For all practical purposes. Consider Freezing to be the point of fornication for a Lithium Battery. That'd be 32F 0C.
Once you get close to that or below the battery really starts to fall off fast AND HARD.
If you get into the 20's might as well just consider the thing a doorstop at that point.
THAT IS THE CHEMISTRY... DEAL WITH IT !!!
Heaters, might be doable in a bike, have the little elements between the plates of cells but that does consume some power. Or, here's something that'd be an interesting concept for energica, or anyone. Have an very well insulated reservoir of water. Say a quart of it. Throw a peltier into it so you could either heat OR cool. Maybe run 100 watts, or shit, even 300 watts, that's more realistic, heat the water up, and use the pump to recirc it thru the batteries. Even if the pump turned on and off with temperature that'd be better. I don't know if Energica uses cooling for their batteries or just lets them run au naturale, but if there is a loop, THIS could keep it very useable during even the shittiest of conditions. When the weather gets too hot, and the radiator may not be able to handle it as good anymore, run it thru here with the peltiers working the opposite direction to drag 300 wattish of heat OUT of the water, then push it thru to help cool them. With a 21kw battery, dragging 1k off it every 3 hours in even the worse conditions, and lets say you can keep them at 70 F or so, just the added range you'd get out of their being warm, would make up for what they'd drag, over, drawing off them at say 35 degrees.
Food for thought.
Aaron