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[qorw]

I Already asked for full refund months ago, Zero just ignored me. Now I heard last week that the dealer (who still has my bike) has gone under and everything is locked up in a liquidation case. Can the talented Mr Dale do anything about that!?
So its far worst than flawed firmware, Zero incompetence , lemon bike; ITS LIKE A LIVING NIGHTMARE!!!!

[Richard230]

I Already asked for full refund months ago, Zero just ignored me. Now I heard last week that the dealer (who still has my bike) has gone under and everything is locked up in a liquidation case. Can the talented Mr Dale do anything about that!?
So its far worst than flawed firmware, Zero incompetence , lemon bike; ITS LIKE A LIVING NIGHTMARE!!!!

I would have to agree. That is about a bad as it can get. 

[dennis-NL]

I Already asked for full refund months ago, Zero just ignored me. Now I heard last week that the dealer (who still has my bike) has gone under and everything is locked up in a liquidation case. Can the talented Mr Dale do anything about that!?
So its far worst than flawed firmware, Zero incompetence , lemon bike; ITS LIKE A LIVING NIGHTMARE!!!!

K, I would also be very, very frustrated, but more for the situation you are in, not at Zero company so much.

I can understand Zero don't give a refund and want to solve it.
They, but I think even more the dealer should have given you a temporary replacement bike if >1 month waiting.
Even if this would be an ICE bike, just good customer care of the dealer.
They sold you a bike, you shouldn't have anything to do with Zero yourself, the dealer is responsible for what he sells.

Dealer bankrupt is extra frustrating now, but not Zero's responsibility, is it?

Hope you can get your bike back, otherwise I also would pulling my hair out of frustration....

[JaimeC]

I got the VIN last week so it won't be much longer.  Odd thing, though... just for grins I entered the VIN into a DMV "VIN Decoder" and it identified the bike as a 2018 Zero S 13kWh with Power Tank or 14.4kWh with Power Tank, but I didn't order a bike with a power tank??  And I KNOW in the US only the SR and DSR models are available with the 14.4kWh battery.  Weird...

[Richard230]

I got the VIN last week so it won't be much longer.  Odd thing, though... just for grins I entered the VIN into a DMV "VIN Decoder" and it identified the bike as a 2018 Zero S 13kWh with Power Tank or 14.4kWh with Power Tank, but I didn't order a bike with a power tank??  And I KNOW in the US only the SR and DSR models are available with the 14.4kWh battery.  Weird...

Well, after all, it is the DMV.   

[JaimeC]

I got the VIN last week so it won't be much longer.  Odd thing, though... just for grins I entered the VIN into a DMV "VIN Decoder" and it identified the bike as a 2018 Zero S 13kWh with Power Tank or 14.4kWh with Power Tank, but I didn't order a bike with a power tank??  And I KNOW in the US only the SR and DSR models are available with the 14.4kWh battery.  Weird...

Well, after all, it is the DMV.   

In other words:  "Close enough for government work."

[Richard230]

I got the VIN last week so it won't be much longer.  Odd thing, though... just for grins I entered the VIN into a DMV "VIN Decoder" and it identified the bike as a 2018 Zero S 13kWh with Power Tank or 14.4kWh with Power Tank, but I didn't order a bike with a power tank??  And I KNOW in the US only the SR and DSR models are available with the 14.4kWh battery.  Weird...

Well, after all, it is the DMV.   

In other words:  "Close enough for government work."

 

[JaimeC]

Just got the word:  The bike is at the dealership.  They should have it prepped and ready for me Saturday!!!