If the battery bank does have a bad cell it will be very easy to push that one cell into a way high voltage state to get the overall 'row' or bank and overall battery pack voltage to be where it says 100 percent charged. However this is just a surface charge on that battery, if it's charged past it's capacity while it may hold a tiny minute bit of energy which shows a higher voltage, the moment you start drawing off it, that extra will immediately go away and the cell will drop back to it's normal 'working range' voltage, which if it's bad, will be lower than the rest. Also note that having a bad cell in a bank will also affect the charging of the batteries on either side of it as well and this problem will get cumulatively worse as the damage it can cause spreads. So it shows 100 percent but after maybe a mile all the surface charges drop off and you are your real voltage, which it equates to 97 percent.
Undercharging is typically not an issue with Liths, as long as you don't go below their Minimum recommended voltage, unlike lead acids, nicd, nimh they do NOT have to be fully topped off each charge and / or kept there floating like lead does. However with a damaged / bad cell, you can pretty much guarantee you taking at least that one, below where it is safe to do so.
Battery balance will often show as 0 a 0 v, as mentioned because it is often internal. The current is flowing between each individual cell in the overall bank to balance them all out, NOT so much taking new energy in from the outside, so no real way to measure that easily. In the case with the energica I believe they also do a lesser value, 'topping off' charge with new power being introduced at the same time the batteries are also moving current around between themselves to make everything happy. When all is done, they are all at their peak voltage and ALL at the same voltage.
THIS seems to be an issue with these bikes. Has anyone figured out what is causing this one group of cells to go bad in the overall pack on these? Are they tapping these to provide 12 volts or something to the brains of the bike and that is taking it's toll over time or what exactly? Seems odd that a batter would have the same, rather unique fault, across many units.
Aaron