While I wish this was true all the time, I was charged because the bike shop said It was heavily modified so they had to charge me. While I did do several modifications I didn’t think it was that hard. I installed hard cases on the side so the rack was there, I changed out the handlebars, I changed out for a more comfortable seat, and replaced the bolts holding the seat down to quick release pins. To remove the seat you just pull back on the quick release pins and the seat comes off in 1 sec. That’s where the connection is to do the firmware update isn’t it? So where was the difficulty that they charged me $94? I just grinned and paid it because I was happy that my SR was working again. The shop said a firmware update fixed the “no longer charging†issue.
Zero confirmed it should have been free. But they went along with he heavily modified excuse because they hadn’t seen my bike. Whatever.