Dear,
I experienced a bad story recently with my SR 2014 and would like to know if some of you had the same issue...
After 10 000 km+ the rear wheel bearings showed some fatigue, so I went to my dealer,
He told me this was quiet normal since the rear wheel might be a little underestimated regarding the global performance of the bike.
So he replaced the bearings by one of its own, and 2 days later the new one failed!
Back to the dealer, he told me that the spacer inside the wheel might be to much compress so that the new bearings worked with a misalignment and failed so fast.
So I asked him to take original bearings, spacer and any other parts from the manufacturer
and here is the bad news:
After checking on the zero dealer access, he answered me that zero doesn't provide these parts alone, and that there is not even a process defined for bearing replacement!
When he asked them how they manage a bearing replacement they told him that they use to replace the wheel!
As a result, he doesn't want to replace again the bearing with its own, because of responsability reasons (regarding the lack of procedure defined by the manufacturer).
So I had to pay for a new wheel!
This is unbelievable!
How a company can force his consumers to pay for an entire wheel when only some parts have to be replaced???
How do you guys manage for bearing replacement?
Thanks for your answers.
Vaiarii