I live in North Carolina and over the past few months I noticed that many of the Greenlots DCFC systems were being turned off and being removed from Plugshare. Several of these are in areas where there are no other DCFC options. So last night I was on Plugshare and noticed the icon for the Wadesboro DCFC was back on the web site and here is the message that was posted:
Brightfield-operated Signet fast chargers across NC are currently not operational. These older stations' communication systems run on 3G, which is phasing out nationally. Greenlots, the stations' network service provider, has decided to disable communications at all Signet chargers instead of upgrading the stations to 4G. As a result, Brightfield cannot communicate with, process payments at or operate the stations. WE ARE WORKING ON A SOLUTION. Brightfield is partnering with QwikCharge out of Atlanta, GA, to take over the operation and maintenance of the Signet chargers. QwikCharge is a premier EV charger service and maintenance company. They will upgrade the stations and provide the long-term service required. We expect to finalize our transaction with QuickCharge in January and have these stations back up and running by February. We at Brightfield are EV drivers too. We know the importance of these chargers and are frustrated by this situation. We apologize for the inconvenience.
I noticed there are several Greenlots systems in Richmond, VA that have been turned off and removed from Plugshare so this explains what is going on with those. I am sure there are Greenlots DCFC in other areas that are effected by this decision not to upgrade and simply turn off the DCFC system. On one hand you have to wonder why an EV charging company would simply turn off DCFC systems instead of upgrading the communication system in them. But Greenlots is owned by Shell and perhaps Shell thinks that fewer EV charging options is better for their core business.