Print

Please login or register.
1 Hour 1 Day 1 Week 1 Month Forever
Login with username, password and session length

[NoiseBoy]

So my new 2014 SR has done less than 300 miles and I had an issue a couple of times with no regen at all in any mode, even when down to 84% SOC but a couple of reboots sorted it so I wasn't concerned but sent the logs to Zero as a precaution.  However last night, I switched the bike on and it was at 100% but hadn't been charged since the night before.  When I turned the bike on the charger light was illuminated and it showed a countdown of 0'00" above the battery icon.  A couple of reboots again sorted it out.

I set off to my ham radio station the other side of the island and in the last couple of miles the Error light was blinking so I switched the dash to see and it showed error 0015. A couple of hours later I went to leave and the green charging light was flashing rapidly, even with the bike off.  I turned it on and it continued flashing and wouldn't move.  After about 15 minutes of reboots and waiting I tried switching the dash to see if there was anything out of the ordinary and checked my phone with the app but it all seemed fine.  After changing the dash the charge light stopped and after 30 seconds or so, the run light came on and I set off home.   The bike ran perfectly all the way home except the error light blinked, approx twice  a second unless I was using regen braking, when it turned off.

Now I'm kinda worried I will end up stranded in the middle of nowhere as I go to the radio station regularly and its very remote.  I will contact my dealer but wondered if this is a known issue?  Perhaps having the dash showing the error codes put the bike into a debug mode or something?

Heres the dump of the log file, thanks to Kim's script.  It keeps saying enabling and disabling Charger 2 and Charger 3 which is odd and I have also never seen "Battery module 191 contactor closed" before.

Code: [Select]

Error 15 when running, 45 and 47 when stopped.  At home, error 47, 48, 49

03718                       DEBUG: Reset: Power-On, External
03719                       Power on (key switch)
03720                       Key on
03721                       DEBUG: Module scheme changed from None mode to Stopped mode
03722                       Battery module 00 disconnecting (module: 0.000V, system max: 0.000V, system min: 0.000V)
03723                       Battery module 01 disconnecting (module: 0.000V, system max: 0.000V, system min: 0.000V)
03724                       Disabling CIB for non-timeout reason
03725                       Module 00 CAN link up
03726                       Battery module 00 registered (module: 112.212V, system max: 0.000V, system min: 0.000V)
03727  2015-10-19 22:30:27  Sevcon power on
03728  2015-10-19 22:30:28  Sevcon CAN link up
03729  2015-10-19 22:30:29  DEBUG: Sevcon Contactor Drive ON.
03730  2015-10-19 22:30:29  0x02 0x01
03731  2015-10-19 22:30:29  DEBUG: Module scheme changed from Stopped mode to Charging mode
03732  2015-10-19 22:30:29  DEBUG: Module mode Change Does Not Require Disconnect
03733  2015-10-19 22:30:29  Battery module 191 contactor closed
03734  2015-10-19 22:30:29  Sevcon power off
03735  2015-10-19 22:30:29  CAN1 ACK error. count=1
03736  2015-10-19 22:30:30  CIB timeout: 5005 ms
03737  2015-10-19 22:30:31  Sevcon power on
03738  2015-10-19 22:30:31  CAN ACK error
03739  2015-10-19 22:30:32  Sevcon CAN link up
03740  2015-10-19 22:30:32  DEBUG: Sevcon Contactor Drive OFF
03741  2015-10-19 22:30:32  DEBUG: Sevcon Contactor Drive ON.
03742  2015-10-19 22:30:32  Battery module 00 connecting (module: 112.189V, system max: 112.183V, system min: 112.183V)
03743  2015-10-19 22:30:32  DEBUG: Module 00 Contactor is now Closed
03744  2015-10-19 22:30:32  INFO:  Enabling Charger 2
03745  2015-10-19 22:30:32  INFO:  Enabling Charger 3
03746  2015-10-19 22:30:39  0x12 0x11 0x59 0x00 0x35 0xb6 0x01 0x00 0x00 0x00 0x01 0x00 0x01 0x0e 0x00
03747  2015-10-19 22:32:16  Key off
03748  2015-10-19 22:32:27  Key on
03749  2015-10-19 22:32:50  Key off
03750  2015-10-19 22:33:03  Key on
03751  2015-10-19 22:33:31  Key off
03752  2015-10-19 22:33:44  Key on
03753  2015-10-19 22:34:38  Key off
03754  2015-10-19 22:34:56  Key on
03755  2015-10-19 22:35:07  Key off
03756  2015-10-19 22:36:04  Power off (None)
03757  2015-10-19 22:36:04  Sevcon power off
03758  2015-10-19 22:36:04  Battery module 00 disconnecting (module: 112.170V, system max: 0.000V, system min: 0.000V)
03759  2015-10-19 22:36:04  Battery module 01 disconnecting (module: 0.000V, system max: 0.000V, system min: 0.000V)
03760  2015-10-19 22:36:04  INFO:  Disabling Charger 2
03761  2015-10-19 22:36:04  INFO:  Disabling Charger 3
03762  2015-10-19 22:36:04  CPU Soft Reset:            Power Down Interrupted by Ext Chg 0
03763                       DEBUG: Reset: Software
03764                       0x04
03765                       Module 00 CAN link up
03766                       0x02 0x01
03767                       DEBUG: Module scheme changed from None mode to Stopped mode
03768                       Battery module 00 disconnecting (module: 112.174V, system max: 0.000V, system min: 0.000V)
03769                       Battery module 01 disconnecting (module: 0.000V, system max: 0.000V, system min: 0.000V)
03770                       Battery module 00 registered (module: 112.172V, system max: 0.000V, system min: 0.000V)
03771  2015-10-19 22:36:05  Disabling CIB for non-timeout reason
03772  2015-10-19 22:36:09  Key on
03773  2015-10-19 22:36:09  Sevcon power on
03774  2015-10-19 22:36:09  DEBUG: Module scheme changed from Stopped mode to Charging mode
03775  2015-10-19 22:36:09  DEBUG: Module mode Change Does Not Require Disconnect
03776  2015-10-19 22:36:10  CIB timeout: 5009 ms
03777  2015-10-19 22:36:10  CAN1 BIT0 error. count=1
03778  2015-10-19 22:36:10  Sevcon CAN link up
03779  2015-10-19 22:36:10  DEBUG: Sevcon Contactor Drive ON.
03780  2015-10-19 22:36:10  Battery module 00 connecting (module: 112.173V, system max: 112.172V, system min: 112.172V)
03781  2015-10-19 22:36:10  DEBUG: Module 00 Contactor is now Closed
03782  2015-10-19 22:36:10  INFO:  Enabling Charger 2
03783  2015-10-19 22:36:10  INFO:  Enabling Charger 3
03784  2015-10-19 22:36:15  0x12 0x11 0x59 0x00 0x15 0xb6 0x01 0x00 0x00 0x00 0x01 0x00 0x01 0x0e 0x00
03785  2015-10-19 22:36:34  Key off
03786  2015-10-19 22:36:44  Key on
03787  2015-10-19 22:36:59  0x02 0x00
03788  2015-10-19 22:36:59  DEBUG: Module scheme changed from Charging mode to Stopped mode
03789  2015-10-19 22:36:59  DEBUG: Module mode Change Does Not Require Disconnect
03790  2015-10-19 22:37:01  0x02 0x01
03791  2015-10-19 22:37:01  DEBUG: Module scheme changed from Stopped mode to Charging mode
03792  2015-10-19 22:37:01  DEBUG: Module mode Change Does Not Require Disconnect
03793  2015-10-19 22:37:01  INFO:  Disabling Charger 2
03794  2015-10-19 22:37:02  INFO:  Enabling Charger 2
03795  2015-10-19 22:37:03  0x02 0x00
03796  2015-10-19 22:37:03  DEBUG: Module scheme changed from Charging mode to Stopped mode
03797  2015-10-19 22:37:03  DEBUG: Module mode Change Does Not Require Disconnect
03798  2015-10-19 22:37:13  0x12 0x11 0x59 0x00 0x05 0xb6 0x01 0x00 0x19 0x00 0x0e 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x01 0x00 0x00 0x0e 0x00 0xdc 0x01 0x00 0x00
03799  2015-10-19 22:37:18  0x02 0x01
03800  2015-10-19 22:37:18  DEBUG: Module scheme changed from Stopped mode to Charging mode
03801  2015-10-19 22:37:18  DEBUG: Module mode Change Does Not Require Disconnect
03802  2015-10-19 22:37:18  INFO:  Disabling Charger 2
03803  2015-10-19 22:37:18  INFO:  Enabling Charger 2
03804  2015-10-19 22:37:22  0x02 0x00
03805  2015-10-19 22:37:22  DEBUG: Module scheme changed from Charging mode to Stopped mode
03806  2015-10-19 22:37:22  DEBUG: Module mode Change Does Not Require Disconnect
03807  2015-10-19 22:37:32  0x12 0x11 0x59 0x00 0xfd 0xb5 0x01 0x00 0x19 0x00 0x0e 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x01 0x00 0x00 0x0e 0x00 0xdc 0x01 0x00 0x00
03808  2015-10-19 22:37:34  0x7f 0x08
03809  2015-10-19 22:37:34  DEBUG: Module scheme changed from Stopped mode to Running mode
03810  2015-10-19 22:37:34  DEBUG: Module mode Change Does Not Require Disconnect
03811  2015-10-19 22:37:34  0x02 0x01
03812  2015-10-19 22:37:34  INFO:  Disabling Charger 2
03813  2015-10-19 22:37:44  0x12 0x11 0x59 0x00 0xc9 0xb5 0x01 0x00 0x02 0x00 0x01 0x00 0x01 0x0e 0x00
03814  2015-10-19 22:47:44  0x12 0x12 0x56 0x00 0xcb 0xad 0x01 0x00 0xfd 0xff 0x01 0x00 0x01 0x0e 0x00
03815  2015-10-19 22:57:44  0x15 0x14 0x4e 0x00 0x26 0x96 0x01 0x00 0x5a 0x00 0x01 0x00 0x01 0x0f 0x00
03816  2015-10-19 22:58:19  DEBUG: Module scheme changed from Running mode to Stopped mode
03817  2015-10-19 22:58:19  DEBUG: Module mode Change Does Not Require Disconnect
03818  2015-10-19 22:58:19  DEBUG: Module scheme changed from Stopped mode to Charging mode
03819  2015-10-19 22:58:19  DEBUG: Module mode Change Does Not Require Disconnect
03820  2015-10-19 22:58:20  INFO:  Enabling Charger 2
03821  2015-10-19 22:58:31  0x02 0x00
03822  2015-10-19 22:58:31  DEBUG: Module scheme changed from Charging mode to Stopped mode
03823  2015-10-19 22:58:31  DEBUG: Module mode Change Does Not Require Disconnect
03824  2015-10-19 22:58:41  0x15 0x14 0x4e 0x00 0xdd 0xa2 0x01 0x00 0x56 0x00 0x1b 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x01 0x00 0x00 0x0f 0x00 0xed 0x01 0x00 0x00
03825  2015-10-19 22:59:27  Power off (key switch)
03826  2015-10-19 22:59:27  Sevcon power off
03827  2015-10-19 22:59:27  Battery module 00 disconnecting (module: 107.486V, system max: 0.000V, system min: 0.000V)
03828  2015-10-19 22:59:27  Battery module 01 disconnecting (module: 0.000V, system max: 0.000V, system min: 0.000V)
03829  2015-10-19 22:59:27  INFO:  Disabling Charger 2
03830  2015-10-19 22:59:27  INFO:  Disabling Charger 3
03831  2015-10-19 22:59:28  CPU Soft Reset:            Power Down Interrupted by Ext Chg 0
03832                       DEBUG: Reset: Software
03833                       0x04
03834                       Module 00 CAN link up
03835                       0x02 0x01
03836                       DEBUG: Module scheme changed from None mode to Stopped mode
03837                       Battery module 00 disconnecting (module: 107.508V, system max: 0.000V, system min: 0.000V)
03838                       Battery module 01 disconnecting (module: 0.000V, system max: 0.000V, system min: 0.000V)
03839                       Battery module 00 registered (module: 107.507V, system max: 0.000V, system min: 0.000V)
03840  2015-10-19 22:59:28  Disabling CIB for non-timeout reason
03841  2015-10-19 22:59:33  CIB timeout: 5003 ms
03842  2015-10-19 22:59:39  0x15 0x14 0x4e 0x00 0x1b 0xa4 0x01 0x00 0x00 0x00 0x00 0x00 0x00 0x0f 0x00
03843  2015-10-19 22:59:47  Key on
03844  2015-10-19 22:59:47  Sevcon power on
03845  2015-10-19 22:59:47  DEBUG: Module scheme changed from Stopped mode to Charging mode
03846  2015-10-19 22:59:47  DEBUG: Module mode Change Does Not Require Disconnect
03847  2015-10-19 22:59:48  Sevcon CAN link up
03848  2015-10-19 22:59:48  DEBUG: Sevcon Contactor Drive ON.
03849  2015-10-19 22:59:48  Battery module 00 connecting (module: 107.575V, system max: 107.573V, system min: 107.573V)
03850  2015-10-19 22:59:49  DEBUG: Module 00 Contactor is now Closed
03851  2015-10-19 22:59:49  INFO:  Enabling Charger 2
03852  2015-10-19 22:59:49  INFO:  Enabling Charger 3
03853  2015-10-19 22:59:50  0x02 0x00
03854  2015-10-19 22:59:50  DEBUG: Module scheme changed from Charging mode to Stopped mode
03855  2015-10-19 22:59:50  DEBUG: Module mode Change Does Not Require Disconnect
03856  2015-10-19 23:00:00  0x15 0x14 0x4e 0x00 0x36 0xa4 0x01 0x00 0x47 0x00 0x1a 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x01 0x00 0x00 0x0f 0x00 0xed 0x01 0x00 0x00
03857  2015-10-19 23:00:00  Power off (key switch)
03858  2015-10-19 23:00:00  Sevcon power off


[NoiseBoy]

P.s. I just went and tested the bike after a full charge.  It goes into run mode OK but when I switch the bike off, the charge light blinks rapidly, around 5hz.

[protomech]

I don't know if you have an update since this time. I would contact Zero directly, the dealer is unlikely to be able to help diagnose the logs.

I don't know what a healthy log looks like or what is atypical. Here are the things that jump out:
- multiple CAN errors or missed acks
- the bike is doing a lot of cycling between stopped, running, charging modes immediately after reset. may be okay/expected
- charger 2/3 may refer to states not individual modules. unclear