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Author Topic: High temp warning when charging now not charging at all  (Read 1747 times)

Emtkopan

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High temp warning when charging now not charging at all
« on: August 18, 2017, 06:00:25 PM »

I can home from work and plugged in my SR later when I checked on it charging had stopped at 79% and the temp warning light was on.  Even after a day the light remains on and it won’t charge past 79%. Has anyone seen this before? I also noticed sometimes while riding me ABS light will blink on and off at times randomly.
« Last Edit: August 20, 2017, 11:45:41 PM by Emtkopan »
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Булгаков

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Re: High temp warning when charging
« Reply #1 on: August 18, 2017, 07:40:12 PM »

What temperature does Zero app show on your phone?

What are the LED blink pattern on the BMS ?
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togo

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Re: High temp warning when charging
« Reply #2 on: August 19, 2017, 02:03:39 AM »

Did you try giving it a rest?  Power off for an hour, try again?

Yes, what does the app say about battery voltage and temperature?

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Emtkopan

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Re: High temp warning when charging
« Reply #3 on: August 19, 2017, 10:27:45 AM »

I got frustrated so I unplugged it and left it all night at 79%. This morning I got to get the answers to the questions you asked and it started to charge fine. No waring light or anything. It even charged up to 100%. Weird.
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Emtkopan

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Re: High temp warning when charging
« Reply #4 on: August 20, 2017, 05:02:44 PM »

Now when I plug it up, the green light doesn't come on and it doesn't charge! Please help. I'm stuck at work until I can charge it up to get home tonight.
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Shadow

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Re: High temp warning when charging
« Reply #5 on: August 20, 2017, 09:19:45 PM »

Now when I plug it up, the green light doesn't come on and it doesn't charge! Please help. I'm stuck at work until I can charge it up to get home tonight.
I don't know. Try to key the bike on and let the contactor click closed, then plug in to charge?
Bugger what else could be done to troubleshoot this.
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Emtkopan

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Re: High temp warning when charging
« Reply #6 on: August 20, 2017, 10:52:02 PM »

I tried that and I tried the little connector without the grounding plug.
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Richard230

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Re: High temp warning when charging now not charging at all
« Reply #7 on: August 21, 2017, 04:21:09 AM »

Are you getting power from the wall socket?  Maybe a circuit breaker tripped.  That used to happen all the time at my former workplace, when someone would turn on the microwave and the toaster oven at the same time.   :o

Is your electrical cord OK?  Once at my daughter's home my electrical cord melted down at the plug, probably due to corrosion and using an old too-light extension cord.

Does your Zero charger have a fuse or circuit breaker that might have blown?
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Emtkopan

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Re: High temp warning when charging now not charging at all
« Reply #8 on: August 21, 2017, 05:28:11 AM »

I’ve check multiple cords and multiple outlets. The breakers are not tripped. Right now I’m about 5-8 mi from my house at a gas station trying to get it to charge. I’m trying to get the seat off so I can check the fuses.
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Emtkopan

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Re: High temp warning when charging now not charging at all
« Reply #9 on: August 21, 2017, 05:29:43 AM »

I also tried resetting the BMS. I was able to send a motorcycle and battery log back in to myself m. The temperature gauge was reading 122 F but now reads 115 F.
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Shadow

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Re: High temp warning when charging now not charging at all
« Reply #10 on: August 21, 2017, 07:01:05 AM »

I also tried resetting the BMS. I was able to send a motorcycle and battery log back in to myself m. The temperature gauge was reading 122 F but now reads 115 F.
At 122F the battery temp needs to cool to 118F before charging will be allowed again. Is it really that hot?
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Emtkopan

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Re: High temp warning when charging now not charging at all
« Reply #11 on: August 21, 2017, 07:24:19 AM »

That’s what it said which I thought was strange because I didn’t ride it hard at all compared to my usual riding. But even at a temp of 93 F it still won’t charge. A friend suggested looking at fuses.
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DonTom

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Re: High temp warning when charging now not charging at all
« Reply #12 on: August 21, 2017, 01:24:18 PM »

That’s what it said which I thought was strange because I didn’t ride it hard at all compared to my usual riding. But even at a temp of 93 F it still won’t charge. A friend suggested looking at fuses.
I made the mistake of trying to quick charge my 2017 Zero DS ZF 6.5  just after a hard ride on a very hot day (107F).  I had the bike in the extra hot garage and tried to quick charge right away, using both the on-board charger and one quick-charger.

At first, everything looked normal. It was charging. A half hour later, not only would the bike no longer charge, the bike would not run even after I disconnected everything. I waited for several hours and it still would not charge and would not run. A totally dead bike.  I had eight error messages on the display.

I read the unofficial service manual carefully and found out about the two reset buttons behind the rubber cover that is just behind the front wheel. I tried one and then the other, no help. Then I did a total reset by pressing in both buttons at the same time for a few seconds. All errors cleared and then the bike would charge and run normally.

And now I am more careful about trying to charge the battery when it feels extra warm or hot  to  touch.  And on very hot days, I charge outside in the shade.

-Don-  Reno, NV
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Emtkopan

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Re: High temp warning when charging now not charging at all
« Reply #13 on: August 21, 2017, 06:56:13 PM »

That’s what it said which I thought was strange because I didn’t ride it hard at all compared to my usual riding. But even at a temp of 93 F it still won’t charge. A friend suggested looking at fuses.
I made the mistake of trying to quick charge my 2017 Zero DS ZF 6.5  just after a hard ride on a very hot day (107F).  I had the bike in the extra hot garage and tried to quick charge right away, using both the on-board charger and one quick-charger.

At first, everything looked normal. It was charging. A half hour later, not only would the bike no longer charge, the bike would not run even after I disconnected everything. I waited for several hours and it still would not charge and would not run. A totally dead bike.  I had eight error messages on the display.

I read the unofficial service manual carefully and found out about the two reset buttons behind the rubber cover that is just behind the front wheel. I tried one and then the other, no help. Then I did a total reset by pressing in both buttons at the same time for a few seconds. All errors cleared and then the bike would charge and run normally.

And now I am more careful about trying to charge the battery when it feels extra warm or hot  to  touch.  And on very hot days, I charge outside in the shade.

-Don-  Reno, NV

I'll look into that. I recently moved and don't have a garage at the new place so I have to store it outside. At work it was stored in the fire bay all day and never charged though and I know it wasn't very hot there. If I get home when there is still light then I'll check fuses and try the total reset as well to see what happens. Right now it's in my backyard just parked. Usually when I ride to work I ride about 5AM at about 80-85mph without any issues. Yesterday, I only rode at 70-78mph and the battery supposedly got real hot.
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Emtkopan

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Re: High temp warning when charging now not charging at all
« Reply #14 on: August 22, 2017, 09:17:10 AM »

UPDATE

I talked to Chris at Zero in Atlanta. Luckily for me I was able to run logs for both the battery and the motorcycle and emailed it to them last night before it died. He told me for whatever reason my charger stopped working after it overheated for the first time. They are replacing it under warranty with the newer model. Had it not been for the help you guys gave me I wouldn't have known to get the log for the battery and the motorcycle to send to them nor would I have known about the upper heat limitation that causes it to stop charging so thank you everyone. Chris at Zero, I also want to thank you for your help. I don't know if you guys read this forum but if you do, you absolutely have a loyal customer.
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