020 07:49:23 DEBUG: CAN Link Is Down
08135 01/07/2020 07:49:24 System Turned On
08136 01/07/2020 07:49:24 Rev:34,Build:2018-08-24_095615 506 banka
08137 01/07/2020 07:49:24 Pack:2019_monolith,Numbricks:4
08138 01/07/2020 07:49:24 Contactor was Opened Pack V: 100355mV, Switched V: 100352mV, Prechg Pct: 100%, Dischg Cur: 4294966756mA
08139 01/07/2020 07:49:24 DEBUG: CAN Link Is Up
08140 01/07/2020 07:49:27 Contactor drive turned on Pack V: 100334mV, Switched V: 92041mV, Duty Cycle: 40%
08141 01/07/2020 07:49:27 Contactor was Closed Pack V: 100334mV, Switched V: 92041mV, Prechg Pct: 92%, Dischg Cur: 4294967116mA
08142 01/07/2020 07:50:14 Discharge level 078 AH, SOC: 38%, I:089A, L:3451, l:3584, H:3464, B:013, PT:012C, BT:016C, PV:96844, M:Bike On
08143 01/07/2020 07:50:14 SOC:76877,123474,78765,114800,32,37,38,96
08144 01/07/2020 07:50:15 Discharge cutback 75%
08145 01/07/2020 07:50:15 644A
08146 01/07/2020 07:51:14 Discharge level 079 AH, SOC: 38%, I:096A, L:3431, l:3574, H:3446, B:015, PT:012C, BT:016C, PV:96340, M:Bike On
08147 01/07/2020 07:51:14 SOC:77378,123664,79535,114800,31,35,38,104
08148 01/07/2020 07:51:15 Discharge cutback 71%
08149 01/07/2020 07:51:15 611A
08150 01/07/2020 07:52:14 Discharge level 079 AH, SOC: 38%, I:000A, L:3556, l:3598, H:3562, B:006, PT:012C, BT:016C, PV:99696, M:Bike On
08151 01/07/2020 07:52:15 SOC:77209,123172,79927,114800,31,40,38,30
08152 01/07/2020 07:52:15 Discharge cutback 69%
08153 01/07/2020 07:52:15 594A
........
08190 01/07/2020 08:02:15 Discharge level 085 AH, SOC: 33%, I:020A, L:3500, l:3563, H:3508, B:008, PT:013C, BT:016C, PV:98154, M:Bike On
08191 01/07/2020 08:02:15 SOC:81036,120040,85203,114800,26,32,33,47
08192 01/07/2020 08:02:15 Discharge cutback 64%
08193 01/07/2020 08:02:15 546A
08194 01/07/2020 08:02:59 Contactor was Opened Pack V: 99003mV, Switched V: 99012mV, Prechg Pct: 100%, Dischg Cur: 4294967026mA
08195 01/07/2020 08:03:00 System Turned Off
08196 01/07/2020 08:03:00 DEBUG: CAN Link Is Down
08197 01/07/2020 08:03:01 DEBUG: Entered Idle State
08198 01/07/2020 08:03:01 System Turned On
08199 01/07/2020 08:03:01 Rev:34,Build:2018-08-24_095615 506 banka
08200 01/07/2020 08:03:01 Pack:2019_monolith,Numbricks:4
08201 01/07/2020 08:03:01 DEBUG: Entered Running State
08202 01/07/2020 08:03:01 DEBUG: CAN NOT Receiving Syncs
08203 01/07/2020 08:03:01 DEBUG: CAN Link Is Up
08204 01/07/2020 08:03:02 DEBUG: CAN Receiving Syncs
08205 01/07/2020 08:03:04 Contactor drive turned on Pack V: 99031mV, Switched V: 91136mV, Duty Cycle: 40%
08206 01/07/2020 08:03:04 Contactor was Closed Pack V: 99031mV, Switched V: 91136mV, Prechg Pct: 92%, Dischg Cur: 4294966756mA
08207 01/07/2020 08:03:15 Discharge level 085 AH, SOC: 33%, I:005A, L:3530, l:3564, H:3536, B:006, PT:013C, BT:016C, PV:98947, M:Bike On
08208 01/07/2020 08:03:15 SOC:81041,119980,85321,114800,26,33,33,26
08209 01/07/2020 08:03:15 Discharge cutback 66%
08210 01/07/2020 08:03:15 567A
08211 01/07/2020 08:04:15 Discharge level 085 AH, SOC: 33%, I:001A, L:3541, l:3563, H:3547, B:006, PT:013C, BT:016C, PV:99263, M:Bike On
08212 01/07/2020 08:04:15 SOC:81062,120097,85344,114800,26,32,33,16
08213 01/07/2020 08:04:15 Discharge cutback 67%
08214 01/07/2020 08:04:15 580A
08215 01/07/2020 08:05:15 Discharge level 085 AH, SOC: 33%, I:001A, L:3544, l:3560, H:3550, B:006, PT:013C, BT:016C, PV:99346, M:Bike On
08216 01/07/2020 08:05:15 SOC:81083,119981,85366,114800,26,32,33,12
08217 01/07/2020 08:05:15 Discharge cutback 68%
08218 01/07/2020 08:05:15 587A
08219 01/07/2020 08:05:49 Contactor was Opened Pack V: 99377mV, Switched V: 99367mV, Prechg Pct: 100%, Dischg Cur: 1351mA
08220 01/07/2020 08:05:49 System Turned Off
08221 01/07/2020 08:05:50 DEBUG: CAN Link Is Down
08222 01/07/2020 08:05:50 DEBUG: Entered Idle State
08223 01/07/2020 08:05:54 System Turned On
08224 01/07/2020 08:05:54 Rev:34,Build:2018-08-24_095615 506 banka
08225 01/07/2020 08:05:54 Pack:2019_monolith,Numbricks:4
08226 01/07/2020 08:05:54 DEBUG: Entered Running State
08227 01/07/2020 08:05:54 DEBUG: CAN NOT Receiving Syncs
08228 01/07/2020 08:05:55 DEBUG: CAN Link Is Up
08229 01/07/2020 08:05:57 DEBUG: CAN Receiving Syncs
08230 01/07/2020 08:05:57 Contactor drive turned on Pack V: 99379mV, Switched V: 88930mV, Duty Cycle: 40%
08231 01/07/2020 08:05:57 Contactor was Closed Pack V: 99379mV, Switched V: 88930mV, Prechg Pct: 89%, Dischg Cur: 991mA
08232 01/07/2020 08:06:15 Discharge level 085 AH, SOC: 33%, I:001A, L:3546, l:3559, H:3552, B:006, PT:013C, BT:016C, PV:99390, M:Bike On
08233 01/07/2020 08:06:15 SOC:81106,119851,85386,114800,26,32,33,10
08234 01/07/2020 08:06:15 Discharge cutback 69%
08235 01/07/2020 08:06:15 590A
08236 01/07/2020 08:07:15 Discharge level 085 AH, SOC: 33%, I:001A, L:3548, l:3559, H:3553, B:005, PT:013C, BT:016C, PV:99429, M:Bike On
08237 01/07/2020 08:07:15 SOC:81127,119646,85407,114800,26,31,33,8
08238 01/07/2020 08:07:15 Discharge cutback 69%
08239 01/07/2020 08:07:15 594A

motorrad36 · « **Reply #1 on:** January 08, 2020, 12:31:45 AM »

Also, looked at error codes while standing the bike up and kickstand up:

25 Contactor Open Warning
44 The kill switch safeguard is active (did not have switch set to run)
48 The Sevcon controller startup failed and the resulting safeguard is active.
49 The contactor is open because of some safeguard (like 25 but not a normal indication).
44 The kill switch safeguard is active (did not have switch set to run)

Auriga · « **Reply #2 on:** January 08, 2020, 01:54:08 AM »

It looks to me like your ignition or the cable to the ignition is going out. You can see the in the log where it says Power off Key Switch and Power off Key Switch.

Unless you did that.

motorrad36 · « **Reply #3 on:** January 08, 2020, 02:24:16 AM »

I did notice that. I was in the middle of riding both instances, so i dont think it was from me. Anyone ever have an instance of the cables that hover above the keys move/touch the keys when turning? who knows. I will contact the dealer about this though, thanks!

Hero on my Zero · « **Reply #4 on:** January 21, 2020, 03:18:50 PM »

Do you already know what the problem was?

motorrad36 · « **Reply #5 on:** January 21, 2020, 10:48:20 PM »

Quote from: Hero on my Zero on January 21, 2020, 03:18:50 PM

Do you already know what the problem was?

Not officially. It has not occurred again since. I dont want to be without my bike for multiple days while a dealer tries to track down a problem, so until it happens again or my bike is bricked due to an ignition cable issue, i'm just gonna ride the heck out of it.

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Author Topic: Twice in one ride, DS shut off and restarted? (Read 635 times)

motorrad36

Twice in one ride, DS shut off and restarted?

motorrad36

Re: Twice in one ride, DS shut off and restarted?

Auriga

Re: Twice in one ride, DS shut off and restarted?

motorrad36

Re: Twice in one ride, DS shut off and restarted?

Hero on my Zero

Re: Twice in one ride, DS shut off and restarted?

motorrad36

Re: Twice in one ride, DS shut off and restarted?