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[Bill822]

The video is actually an ad. It is posted on Eurocyles's YouTube channel -

[Jarrett]

They might want to take that ad down

[NEW2elec]

Maybe it was in Pike's Peak mode since they require a sound warning for EVs.   

[Auriga]

I'm betting there was an issue with the horn and its since been fixed.  That way you're both right. Solving some teething problems as they occur. The SRF uses a completely different powertrain and cypher III os, until dealers get some hands on time, they'll have to lean on Zero. None of the other dmo riders reported horn issues, so it hardly seems systemic.

[DonTom]

I'm betting there was an issue with the horn and its since been fixed.  That way you're both right. Solving some teething problems as they occur. The SRF uses a completely different powertrain and cypher III os, until dealers get some hands on time, they'll have to lean on Zero. None of the other dmo riders reported horn issues, so it hardly seems systemic.

I will be surprised of they even looked at it yet, but when I am back in Reno in less than a week from now, I will check with them.

But I agree that it is not systemic. I had no strange issues when I played around with the SR/F at Elk Grove Power Sports. Besides, I expect there to be some bugs in any new model that has countless changes from all other previous models made, regardless of make. And that includes ICE as well as electric vehicles.

The safe way is to wait around three years after a new model is made before buying, or else expect to have some warranty issues, recalls,  TSB's  and etc.

IMO, the only real reliable test is when there are a few thousand on the road for a few years.

-Don-   Auburn, CA

[Bill822]

I am concerned that there is a lot of incorrect information on this forum thread.
We just called EuroCycle Reno.  They told us there is nothing wrong with their Zero SR/F.

...

BTW, Shadow (moderator of this forum) was there with me as we were trying to figure it out. There are several witnesses to the facts I am claiming here, including two salesmen.  I doubt the bike could be so user unfriendly that none of us could figure out to honk the horn or turn off the heated grips and a few other issues such as  with the menu that would not change from the main screen.

...

I know from experience that often salespeople claim things that are not always true, but often unintentional. But the issue at Eurocycles in Reno had several witnesses.

-Don-  Auburn, CA

Curious.
And I did email Jeff Jolin at 8:00AM (California time). No reply.

I also am growing "concerned that there is a lot of incorrect information..."

I did hear back from Jeff. I'm in group B, July. I had missed their email. It went to an old address. Not sure If I gave it to them or my dealer did. Either way we're on track now.

[gstrub]

I’m picking up my SRF on Saturday! Will keep everyone posted:)

[GaryArt1]

I’m picking up my SRF on Saturday! Will keep everyone posted:)

Congrats. Good for you!  I know it got a little shakey for you for a while with the order but I am glad to see it worked out.  Enjoy and report how it is for us still waiting. 

[Jarrett]

I’m picking up my SRF on Saturday! Will keep everyone posted:)

Sounds like you might be the first owner on the forum.  Please take it out for a long ride and give us your thoughts.

I'm especially interested to hear what real world range is per full charge.

[BigPoppa]

I’m picking up my SRF on Saturday! Will keep everyone posted:)

Congratulations! I am admittedly very jealous! 

[TireFryer426]

Is this still considered a dealer demo, or actually a pre-order allocation?
I know you said at one point the dealer was selling you their demo.

I’m picking up my SRF on Saturday! Will keep everyone posted:)

[gstrub]

It’s their demo I am pretty sure. I spoke to Jeff at Zero and he told me that was the case. I didn’t have an allocation, but I ordered on 3/6. I’m not sure how it ended up being a demo instead of a pre-sale...it was the dealer’s choice apparently and since I am getting it earlier than expected (sort of) I don’t mind:)

[Naked]

Any update on the tank lid gap? I sincerely hope that it is just a pre-production issue that will be resolved on the final product. That extreme of a "panel gap" is unacceptable  on a budget bike, let alone one that cost $20k!

[DonTom]

I'm betting there was an issue with the horn and its since been fixed.

You lose the bet! 

I just came back from Euro-Cycles here in Reno.  The same SR/F   is now on the showroom floor, so at first, I assumed it was fixed. But that's not the case at all. It still has the exact same problem.  The bike was simply moved from the shop area  to the store front. The horn still blows continuously a few seconds after the key is first turned on but if turned on for a 2nd time within a few seconds, then no horn at all, not even when the horn button is pressed.  And both of these things were checked by me TODAY (around two hours ago)  in the shop, with TW (A sales  guy who I  know there).

And here is the big news about that shop:

Every mechanic (and I mean every one of them) QUIT at or very near the same time!!! They now have NO mechanics at all, their service department is closed. And I don't mean because it's Saturday, it's closed every day until they find new mechanics. So now they have nobody there to work on Zeros or any other brand. I was told this by TW today, but I also heard it a few days ago from a buddy and today, I confirmed it's true.

I have no idea why they all quit at the same time. I don't think I can get an honest answer for why this happened, and so I can only guess.  But I did ask and they said it was all for "personal reasons" whatever that could mean. I didn't push it from there.

A real bummer!!!    I would like this (rather large) shop to survive.  But for now, they cannot service anything at all.
Looks like it will be a while before I get my Zero firmware updates done here in Reno.

-Don-   Reno, NV

[Richard230]

I'm betting there was an issue with the horn and its since been fixed.

You lose the bet! 

I just came back from Euro-Cycles here in Reno.  The same SR/F   is now on the showroom floor, so at first, I assumed it was fixed. But that's not the case at all. It still has the exact same problem.  The bike was simply moved from the shop area  to the store front. The horn still blows continuously a few seconds after the key is first turned on but if turned on for a 2nd time within a few seconds, then no horn at all, not even when the horn button is pressed.  And both of these things were checked by me TODAY (around two hours ago)  in the shop, with TW (A sales  guy who I  know there).

And here is the big news about that shop:

Every mechanic (and I mean every one of them) QUIT at or very near the same time!!! They now have NO mechanics at all, their service department is closed. And I don't mean because it's Saturday, it's closed every day until they find new mechanics. So now they have nobody there to work on Zeros or any other brand. I was told this by TW today, but I also heard it a few days ago from a buddy and today, I confirmed it's true.

I have no idea why they all quit at the same time. I don't think I can get an honest answer for why this happened, and so I can only guess.  But I did ask and they said it was all for "personal reasons" whatever that could mean. I didn't push it from there.

A real bummer!!!    I would like this (rather large) shop to survive.  But for now, they cannot service anything at all.
Looks like it will be a while before I get my Zero firmware updates done here in Reno.

-Don-   Reno, NV

Years ago Marin BMW went through the same issue - and closed shortly afterward.  In that case I heard that it had to do with the owner's cash flow. He just bit off more than he could chew (and he also may have had some personal fiance problems). When BMW motorcycle sales took a dip, he then took on the Vectrix electric scooter franchise. After that it was all downhill from there.     In a strange coincidence, the company that my daughter worked for leased the empty building and she worked out of the old showroom area until the company was bought out by a bigger fish. She now works remotely from home for the same firm as their complaint department.