This is my bike, which I brought with me from Canada to the UK last summer. I'm spending 3 years here in the UK for my work. The bike had been used as a demo bike and I bought it in Ottawa with 2000 miles on the odometer just before moving. Unfortunately, I have suffered from the 'glitch' ever since. Following installation of the 2 recalls last fall, Zero told me that my motor needed to be replaced. Despite only 2500 miles on the odometer, Zero charged me 900GBP plus labour for the motor, which they describe as 'more than reasonable.' I don't agree.
I picked my bike up yesterday and drove it the 98 miles home to Lincoln. I found it to be a bit louder, but otherwise behaved very well. The performance seemed to be slower, which is hard to quantify, except at top speed. In both Eco and Sport mode, I couldn't get it over 70mph on level ground (full throttle). As Zero have told me next to nothing about the motor, other than being a newly developed for the 2012 bike, based on the 2013 hybrid design, I don't know if this as expected. Seeing as the bike is rated to 88mph, I see this as a major fault or deficiency. I'll ride it a bit more today and ask Streetbike to inquire with Zero.
I have reported the problems with the motor as a safety recall to VOSA. No response from them yet. Seeing as their first two recalls didn't resolve this safety defect, I don't see why a 3rd recall shouldn't be issued for the motor. I would also like to get an article in Green Car Reports or a motorcycle magazine about Zero's lack of support of their problematic old bikes, but even with the good work that some people have done on this forum, I think it would be hard to provide accurate statistics on what percentage of the 2012s have the glitch and require a motor replacement.
Wesley