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Author Topic: Glitch  (Read 32756 times)

blake

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Re: Glitch
« Reply #240 on: September 01, 2012, 06:29:48 AM »

Took my S9 to my local dealer today and they did a software update/restart and so far it seems to be ok.

blake
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Electric Terry

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Re: Glitch
« Reply #241 on: September 01, 2012, 08:56:32 PM »

Took my S9 to my local dealer today and they did a software update/restart and so far it seems to be ok.

blake


Great to hear blake!! Was it a cecalibration? calsincos command when logged in to Zero MBB> through the OBDII connector?  Did you see them lift the bike and spin the back wheel?

My calibration values keep changing.  For that to occur i'm feeling like something solid state must be moving that shouldn't be.

Haha and Mericle!!! That is an incredible piece of work you did!!! It will come in very useful for those of us away from a local dealer trying to fix this issue on our own!

Also I like the idea of the red button on the right being modified to remove power to the controller and being able to reset it in a  instant without having to take your hand off the handle bars.  I've done it so much, yesterday was awful , 50+ times :(, yet I had another calibration done and it ran so good for 25 miles or so.  Trouble is reseting the key when on the highway and there is an elevation change or debris to avoid or run over and hold on.  With one hand it's hard to keep the bike from getting the shakes, and I'm a pretty strong guy.  We need a way to keep both hands on the bars and reset remotely.  This is why i moved the position of the eco/sport switch.  It was dangerous and unsafe in it's current location to switch while riding, which from reading the forums, that most people will naturally do.
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Electric Terry

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Re: Glitch
« Reply #242 on: September 01, 2012, 08:57:51 PM »

Very clever!

Now we just need something that auto-cycles when it detects the glitch.

Latest news from Zero:

The new sevcon firmware which corrects the encoder drift  has some of the same issues Zero corrected in the earlier shipping firmware, eg cutouts or sporadic behavior when full throttle over bumps, curbs, or potholes. Sounds like an upgrade versus random encoder drift glitches to me.. but still some work to be done it seems.

How new is that firmware?  I want to give it a shot asap!

Also the idea of a cutout sensor that works in miliseconds to recycle the controller to work if all proper parameters are met is a brilliant idea!
« Last Edit: September 01, 2012, 10:15:50 PM by offthegrid »
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trikester

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Re: Glitch
« Reply #243 on: September 01, 2012, 11:11:21 PM »

Quote
This is why i moved the position of the eco/sport switch.  It was dangerous and unsafe in it's current location to switch while riding, which from reading the forums, that most people will naturally do.

Offthegrid, I hope you have seen my postings on what I did about the SPORT/ECO switch. Changing to the waterproof "bat handle" toggle switch in place of the stock rocker switch enabled me to feel the position of the switch and change it without having to look over the bar, taking my eyes off the road (or trail).

Then adding the handle bar momentary switch (double pole, also waterproof) so that with my left index finger I can go from SPORT to ECO momentarily as long as I wish (the switch springs back as soon as I release my finger hold). I do have to "blip[" the throttle each time I change modes - to initiate the change. The reason for the double pole momentary switch is to also light the brake light which warns people behind me that I'm slowing and it also puts ECO into the maximum regen mode for quick slowing (done when the brake light is on).

Both postings are back on earlier pages.

Trikester
« Last Edit: September 01, 2012, 11:15:18 PM by trikester »
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sgmdudley

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Re: Glitch
« Reply #244 on: September 03, 2012, 07:09:52 AM »

Well, I got it too!!!!  2012 S9, S/N 00186, delivered May 1st 2012
.
Today, Sept 2, 2012, milage 1,435. Air temp 88, Garage temp mid 90's. Started out of the alley and turned
right onto a 4 lane street in my hometown of Longmont, CO. Died. While coasting to a stop I
rebooted. I was trying to keep up with a friend who was on his BMer. For the next mile to the
next stop light intersection it ran a little ragged. Waited at the light for a few minutes then when
I got the green, started to go and it died again before I could even get out of the crosswalk.
Went to the side and turned off the key. Pushed myself back to the lane, waited only half a
minute or so then rebooted. Ran normal the rest of the way to the next town including 75 on
a major highway. I was going to my friends house so he could test drive the Zero (its a S9).
He took a 15 minute ride without a glitch. Then going back home I ran it 10 miles down the
road at 70. I'll be contacting the dealer on Tuesday.

PS: The 1st glitch occured as I was "Gently" accerating in a right turn. The 2nd glitch occured
after moving a few feet. In between the motor ran a little rough. After the 2nd reboot, it was
back to the smooth operation I was used to.
« Last Edit: September 04, 2012, 12:01:03 AM by sgmdudley »
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Electric Terry

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Re: Glitch
« Reply #245 on: September 03, 2012, 05:00:07 PM »

Hey Trikester, I did see your post on that and I already moved my switch from the unsafe position to the handlebar using the wires for the horn which I have never used on a motorcycle in 15 years of riding. I'm just not a horn type of guy lol.  And I felt much safer as you and others did, by not having to take your hand off the handle bars to switch modes.
Trouble is each time you switch it records a position in the main bike board log looks something like this:

"11080     07/30/2012 18:25:56  Low Speed Switch           pos = ON
 11081     07/30/2012 18:26:03  Low Speed Switch           pos = OFF
 11082     07/30/2012 18:26:04  Low Speed Switch           pos = ON
 11083     07/30/2012 18:26:18  Low Speed Switch           pos = OFF"

Or should i say it looks exactly like that.  I stopped using the button that day as my cutouts were getting worse and i wanted to make sure I wasn't filling my log up with ten thousand regen switches, that might be adding to, or complicating the problem.  I went back and saw i was filling up my log with hundreds of switches a day and as much as it makes sense to ride this way as it is the logical, efficient, environmentally best way, this isn't the absolute best way to achieve this.

I think the real fix to the regen is programming.  it's something normally like 7% in sport, then 15% with the brakes on.  But in eco it's like 15% normally and 25% with the brakes on.  I'd like to program sport mode to be 25% on off throttle, and even higher than that when braking.  If you ever want to truly coast, you always have throttle control for that, just give a little twist. ;)
« Last Edit: September 03, 2012, 05:20:48 PM by offthegrid »
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Electric Terry

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Re: Glitch
« Reply #246 on: September 03, 2012, 05:06:31 PM »

Well, I got it too!!!!
.
Today, milage 1,435. Air temp 88, Garage temp mid 90's. Started out of the alley and turned
right onto a 4 lane street in my hometown of Longmont, CO. Died. While coasting to a stop I
rebooted. I was trying to keep up with a friend who was on his BMer. For the next mile to the
next stop light intersection it ran a little ragged. Waited at the light for a few minutes then when
I got the green, started to go and it died again before I could even get out of the crosswalk.
Went to the side and turned off the key. Pushed myself back to the lane, waited only half a
minute or so then rebooted. Ran normal the rest of the way to the next town including 75 on
a major highway. I was going to my friends house so he could test drive the Zero (its a S9).
He took a 15 minute ride without a glitch. Then going back home I ran it 10 miles down the
road at 70. I'll be contacting the dealer on Tuesday.

Sgmdudley I went through this thread again and with the large number of new cases of this that have been posted the past few weeks, it looks like about 20 bikes on this forum have had it happen.  How many total zero owners do we have that post regularly here? 30 or so? Anyone know?  It looks like more than half the bikes have got it already, most with close to 2000 miles.   My guess is the others just have less miles or were from an early production run.  i know from talking to Jon, matt and Richard at Zero, some of the very first bikes made they have there have close to 25k miles and harlans bike have a lot more miles and never had it.  I wonder what changed in production that caused all the later produced bikes to get it?   I didn't get mine till late April.

Last week I reperformed a calsincos when hot and it was initally worse.  In fact all it would do was go backwards when you applied the throttle until once it tried to go backwards and giving it more throttle and out of nowhere it finally shot forward at full speed almost throwing me off the bike.  Went back and did the recalibration it again and it seemed to fix it.  However another 50 miles or later and it started to run rough again.  :(

I was able to get an emailed copy of my logs and one of the first things I noticed was my motor controller hits the restriction temp of 70C stage one, and 75C stage 2 almost daily.  The motor stage one and 2 restrictions are at 145C and 152C but my motor usually is cooler at around 120C-140C when the controller overheats.  The batteries are usually between 35C and 40C with their restrictions begin at 50C stage 1 and 60C stage 2.  

At least on my bike the controller is the weak link.  I dont know if the heatsink wasn't seated properly or whether something inside is faulty, but with the amount of heat cycles it's hit, even though power fully restricts at 75C the controller temp has crept up to at least 80C, way over its limit.  I think it's time to upgrade the controller.  Something must be worng with it after going through all these over max allowable temp heat cycles.  Example from my logs:

"00238     05/21/2012 09:30:10  High Mot/Ctrl/Pack Temp    Mot: 136C, Ctrl:  79C, Pack:  40C
 00239     05/21/2012 09:30:20  High Mot/Ctrl/Pack Temp    Mot: 137C, Ctrl:  80C, Pack:  40C
 00240     05/21/2012 09:30:30  High Mot/Ctrl/Pack Temp    Mot: 138C, Ctrl:  80C, Pack:  40C
 00241     05/21/2012 09:30:40  High Mot/Ctrl/Pack Temp    Mot: 137C, Ctrl:  79C, Pack:  40C"


Simply from a safety standpoint.  I tried to let zero figure out what it is with the encoder, but I never seem to hear back from them without repeated calling, and I just can't keep riding with these cutouts without actively trying new things to fix it.  One of these days cutting out with a semi truck too close behind me and I'm gonna get it while trying to fiddle with the key and him texting and driving out of the corner of his eye.   Warranty voided or not, from a safety standpoint I feel I have no other choice.  Pretty sure legally any lawyer, judge or jury would say after 6000 of the almost 9000 miles total I have, I waited a reasonable amount of time to allow them to tell my closest dealer what to do to fix it.  Although again it looks like the underzised controller is at least part of the problem as the data clearly indicates it is constantly stressed to it's limit and the issue is no doubt the ability for the controller to sense the correct position of the motor.  All the software upgrades and calibrations aren't doing it.  Time to replace one or both of the remaining components.  I probably should have done this a long time ago.

What sucks is 99% of the time it runs great, enough so that I gamble with it on each ride that it might be ok this time, but then when it happens, it happens a lot.  I don't know how to replace the encoder, if I did I'd do it, but I feel comfortable installing an upgraded controller, especially since my logs show absolute proof my damn size 4 controller sits at between 70 degrees C and 75C the majority of it's life, and that it's maximum happy limit.  It other words it's probably rather unhappy and potentially the source of my safety issues.  Logically knowing what I now know, if I didn't inform someone who was riding a bike that was cutting out all the time that their controller was undersized and perhaps faulty from heat damage, I could be considered negligent.  But since it is me, I feel the only prudent thing to do to protect myself is to do the logical thing and replace the weakest known link in the system and hope for the best.

Sorry for the rant, ususally pretty happy at 6 in the morning, especially on a day off.  I wanted to go riding this morning, but realized I better wait for the sun to rise just to be safe if there was a cutout and someone didn't see me.  So all I was left to do was get on the conputer and complain, lol.  It's almost 7 and starting to get light.   Gonna go for a ride.  Wish me luck.  :)

p.s. when you get a recalibration done, ask your dealer to email you a copy of your logs, both the main bike board, and BMS.  more interesting reading than the sunday comics I promise, and you can put 2 and 2 together as you look at the dates of all your errors and say "oh yeah' I remember the bike cutting out then!  Might help us all get to the bottom of this.
« Last Edit: September 03, 2012, 06:04:11 PM by offthegrid »
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Richard230

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Re: Glitch
« Reply #247 on: September 03, 2012, 08:53:57 PM »

I last week I rode another 300 miles without a single problem.

The stalling episodes that sgmdudley  reported above might not have been the "glitch" but might have been the stalling issue that I had when my bike was new, which was solved with a new throttle assembly.  The stalling problem seems to occur when stopped and without any warning or vibration. The "glitch" seems to happen when under way and is accompanied by a weird noise and vibration, resulting in the bike slowing down dramatically, but not completely stalling immediately - stalling comes a few seconds later.  The "stalling when stopped" problem can most likely be fixed by the retail dealer. Zero seems to have a handle on that problem, as my bike has not stalled like that since it was repaired 2000 miles ago.
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dkw12002

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Re: Glitch
« Reply #248 on: September 03, 2012, 11:29:15 PM »

My 2011 S quit on me an hour ago. Ran perfectly when I went to lunch, but as I twisted the throttle to leave Subway, it accelerated, hesitated a couple times, lost power, and then stopped a hundred yards away. After I came to a stop and twisted the throttle, there was this growling sound coming from the motor I think, then nothing...nearly full battery cause I was only a mile from home..downhill most of the way so I got over on a sidewalk and walked and coasted it home. After 4 or 5 reboots, and plugging the bike in to recharge, still nothing. Could have been a lot worse if I was on the interstate instead of a parking lot.
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ColoPaul

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Re: Glitch
« Reply #249 on: September 04, 2012, 01:04:26 AM »

My 2011 S quit on me an hour ago. Ran perfectly when I went to lunch, but as I twisted the throttle to leave Subway, it accelerated, hesitated a couple times, lost power, and then stopped a hundred yards away. After I came to a stop and twisted the throttle, there was this growling sound coming from the motor I think, then nothing...nearly full battery cause I was only a mile from home..downhill most of the way so I got over on a sidewalk and walked and coasted it home. After 4 or 5 reboots, and plugging the bike in to recharge, still nothing. Could have been a lot worse if I was on the interstate instead of a parking lot.

Sorry to hear about that.  2011's are still under warranty, right?  Sounds like a hard failure of some kind, however- not the dreaded 'glitch'.
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dkw12002

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Re: Glitch
« Reply #250 on: September 04, 2012, 02:04:14 AM »

Yes, still under warranty.  I have 3600 miles on it. I usually do not take it to Subway (restaurant) which is closeby, so I really lucked out being able to essentially walk and coast the bike home. Pushing 196 lbs up my driveway was the hardest part, but even that wasn't bad. I'll see if AF1 can pick it up tomorrow and I'll post the details once I get them. May be a bad throttle.
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manlytom

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Re: Glitch
« Reply #251 on: September 04, 2012, 09:39:47 AM »

My 2011 S quit on me an hour ago. Ran perfectly when I went to lunch, but as I twisted the throttle to leave Subway, it accelerated, hesitated a couple times, lost power, and then stopped a hundred yards away. After I came to a stop and twisted the throttle, there was this growling sound coming from the motor I think, then nothing...nearly full battery cause I was only a mile from home..downhill most of the way so I got over on a sidewalk and walked and coasted it home. After 4 or 5 reboots, and plugging the bike in to recharge, still nothing. Could have been a lot worse if I was on the interstate instead of a parking lot.

Sorry to hear about that.  2011's are still under warranty, right?  Sounds like a hard failure of some kind, however- not the dreaded 'glitch'.

Hi, had a similar issue and multiple re-sets eventually got the sucker going again. As it is quite a different motor - Agni - I start another thread on the 2011.
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Tom
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trikester

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Re: Glitch
« Reply #252 on: September 04, 2012, 10:42:55 AM »

Quote
Trouble is each time you switch it records a position in the main bike board log looks something like this:

"11080     07/30/2012 18:25:56  Low Speed Switch           pos = ON
 11081     07/30/2012 18:26:03  Low Speed Switch           pos = OFF
 11082     07/30/2012 18:26:04  Low Speed Switch           pos = ON
 11083     07/30/2012 18:26:18  Low Speed Switch           pos = OFF"

Or should i say it looks exactly like that.  I stopped using the button that day as my cutouts were getting worse and i wanted to make sure I wasn't filling my log up with ten thousand regen switches, that might be adding to, or complicating the problem.  I went back and saw i was filling up my log with hundreds of switches a day and as much as it makes sense to ride this way as it is the logical, efficient, environmentally best way, this isn't the absolute best way to achieve this.

It really ticks me off that the designer put this register in there to record the number of times we switch from SPORT to ECO and back. According to Harlan it will eventually lead to an error signal (after thousands of switches). I don't know if the error signal produced by this register will effect the running of the bike or not, it may just be an indicator. My point is; why does anyone care to know how many times the rider switches between modes? Keeping a record of mode switches seems like a totally unnecessary function to me, that may cause some difficulty down the line. >:(

Trikester

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Lipo423

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Re: Glitch
« Reply #253 on: September 04, 2012, 10:49:25 AM »

Sometimes Engeneers+marketing get a little ahead of themselves...maybe they just wanted to find out if it is worth to keep the ECO/SPORT switch on the bike in the long run...who knows...
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manlytom

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Re: Glitch
« Reply #254 on: September 04, 2012, 10:52:36 AM »

morning Lipo, just tried to put my 2c here as well:
guess they left the "debug" mode on ?? if the register runs full the bike might shut down -- as it cannot record more. At least no further errors being recorded.
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