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[dennis-NL]

But 13kW battery, isn't an 2018 14.4kW?

[JaimeC]

Sadly, in the US, that bigger battery only comes in the "R" models.  Not happy that I see it offered in ALL of the S/DS bikes internationally.

[JaimeC]

Just got back from leaving a deposit on the bike.  With luck, I'll be riding again the weekend of October 6th!!

[MostlyBonkers]

Just got back from leaving a deposit on the bike.  With luck, I'll be riding again the weekend of October 6th!!

Great news Jaime! I'm glad everything worked out. :-)

[MostlyBonkers]

Sadly, in the US, that bigger battery only comes in the "R" models.  Not happy that I see it offered in ALL of the S/DS bikes internationally.

Yes and that's just crazy! How to piss off the home crowd eh?

[Richard230]

Sadly, in the US, that bigger battery only comes in the "R" models.  Not happy that I see it offered in ALL of the S/DS bikes internationally.

Yes and that's just crazy! How to piss off the home crowd eh?

I bet the new, larger kWh battery, shows up in the U.S.-bound 2019 Zero models. It could be that the Euro market was just testing the new battery design, or more likely, the production of the new battery was limited and Zero decided to use it in the overseas market which is one that Zero likely believes (and I think correctly) has more of a future for expanding the sales of electric motorcycles.

[MostlyBonkers]

Sadly, in the US, that bigger battery only comes in the "R" models.  Not happy that I see it offered in ALL of the S/DS bikes internationally.

Yes and that's just crazy! How to piss off the home crowd eh?

I bet the new, larger kWh battery, shows up in the U.S.-bound 2019 Zero models. It could be that the Euro market was just testing the new battery design, or more likely, the production of the new battery was limited and Zero decided to use it in the overseas market which is one that Zero likely believes (and I think correctly) has more of a future for expanding the sales of electric motorcycles.

I think your last point might be correct Richard.  Still, it's a stupid thing to do. If they wanted to use up their stock of 13kWH batteries they could just keep them for 11.4 recalls.  Pretty insane, really.

[MrDude_1]

If you recall from earlier in this same thread, they sold-out of the normal S models... including their batteries.
And of course they sell them here at home first and quickest.
I dont think they ever intended to sell the SR batteries in the base S, but with the shortage at the end of the yearly cycle it became required.

I would expect next year that they all get the big battery.

[qorw]

Morning Jamie, you could always move to the UK and we can look after you. LOL.

Joking apart, sales of our motorcycles have really taken off this year worldwide, as a direct result there are some shortages of certain 2018 models of which the S is one of them. The 2019 models will be available by November 3028, to avoid disappointment you could pre order the S model that you require now with a small deposit with your nearest dealer ensuring you get the model you are after.

Selling out of models is a success story, the direct opposite of incompetence, which means more people are waking up to riding Zero’s and are not just thinking about it but buying one. The more folks that buy the more travelling by 100% electric is accepted by the motorcycle riding public.

Shortages of supply help Zero residual values hold up too, which is a good thing for the investment made by the owners of our bikes.

Bottom line, don’t go elsewhere, sorry that you have had a problem, stick with it, I am happy to help, even if you the other side of the pond.  Please do let me know if you have any further drama.

The previous thread is correct however, the current prices are quoted clearly online.

Have a cracking weekend.

Thanks for the heads up Tom.

Dale Robinson
Zero UK Country Manager



Sent from my iPhone using Tapatalk

Seriously Dale, do you expect us to really believe that!? If zero was just one small percentage as serious about after sales service to their customers as they appear to be in selling them this flawed motorcycle it would be a miracle!! Can you explain why my 2014 Zero DS is STILL at the dealer, more than 10 months after Zero bricked the BMS with a flawed firmware update, then slowly, month after month replaced just about every electronic board AND the battery on the bike, and now it does not charge fully and ends the charge cycle with  flashing dash!?

I think its a clear sign to JaimeC to NOT buy one!

[domingo3]

This sort of tactic is not unheard of.  Honda did something like this with their "700" cc engines where the US got the old stock 670 cc engine and the rest of the world got the new improved version.

Sadly, in the US, that bigger battery only comes in the "R" models.  Not happy that I see it offered in ALL of the S/DS bikes internationally.

Yes and that's just crazy! How to piss off the home crowd eh?

I bet the new, larger kWh battery, shows up in the U.S.-bound 2019 Zero models. It could be that the Euro market was just testing the new battery design, or more likely, the production of the new battery was limited and Zero decided to use it in the overseas market which is one that Zero likely believes (and I think correctly) has more of a future for expanding the sales of electric motorcycles.

I think your last point might be correct Richard.  Still, it's a stupid thing to do. If they wanted to use up their stock of 13kWH batteries they could just keep them for 11.4 recalls.  Pretty insane, really.

[JaimeC]

I had one issue with my 2016 that was fixed under the warranty.  From what I've been reading, each year the bikes seem to get better and better.  Sorry about your 2014 but I'm thinking I'll be fine with a 2018.  Fingers crossed, though!

[Richard230]

I had one issue with my 2016 that was fixed under the warranty.  From what I've been reading, each year the bikes seem to get better and better.  Sorry about your 2014 but I'm thinking I'll be fine with a 2018.  Fingers crossed, though!

Like I have said before, my 2018 S model has been operating perfectly and even the in-my-garage firmware downloads have yet to result in any problems. So no complaints here. 

[BamBam]

I've said it here before and so have others.  If your bike is running good, don't do any firmware updates.  After reading all the horror stories about problems with firmware updates, the thought of doing that scares the hell out of me.

Additionally, there is no way of knowing what fixes, enhancements, changes, etc. the update is supposed to accomplish since Zero doesn't provide any information about that.  So for now, I'm staying with the firmware versions that came with the bike when I purchased it new.

[MostlyBonkers]

This sort of tactic is not unheard of.  Honda did something like this with their "700" cc engines where the US got the old stock 670 cc engine and the rest of the world got the new improved version.

Sadly, in the US, that bigger battery only comes in the "R" models.  Not happy that I see it offered in ALL of the S/DS bikes internationally.

Yes and that's just crazy! How to piss off the home crowd eh?

I bet the new, larger kWh battery, shows up in the U.S.-bound 2019 Zero models. It could be that the Euro market was just testing the new battery design, or more likely, the production of the new battery was limited and Zero decided to use it in the overseas market which is one that Zero likely believes (and I think correctly) has more of a future for expanding the sales of electric motorcycles.

I think your last point might be correct Richard.  Still, it's a stupid thing to do. If they wanted to use up their stock of 13kWH batteries they could just keep them for 11.4 recalls.  Pretty insane, really.

More recently, Honda would only sell the NC700 in the US, long after the NC750 was available in the rest of the world.  That could be explained by a number of reasons that have nothing to do with getting rid of old stock.  I'm sure a lot of it is just being ultra cautious. If a new product is going to flop, then they'd rather it flop in a smaller market? Maybe they just didn't fancy the paperwork involved in importing a new product. Or maybe the Japanese still secretly hate the Americans and are quite happy to dump their old stock in that market.  I'm pretty sure they would make sure their home market was well catered for though.

[MostlyBonkers]

Morning Jamie, you could always move to the UK and we can look after you. LOL.

Joking apart, sales of our motorcycles have really taken off this year worldwide, as a direct result there are some shortages of certain 2018 models of which the S is one of them. The 2019 models will be available by November 3028, to avoid disappointment you could pre order the S model that you require now with a small deposit with your nearest dealer ensuring you get the model you are after.

Selling out of models is a success story, the direct opposite of incompetence, which means more people are waking up to riding Zero’s and are not just thinking about it but buying one. The more folks that buy the more travelling by 100% electric is accepted by the motorcycle riding public.

Shortages of supply help Zero residual values hold up too, which is a good thing for the investment made by the owners of our bikes.

Bottom line, don’t go elsewhere, sorry that you have had a problem, stick with it, I am happy to help, even if you the other side of the pond.  Please do let me know if you have any further drama.

The previous thread is correct however, the current prices are quoted clearly online.

Have a cracking weekend.

Thanks for the heads up Tom.

Dale Robinson
Zero UK Country Manager



Sent from my iPhone using Tapatalk

Seriously Dale, do you expect us to really believe that!? If zero was just one small percentage as serious about after sales service to their customers as they appear to be in selling them this flawed motorcycle it would be a miracle!! Can you explain why my 2014 Zero DS is STILL at the dealer, more than 10 months after Zero bricked the BMS with a flawed firmware update, then slowly, month after month replaced just about every electronic board AND the battery on the bike, and now it does not charge fully and ends the charge cycle with  flashing dash!?

I think its a clear sign to JaimeC to NOT buy one!

To be fair to Dale, he's going to a lot of effort to get Zero's techies to analyse the log files on my 2014DS Zero DS and try and found the root cause of my battery issues.  It's not Dale's fault that his colleagues in the us are utterly incompetent.  Dale is one of the good guys and deserves our respect. Just look how quickly Jaime's issue was resolved when Dale got wind of it. Not only did he get that sorted, but he also offered to help with further issues.

I've said it before; Zero badly need one of those business troubleshooters to go in and look at their processes.  I wouldn't be surprised if a few simple system changes made all the difference.  Maybe even some decent training for their support staff!

I really feel for you buddy. You obviously got a lemon off the production line and Zero's efforts at trying to get to the root cause have failed. Time to demand a full refund or a new bike, my friend.  I'll even extend an offer to help you with it. In fact, for starters I'll send a link to your post directly to Dale so he gets an opportunity to read it. The chances are that he doesn't have time to keep an eye on this forum.