Topic: Well. My Zero broke again. (Fixed) (Read 4227 times)

BSDThw · « **Reply #30 on:** June 19, 2013, 01:42:55 AM »

Le Z Turbo

Your Dealer can update your bike!

If there is a necessary update you get an e-mail from Zero, your dealer and my experience was I got the information some days before here in the forum

Richard230 · « **Reply #31 on:** June 19, 2013, 04:17:18 AM »

Speaking of customer service, check out this long article by Tim Watson, a Ride Apart journalist. He is not happy with H-D's attitude toward their customers:

http://rideapart.com/2013/06/why-this-harley-will-be-my-last/?utm_source=feedburner&utm_medium=feed&utm_campaign=Feed%3A+HellForLeather+%28Hell+For+Leather%29

DesignerDan · « **Reply #32 on:** June 22, 2013, 08:31:03 AM »

A tech from Zero flew down and installed a new contactor and updated the software to prevent it from happening again. Pheonimal service but IMO it still would have been better to do more testing before releasing the bikes to prevent this kind of thing from happening in the first place. I have a feeling the 2014 bikes will be more reliable.

dkw12002 · « **Reply #33 on:** June 22, 2013, 08:43:24 AM »

I just turned 1600 miles and no issues. How many miles on your bike, Dan?

DesignerDan · « **Reply #34 on:** June 22, 2013, 10:07:12 AM »

Quote from: dkw12002 on June 22, 2013, 08:43:24 AM

I just turned 1600 miles and no issues. How many miles on your bike, Dan?

I'm up to 2,300. I think it's also worth mentioning that I rode a 2012 ds for 2,000 miles without issue.

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Author Topic: Well. My Zero broke again. (Fixed) (Read 4227 times)

BSDThw

Re: Well. My Zero broke again.

Richard230

Re: Well. My Zero broke again.

DesignerDan

Re: Well. My Zero broke again.

dkw12002

Re: Well. My Zero broke again. (Fixed)

DesignerDan

Re: Well. My Zero broke again. (Fixed)