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[walla2]

Triumph of Seattle called and updated me today.  They really seem to want to repair things quickly and have been great.  Both batteries failed and need replacement.  The charge unit may also have failed.  Looks like these will be the 5th and 6th battery to fail from Zero related to charging problems. 

I have many long term concerns about this bike but maybe 7 and 8 will change my mind? 

[zap mc]

Glad that it has been diagnosed.
It would,be very illuminating to know exactly why it failed and what the events were leading up to the failure...

[walla2]

Batteries are on their way.  The charging unit is being blamed right now for causing damage to the batteries and is at the dealership already.  The batteries are ground shipping to the dealership since lithium is forbidden on planes.  This does seem to be going better than last time around.   

[protomech]

That's an expensive charger failure, if it's killed both battery packs.

Keep us posted, but glad you're getting some traction now.

[walla2]

So, the bike was repaired on 6/19.  That was super fast compared to the last round. 

I picked it up a short 900 mile round trip for the 5th time on 6/26.  I was told both batteries failed.  The replacements are working fine and that the charge unit turned out fine as well.  This fix worked for a very short time on my 2013. 

I hope that the fix really works for the 2015 and lasts.  Thanks for the support and suggestions!