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Author Topic: Glitch  (Read 32754 times)

trikester

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Re: Glitch
« Reply #255 on: September 04, 2012, 11:46:57 AM »

Oh, that's just great!  >:( What next?

If I'm in the middle of nowhere and my DS shuts down because the stupid register is full, you can bet ZERO will hear from me as soon as (if) I make it back to civilization.  :'(

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Electric Cowboy

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Re: Glitch
« Reply #256 on: September 04, 2012, 01:37:55 PM »

About the 2011 S it may be your contactor. sometimes that happens when it arcs and starts to fry.

manlytom

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Re: Glitch
« Reply #257 on: September 04, 2012, 01:58:26 PM »

About the 2011 S it may be your contactor. sometimes that happens when it arcs and starts to fry.



Hi EC - thx. so what causes "arcs" in the other "Glitch 2011" I posted some photos and inside of motor looks like it "arced" a bit. Nothing fried though unlike the Voltron race bike in the second video...

Is it that dirt or something has entered the motor ? anyway, not part of this thread and we might take it to the 2011 one...
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dkw12002

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Re: Glitch
« Reply #258 on: September 04, 2012, 05:49:54 PM »

Thanks for the info on the contactor. That sounds like the likely cause. Same groaning sound as in the YouTube video for sure, even though the groan only lasted a couple seconds before the motor shut down completely.
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Doctorbass

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Re: Glitch
« Reply #259 on: September 04, 2012, 10:08:05 PM »

Maybe replacing them with a Kilovac EV200 from tyco. that's the thing to do!

they dont arc, consume only 1.7watt, yes 1.7Watts! with the coil economizer and work from 0 to 500A and up to 900Vdc and cost like 50$ on ebay.. I have couples of these here and they are far better than these stock 200A 48V one in the zero battery!

http://www.cafr.ebay.ca/itm/Kilovac-EV200-Tyco-EV200AAANA-500-A-12-900V-Relay-/290708082926?pt=BI_Control_Systems_PLCs&hash=item43af8d50ee

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trikester

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Re: Glitch
« Reply #260 on: September 04, 2012, 10:25:29 PM »

The cut-outs I experienced on my 2010 DS, on rough terrain and streets, turned out to be the contactor. I have one of the very early 2010 DS's and Zero had changed to a better contactor early on in 2010 production. Mine was built before then. Hollywood Electrics upgraded the bike to the newer contactor, that ZERO had changed to, and it cleared up the problem. The original contactor was getting burned because it was not rated at high enough current.

No problem of that nature with my 2012 DS   8)

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Electric Terry

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Re: Glitch
« Reply #261 on: September 05, 2012, 06:17:54 PM »

I last week I rode another 300 miles without a single problem.

The stalling episodes that sgmdudley  reported above might not have been the "glitch" but might have been the stalling issue that I had when my bike was new, which was solved with a new throttle assembly.  The stalling problem seems to occur when stopped and without any warning or vibration. The "glitch" seems to happen when under way and is accompanied by a weird noise and vibration, resulting in the bike slowing down dramatically, but not completely stalling immediately - stalling comes a few seconds later.  The "stalling when stopped" problem can most likely be fixed by the retail dealer. Zero seems to have a handle on that problem, as my bike has not stalled like that since it was repaired 2000 miles ago.

I have that stalling at stoplights issue Richard, but it started happening at the same time as the cutouts at other speeds so I just assumed them to be related.  But I see now it might be 2 separate issues if you had the problem and a new throttle assembly fixed it for you.  Can you give me the details of the throttle fix?  I think I might try to do it to see if it helps.   Thanks Richard!
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protomech

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Re: Glitch
« Reply #262 on: September 05, 2012, 08:54:29 PM »

Oh, that's just great!  >:( What next?

If I'm in the middle of nowhere and my DS shuts down because the stupid register is full

I doubt the bike would shut down because a log filled up. I would be a little surprised if it wasn't a rolling log.

Latest update from Zero: after resyncing the encoder on my bike with the controller (running the shipping firmware), it glitched again yesterday. Until then they were considering returning the bike with the shipping firmware as a stopgap; now it seems they have abandoned that path and are working on correcting the bugs in the latest sevcon firmware post-haste.

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ColoPaul

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Re: Glitch
« Reply #263 on: September 05, 2012, 09:24:28 PM »

Latest update from Zero: after resyncing the encoder on my bike with the controller (running the shipping firmware), it glitched again yesterday. Until then they were considering returning the bike with the shipping firmware as a stopgap; now it seems they have abandoned that path and are working on correcting the bugs in the latest sevcon firmware post-haste.

OK, just to clarify - when you say "shipping firmware" you're talking about the sevcon firmware which is in all our bikes.  Sevcon has a 'latest' release which supposedly tracks and corrects for encoder drift - BUT - that 'latest' release is buggy and can't be used.  And "resyncing the encoder" is a "sincos cal"?

So all our encoders are drifting around, and if they drift too far the "shipping firmware" of the Sevcon shuts down?
And a sincos cal can identify/recalibrate the new encoder position; but if the encoder drifts again then the glitch returns?
And the encoders are drifting because why?  Someone had mentioned they are in an epoxy which can get gooey at higher temps?
And why does the sevcon work again immediately after a reboot?  I'm a little confused - if the encoder has drifted far enough away that the sevcon shuts down - why wouldn't it reliably keep shutting down from that point on?

Thanks for helping me understand what's going on...
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trikester

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Re: Glitch
« Reply #264 on: September 05, 2012, 09:26:52 PM »

According to Harlan it is not a rolling log. He said that when it fills up it produces an error signal (that's why I wondered if it also shuts the motor down or does it just give an error signal that never goes away). I asked him if he can reset to clear the register and he said no, he couldn't  :'(

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Richard230

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Re: Glitch
« Reply #265 on: September 05, 2012, 09:33:47 PM »

I last week I rode another 300 miles without a single problem.

The stalling episodes that sgmdudley  reported above might not have been the "glitch" but might have been the stalling issue that I had when my bike was new, which was solved with a new throttle assembly.  The stalling problem seems to occur when stopped and without any warning or vibration. The "glitch" seems to happen when under way and is accompanied by a weird noise and vibration, resulting in the bike slowing down dramatically, but not completely stalling immediately - stalling comes a few seconds later.  The "stalling when stopped" problem can most likely be fixed by the retail dealer. Zero seems to have a handle on that problem, as my bike has not stalled like that since it was repaired 2000 miles ago.

I have that stalling at stoplights issue Richard, but it started happening at the same time as the cutouts at other speeds so I just assumed them to be related.  But I see now it might be 2 separate issues if you had the problem and a new throttle assembly fixed it for you.  Can you give me the details of the throttle fix?  I think I might try to do it to see if it helps.   Thanks Richard!

I never really knew exactly what Zero did to fix my first stalling problem.  They picked up my bike at my home, took it to the factory and I was told that they replaced the throttle assembly and installed the latest (February version) of their software. They provided no other details. After that everything worked fine until the recall waterproofed BMS board was installed.  Immediately after that I started experiencing random stalling.

Now I am having relatively minor issues (so far) with stalling.  But this is just a little different than the usual "glitch".  I am ready for the feeling like the motor is fighting itself. When that happened once, I had enough warning to pull over to the side of the road to re-boot. But these last two stalling events both occurred immediately after the ignition had been turned on and without any warning.  My previous stalling problem occurred during the middle of my ride when I had been sitting at a stop light for a couple of minutes. In those two cases, the throttle would just not work.  The current problem results in the throttle working for a couple of seconds before stalling and occurred only immediately after a boot-up.

I have always been good at discerning failure patterns, but these stalling problems just don't seem to have any pattern that can be reliably predicted.  The occurrence of the stalling seems to be random.  Trying to make sense of it and predict when it will happen is driving me nuts.  It must be a failing component, or one that is receiving some sort of random signal.

Oddly, I had the same problem with my GPR-S.  It ran fine for over 1000 miles and then it too started stalling somewhat randomly.  This occurred after I had removed all of the batteries and the original BMS and installed individual Mini-BMS boards over each cell.  I must have done something wrong when wiring everything back up, as it started to stall every few miles when I came to a stop. When that happened I had to wait for three minutes before the bike would run again for another couple of miles. It seemed to happen (but not every time) when I used the brakes, which also activated the regen.  I bought the Sevcon controller programer from Harlan and it told me that the stalling problem was the result of a "contactor fault". Unfortunately, I was never able to track down what was causing the fault and I finally sold the bike.  Hopefully, the new owner is smarter than I am (which wouldn't take much) and can fix the problem.

What really worries me is that Zero seems to be struggling finding a solution for the problem.  I am sure that they will finally resolve the issue, but having something like this happen to a new product manufactured by a start-up company, can't be good for their bottom line or their development of future improvements to their product line.  It also does nothing to bolster the reputation of electric motorcycles.  I sure hope Brammo doesn't experience similar problems, but  with over 2 years of continual development of the Empulse model, I would assume that is less likely.

All in all, I just want this stalling issue to go away so that I can get back to riding without any worries and so that Zero can get back to selling reliable electric motorcycles and developing new ones.
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protomech

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Re: Glitch
« Reply #266 on: September 05, 2012, 10:32:11 PM »

Latest update from Zero: after resyncing the encoder on my bike with the controller (running the shipping firmware), it glitched again yesterday. Until then they were considering returning the bike with the shipping firmware as a stopgap; now it seems they have abandoned that path and are working on correcting the bugs in the latest sevcon firmware post-haste.

OK, just to clarify - when you say "shipping firmware" you're talking about the sevcon firmware which is in all our bikes.  Sevcon has a 'latest' release which supposedly tracks and corrects for encoder drift - BUT - that 'latest' release is buggy and can't be used.  And "resyncing the encoder" is a "sincos cal"?
The latest release has an issue where the controller can glitch under full throttle when the wheel hits a bump. Zero corrected this problem on the original shipping firmware, and is in the process of correcting it on the most recent sevcon firmware (and going through all their other validation efforts).

Quote
So all our encoders are drifting around, and if they drift too far the "shipping firmware" of the Sevcon shuts down?
Maybe not all, but I think this is the overwhelming cause of the glitch for those who have it.

Quote
And a sincos cal can identify/recalibrate the new encoder position; but if the encoder drifts again then the glitch returns?
That's my understanding. If the controller / encoder pairing has just drifted slightly over time, then a forced recalibration can correct the problem for a significant period of time. In my case the drift is quick enough that it glitched again a short period (hundred miles?) after a forced recalibration.

Quote
And the encoders are drifting because why?  Someone had mentioned they are in an epoxy which can get gooey at higher temps?
And why does the sevcon work again immediately after a reboot?  I'm a little confused - if the encoder has drifted far enough away that the sevcon shuts down - why wouldn't it reliably keep shutting down from that point on?
I don't know why. Controller thermal cycles feels like the best explanation to me; glitches don't seem to be strongly linked to ambient temperature, high acceleration, high speed, etc.

I guess that when starting the controller performs a short calibration cycle. In some cases the calibration cycle fails and it almost immediately shuts off. Sometimes the only way I could get the bike to get past an immediate cutout was to push the bike a few feet and try again.

All that is just my guess, though.

***

One thing I wonder is whether the Empulse and the Enertia Plus will have the same issue. I believe both bikes are using a sevcon controller now. The Empulse only uses liquid cooling for the motor, so unless their thermal design is much better than the Zeros, then they may see thermal cycling issues as well.
« Last Edit: September 05, 2012, 10:38:45 PM by protomech »
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mericle

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Re: Glitch
« Reply #267 on: September 06, 2012, 02:15:58 AM »

Quote
I don't know why. Controller thermal cycles feels like the best explanation to me; glitches don't seem to be strongly linked to ambient temperature, high acceleration, high speed, etc.

With my glitch, I think that it is very temperature dependent. If I attempt to use the bike in the middle of a +90F day, it almost never starts immediately. It can take over 50 recycles before it will move more than a few feet. On a normal morning in central Florida, the bike fails at 2-2.5 miles. In the evening when it is warmer, the bike fails at 1mile and if I sit in traffic soon after the glitch it can fail again. I think that it cools back down when I sit in traffic too long.
To me it seems that there is a temperature band that the bike is likely to fail in. Once I make it beyond this temperature band, the bike does not glitch for the rest of a ride.
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protomech

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Re: Glitch
« Reply #268 on: September 06, 2012, 05:39:16 AM »

According to Harlan it is not a rolling log. He said that when it fills up it produces an error signal (that's why I wondered if it also shuts the motor down or does it just give an error signal that never goes away). I asked him if he can reset to clear the register and he said no, he couldn't  :'(

Zero's lead powertrain engineer claims it is indeed a rolling log, and the rollover works perfectly. Take that for what it's worth. I'm not worried about the logs rolling over, at least until the flash endurance cycle limits are set .. after (worst case) a million cycles or so.
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Electric Terry

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Re: Glitch
« Reply #269 on: September 06, 2012, 07:00:55 AM »

All in all, I just want this stalling issue to go away so that I can get back to riding without any worries and so that Zero can get back to selling reliable electric motorcycles and developing new ones.

Took the words out of my mouth. 

And I agree with Mericle that I think there is a temperature that the bike is sickest at once it has caught the cold. 

When back to back calsincos functions are performed within minutes the values on some parameters are quite different

for this to happen something that should be static must be acting dynamically

"ZERO MBB> calsincos
Reading values from Sevcon
sin_min_read:   0x038E
sin_max_read:   0x08EA
cos_min_read:   0x0500
cox_max_read:   0x0AE9
sin_min_actual: 0x038E
sin_max_actual: 0x0AE7
cos_min_actual: 0x0500
cos_max_actual: 0x0AE9
Writing values to Sevcon
Reading back values from Sevcon
sin_min_read:   0x038E
sin_max_read:   0x0AE7
cos_min_read:   0x0500
cox_max_read:   0x0AE9

ZERO MBB> calsincos
Reading values from Sevcon
sin_min_read:   0x038E
sin_max_read:   0x0AE7
cos_min_read:   0x0500
cox_max_read:   0x0AE9
sin_min_actual: 0x050B
sin_max_actual: 0x0AEC
cos_min_actual: 0x0505
cos_max_actual: 0x0AD8
Writing values to Sevcon
Reading back values from Sevcon
sin_min_read:   0x050B
sin_max_read:   0x0AEC
cos_min_read:   0x0505
cox_max_read:   0x0AD8

ZERO MBB> "
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