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[Pard]

Pard, energica usa IS in business doing what they are allowed to do.
They will still fix bikes as they have the parts to do so.

It's a bit more complicated than that.  Ok lets say you have a bad cell.
What you going to do?  replace that one bad cell with a new one?
The rest of the cells are a few years old and have their degradation on them as well,
now you'll have a hot cell and the rest of them will have issues.
No matter the technology it's a really bad idea to put a brand new battery mixed with older batteries, especially in a series arm.
You might get away with it on a purely paralled circuit as voltages will tend to 'fix themselves' as to which battery draws how much but in series in a pack.  bad juju

The best way to fix it wouild be to find a cell that is about as old as the rest are, ie the pack is, and ideally been abused the same way.  You could run a charge / discharge curve and see the characteristics of it, find one that is as close as possible and put it in there.

It wouldn't hurt to call them and see if you are still under warranty.

worse case, they have incredible deals on experias now.  IM really thinking of getting one.

aaron

Good advice!