Well - it was a fluke, apparently. Not the encoder.
I was able to ride the 60 miles home last Saturday (at 60 MPH), but when I decided to ride it again yesterday, at a slower speed to test the range at 55 MPH, the range dropped from OK to terrible.
I had President's Day off of work yesterday, so after charging the bike up all night Saturday night, all day Sunday and overnight on Sunday night - I hopped on it yesterday morning - and headed off at a steady speed of 55 MPH in ECO mode... only to watch the bars disappear every 4 miles. Luckily I was able to stop after riding 29 miles (burned through 7+ bars), charge up, and head back home. I was originally planning to ride the 60 miles to Vacaville... but would've been stranded at about 2/3 of the way there.
So, back to the factory....
Can you guys please back me up on this? From what I've read from other 2012 ZF9 riders here on the forum I should be able to easily make a 60 mile ride on a single charge. Right? Even the reviewers (Motorcyclist/Poplular Mechanics, etc.) reported better than this.
I hope I can get my bike fixed and get the kind of range that you guys are getting!