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[Jarrett]

So I started this post with the promise to myself I will be patient waiting for my SR/F and not complain.

I'm seeing some movement on the FB ZMOG.  A couple delivered by Hollywood Electrics, someone complaining they can't get theirs into Rain Mode, DonTom (I think) said one was available to sell at his local dealer.  Seems like they starting to trickle out.  Maybe the dam is about to burst and soon everyone will be basking in the glory of their SRF's

[NEW2elec]

Possible shipping logistics considerations as well.  Cheaper to ship 4 of them to the north east than one at a time.  Before, a new model year would hit the dealers in December or January and people had to wait to thaw out to ride.  This summer release makes people feel time is slipping by.

[GaryArt1]

Possible shipping logistics considerations as well.  Cheaper to ship 4 of them to the north east than one at a time.  Before, a new model year would hit the dealers in December or January and people had to wait to thaw out to ride.  This summer release makes people feel time is slipping by.

I guess that is part of the problem.  If is was during the winter, it would be nice to get the new bike but it would just be sitting in my garage with me sitting on it going Vrooom Vromm.  No wait it is electric, I can’t even make a sound.  But now every day I look outside and the sun is shining I know it is riding season.  It is killing me knowing it is another day I want to be riding my new bike but can’t.    When it was first announced I thought Wow Zero has great timing coming out with a bike right at the beginning of riding season (unlike Harley coming out with it in August).  Well I guess they missed that boat.

[DonTom]

DonTom (I think) said one was available to sell at his local dealer.

Yep, but the sales guy told me that there was already several people interested in it. Good chance they sold it by now.  But both of their SR/F's were the standard 3 KW versions (one they must keep as a demo).

That is Oak Grove Power Sports, south of Sacramento, CA.

-Don-  Auburn, CA

[GaryArt1]

DonTom (I think) said one was available to sell at his local dealer.

Yep, but the sales guy told me that there was already several people interested in it. Good chance they sold it by now.  But both of their SR/F's were the standard 3 KW versions (one they must keep as a demo).

That is Oak Grove Power Sports, south of Sacramento, CA.

-Don-  Auburn, CA

I don’t get this.  I thought the order was supposed to go Demos, Customers Pre-orders and then dealer stock.  It would be a bummer if someone walked in off the street to buy a bike in the dealer showroom while people who pre-ordered 3 months ago are still waiting.  Unless this was a customer preorder who backed out and the dealer doesn’t have any other preorders so it is his to sell to anyone.

[DonTom]

I don’t get this.  I thought the order was supposed to go Demos, Customers Pre-orders and then dealer stock.  It would be a bummer if someone walked in off the street to buy a bike in the dealer showroom while people who pre-ordered 3 months ago are still waiting.  Unless this was a customer preorder who backed out and the dealer doesn’t have any other preorders so it is his to sell to anyone.

I was surprised also, but I don't know how they got two of them.  I did not ask. Besides that, I did NOT see them both. I was told the other was in the back, by the salesman.  They only have the one on display, but I have  no reason to believe I was being BSed. But he did mention they were both identical, same color, (red) both standard, etc. but may only sell one until they get another.

The one I saw in Reno was the Premium, 6 KW charger. The only one they have there but it has bugs. I assume it has corrupted software, by the strange behavior. I get the felling that one will not be repaired soon as they do not have the stuff to deal with such yet.

-Don-  Auburn, CA

[aaronzeromoto]

I am concerned that there is a lot of incorrect information on this forum thread.

We just called EuroCycle Reno.  They told us there is nothing wrong with their Zero SR/F.

The dealer in Sacramento is called Elk Grove Power Sports.  Our internal systems show we have only shipped them one Zero SR/F. If there was another, I suspect it was one of our regional sales manager's demonstrators for a demo event.  Perhaps the person was confused by this.

Zero Motorcycles is shipping demonstrators first.  Then, pre-solds.  I don't believe any dealer has received a stocking unit.  There is MUCH work still to do to fulfill the pre-solds, and that is the current focus.  I encourage anyone in the United States that has an order in place to follow up directly with Jeff J. on the Zero Sales Concierge team.  He has the most accurate and current information.

[Bill822]

I am concerned that there is a lot of incorrect information on this forum thread.

We just called EuroCycle Reno.  They told us there is nothing wrong with their Zero SR/F.

The dealer in Sacramento is called Elk Grove Power Sports.  Our internal systems show we have only shipped them one Zero SR/F. If there was another, I suspect it was one of our regional sales manager's demonstrators for a demo event.  Perhaps the person was confused by this.

Zero Motorcycles is shipping demonstrators first.  Then, pre-solds.  I don't believe any dealer has received a stocking unit.  There is MUCH work still to do to fulfill the pre-solds, and that is the current focus.  I encourage anyone in the United States that has an order in place to follow up directly with Jeff J. on the Zero Sales Concierge team.  He has the most accurate and current information.

Thank you for this reply. It's what we needed.

[DonTom]

I am concerned that there is a lot of incorrect information on this forum thread.

We just called EuroCycle Reno.  They told us there is nothing wrong with their Zero SR/F.

Did they say what was wrong with it?

When the key was turned on, the horn would stay stuck on. Then when the key  was turned off and on again, the horn would NOT sound at all, not even when the horn button was pressed. Because of this, they would not let me ride it and they took the bike into their shop. They already had my driver's license copied and all else was ready to go until I discovered the horn was not working at all.

BTW, Shadow (moderator of this forum) was there with me as we were trying to figure it out. There are several witnesses to the facts I am claiming here, including two salesmen.  I doubt the bike could be so user unfriendly that none of us could figure out to honk the horn or turn off the heated grips and a few other issues such as  with the menu that would not change from the main screen.

I had NONE of these issues with the SR/F when I played with the menus at Elk Grove Power Sports.

I returned a week later to Eurocycles to  try get a firmware update on my Zero DS, the SR/F was still in the shop. They did NOT have the firmware for my update so that was a wasted trip for two of us. And I did have an appointment from the week before. They also cannot do the motor commissioning. But they said they expect to have it all soon, so perhaps by now they do have such.

As for Elk Grove PowerSports, I can only tell you what I was told by the Salesguy. I did NOT see the other SR/F, but he did claim one other was for sale that was in the shop area.

I know from experience that often salespeople claim things that are not always true, but often unintentional. But the issue at Eurocycles in Reno had several witnesses.

-Don-  Auburn, CA

[Bill822]

I am concerned that there is a lot of incorrect information on this forum thread.
We just called EuroCycle Reno.  They told us there is nothing wrong with their Zero SR/F.

...

BTW, Shadow (moderator of this forum) was there with me as we were trying to figure it out. There are several witnesses to the facts I am claiming here, including two salesmen.  I doubt the bike could be so user unfriendly that none of us could figure out to honk the horn or turn off the heated grips and a few other issues such as  with the menu that would not change from the main screen.

...

I know from experience that often salespeople claim things that are not always true, but often unintentional. But the issue at Eurocycles in Reno had several witnesses.

-Don-  Auburn, CA

Curious.
And I did email Jeff Jolin at 8:00AM (California time). No reply.

I also am growing "concerned that there is a lot of incorrect information..."

[Naked]

I encourage anyone in the United States that has an order in place to follow up directly with Jeff J. on the Zero Sales Concierge team.  He has the most accurate and current information.

If he does, he is keeping that information to himself. I emailed Jeff several days ago, and also have not received a response.

[MBldc]

We just called EuroCycle Reno.  They told us there is nothing wrong with their Zero SR/F.

...1m16s 

[Shadow]

(snip video of SR/F horn freaking out)
...1m16s 

Yep, that is the bike right there that Don is talking about. Despite the horn sounding at power up the horn button does not activate the horn. Not much of a demonstrator when it fails the safety inspection and there is no shop technician with ability to service Zero Motorcycles bikes

The sales people were able to show me how to open the forward storage compartment using the lock cylinder at the left outer side of the compartment. Beyond this, I left my first experience seeing an SR/F markedly more confused than I had been never having seen it in person. There was literally no tangible information about the bike right down to if it was for sale or not.

[DonTom]

Thanks for demonstrating the horn problem. A picture is worth a thousand words.

Notice how the horn sounded as the key was turned on, and they had to shut it off.  At first, we thought it could have been some type of an alarm, until we noticed the horn did not work after a quick shout off and on. With a delay of several seconds, the horn would sound again as soon as the key was turned on again. So the choice was no horn or a horn that was sounding full time.

What was the date of that? Hopefully not after they claimed nothing was wrong.

And I see you're from Germany.  Who took that video in Reno?

-Don-  Auburn, CA

[MBldc]

I just saw this video while surfing the net collecting new Info about the Bike - I have no relation to the one who took it