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Author Topic: Just ordered a new Zero!  (Read 1850 times)

MostlyBonkers

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Re: Just ordered a new Zero!
« Reply #15 on: January 20, 2018, 10:45:31 AM »

Finally have a firmish commitment date from my dealer. Looks like my bike will be ready for pick up this Tuesday, 1/23.
Girlfriend is going to ride it home, but I'm pretty pumped just to have it in my garage, and I've got an appointment with the doc and Xray to see if I can put weight on the busted femur soon.

To say that I'm pumped is gross misunderstatement.

Great news. It's good to hear that deliveries are starting to happen.  Ride safe.
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Chuck107

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Re: Just ordered a new Zero!
« Reply #16 on: January 22, 2018, 06:14:40 AM »

Just traded in a 2015 FZ 09 for a 2016 Zero SR. My first Zero so I am really excited.
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calamarichris

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Re: Just ordered a new Zero!
« Reply #17 on: January 24, 2018, 11:18:56 AM »

1/23/18 is the date I finally got my SR! My gf rode it home from San Diego Triumph. Then we went for a quick cruise down to Carlsbad Village on PCH. Not the smartest move with a broken femur and rib, but I took it easy and my crutches waiting for me in the garage.
The belt is a little noisy when new, but I'm sure it will wear in. Other than that, it's just the neatest damned thing! It just flows forward without any effort at all.
It's going to be a few more weeks before I'll be walking and riding it to work, but I'm so excited about this bike! Fun to have something to look forward to again after these hopeless week on pain pills, crutches, and waiting in line in my idiotic car behind the rest of the chumps in their idiotic cars.

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2018 SR14.4 (in January 2018)
2015 BMW F800GT
2002 Kawasaki ZX9R
2000 Kawasaki W650 (2)

Richard230

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Re: Just ordered a new Zero!
« Reply #18 on: January 24, 2018, 09:07:36 PM »

Great news! And it looks like we will have at least a week or more of dry weather in California, once today's storm in northern California moves on after Thursday. So good winter riding weather is here.  :) What do you think about the belt tension as set by the factory?  ??? And watch out for a squealing front brake when coming to a complete stop at around 300 miles.  Mine is still doing it even after a thorough cleaning. :(
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Richard's motorcycle collection:  2018 16.6 kWh Zero S, 2020 KTM 390 Duke, 2002 Yamaha FZ1 (FZS1000N) and a 1978 Honda Kick 'N Go Senior.

calamarichris

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Re: Just ordered a new Zero!
« Reply #19 on: January 24, 2018, 10:33:58 PM »

Thanks Richard, but I'm still on crutches for another 2-3 weeks. Be sure to get in as much riding as you can because in 2-3 weeks, we're going to have the drought-ending mother of all storms as soon as my broken bones have healed enough to let me ride it.

Regarding the belt tension, I'll check it. Fortunately I already have one of those Gates Crikits for my belt-drive bicycle. This new SR does seem noisy to me, but that could be because I've been riding vicariously the last two months on Youtube.
« Last Edit: January 24, 2018, 11:11:38 PM by calamarichris »
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2018 SR14.4 (in January 2018)
2015 BMW F800GT
2002 Kawasaki ZX9R
2000 Kawasaki W650 (2)

calamarichris

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Re: Just ordered a new Zero!
« Reply #20 on: January 25, 2018, 03:46:21 AM »

Hey Justin! You got your bike yet?
Where are you located?
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2018 SR14.4 (in January 2018)
2015 BMW F800GT
2002 Kawasaki ZX9R
2000 Kawasaki W650 (2)

heroto

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Re: Just ordered a new Zero!
« Reply #21 on: January 28, 2018, 08:40:45 AM »

I ordered a 2018 SR months ago, told by my dealer it will be here in January. Since then, no communication from Zero to my local dealer. No bike in sight. Certainly won't be here when it was promised.

Meeting or better yet exceeding expectations is a core principle of a successful business.
Yo Zero, are you listening?
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calamarichris

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Re: Just ordered a new Zero!
« Reply #22 on: January 28, 2018, 09:25:31 AM »

I was also pretty disappointed in my dealership's response, so I contacted Zero directly several times on their website. Either my emails were bouncing off their firewall, or they were too busy to respond, or they're too busy working on the next miaracle-battery to worry about customer service, but I didn't get a response until the bike was shipping.
Not everyone understands that good customer service means communicating, even if it's bad news. I dread giving my customers bad news when our production team doesn't meet our estimated ship dates, but most (admittedly not all) of my customers appreciate when I call them with real information, even if it's bad news.

Where are you located? If it's any solace, I'm in Southern California and already paid full cash for my bike and it still took over a month. The most information I got is that they were triple-checking the firmware on the charge tank and wanted to be sure before they shipped the bike.

Good luck and keep us abreast. I am so happy with the bike and feel it was worth the wait. I hope you get yours soon and feel the same way.
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2018 SR14.4 (in January 2018)
2015 BMW F800GT
2002 Kawasaki ZX9R
2000 Kawasaki W650 (2)

Justin Andrews

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Re: Just ordered a new Zero!
« Reply #23 on: January 30, 2018, 04:14:05 AM »

Hey Justin! You got your bike yet?
Where are you located?

I'll be getting it in March.
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Zero 2015 SR (+PT);
Yamaha Diversion 900

calamarichris

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Re: Just ordered a new Zero!
« Reply #24 on: January 30, 2018, 04:39:04 AM »

Dang! Where are you located? Are they holding off because you're in American Siberia or something?
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2018 SR14.4 (in January 2018)
2015 BMW F800GT
2002 Kawasaki ZX9R
2000 Kawasaki W650 (2)

Justin Andrews

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Re: Just ordered a new Zero!
« Reply #25 on: January 30, 2018, 05:54:29 AM »

UK, plus I'm waiting on the new charge tank.
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Zero 2015 SR (+PT);
Yamaha Diversion 900

calamarichris

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Re: Just ordered a new Zero!
« Reply #26 on: January 30, 2018, 06:13:32 AM »

Nuts. Sorry, mate.
Have to appreciate the irony:
I'm located in California and got my bike, but am now crippled, on crutches and unable to ride it.
Whereas you are healthy and able to ride, but have no bike.

Be safe. My bike finally showed up about 10 days after I crashed my bicycle, breaking a rib & femur. haha
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2018 SR14.4 (in January 2018)
2015 BMW F800GT
2002 Kawasaki ZX9R
2000 Kawasaki W650 (2)

Justin Andrews

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Re: Just ordered a new Zero!
« Reply #27 on: January 30, 2018, 06:16:04 AM »

Nuts. Sorry, mate.
Have to appreciate the irony:
I'm located in California and got my bike, but am now crippled, on crutches and unable to ride it.
Whereas you are healthy and able to ride, but have no bike.

Be safe. My bike finally showed up about 10 days after I crashed my bicycle, breaking a rib & femur. haha

Get well soon. Least you don't have the cold and damp like here in the Uk to slow your recovery.
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Zero 2015 SR (+PT);
Yamaha Diversion 900

calamarichris

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Re: Just ordered a new Zero!
« Reply #28 on: January 30, 2018, 06:23:24 AM »

No, I have San Diego weather, with all my cycling and motorcycling friends stopping by on their rides to see how I'm doing/rub it in.
The beach was really beautiful last night I hear. 80+ degrees here today and I'm stuck inside staring at a stupid computer monitor. Yay-perfect weather AND a perfect bike I don't get to enjoy it in. Haha.
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2018 SR14.4 (in January 2018)
2015 BMW F800GT
2002 Kawasaki ZX9R
2000 Kawasaki W650 (2)

heroto

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Re: Just ordered a new Zero!
« Reply #29 on: January 31, 2018, 11:15:32 PM »

Just learned for Zero that they've had supply chain issues with the new charge tank. This has been corrected and they are catching up now.
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