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Author Topic: ChargePoint screwed up--not Energica  (Read 3244 times)

DonTom

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Re: ChargePoint screwed up--not Energica
« Reply #45 on: June 21, 2023, 11:32:39 AM »

I tried the CP chargers by Dennys in Tehachapi and Mojave today.   None of the units would initiate a charge on my ‘22 Eva Ribelle.  The Tehachapi units listed the software version as 7.5.0.18.  The touch screens on all of the Mojave units are fried so I couldn’t pull up the information pages. ??


Looks like they have not yet done that area. The 7.5.0.22 is what you want, but I think the FW gets updated before the version number. So even the 0.18 are worth trying.


I assume any of them could work any day now.


BTW, that Denny's makes the Bourbon Chicken Skillet extra good. But I have only been there in my RVs. I noticed the CP charge stations there, but never had a chance to use them. I was there last on May 10 of this year, on my way back from Tucson, AZ.


-Don-  Reno, NV
« Last Edit: June 21, 2023, 11:38:02 AM by DonTom »
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1971 BMW R75/5
1984 Yamaha Venture
2002 Suzuki DR200SE
2013 Triumph Trophy SE
2016 Kawasaki Versys 650 LT
2017 Blk/Gold HD Road Glide Ultra
2017 Org Zero DS ZF 6.5/(now is 7.2)
2017 Red Zero SR ZF13 w/ Pwr Tank
2020 Energica EVA SS9
2023 Energica Experia LE
2023 Zero DSR/X

Dryer667

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Re: ChargePoint screwed up--not Energica
« Reply #46 on: June 21, 2023, 09:28:12 PM »

I tried two CP chargers in Garden City Utah this weekend and both had .18 firmware yet one worked like a charm. So strange with the inconsistencies.

With the screens, sometimes if I wet my finger it helps but yea those screens are not great at all.
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DonTom

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Re: ChargePoint screwed up--not Energica
« Reply #47 on: June 21, 2023, 09:45:36 PM »

I tried two CP chargers in Garden City Utah this weekend and both had .18 firmware yet one worked like a charm. So strange with the inconsistencies.

With the screens, sometimes if I wet my finger it helps but yea those screens are not great at all.
I expect the version number is last to get updated. It probably has the .22 but displaying as .18 for now.


This is my guess only because the .18 CP at Cisco Grove, CA did NOT work all and then worked perfectly a week later but still said it was .18. Something did change for sure--just not the version number. Same bike, same charger, same everything. Had the typical symptoms of the .18 at first, would stay stuck on the initializing screen but not charge and a week later with the same version number on the display worked exactly like all the other do with the .22.


-Don-  Reno, NV
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1971 BMW R75/5
1984 Yamaha Venture
2002 Suzuki DR200SE
2013 Triumph Trophy SE
2016 Kawasaki Versys 650 LT
2017 Blk/Gold HD Road Glide Ultra
2017 Org Zero DS ZF 6.5/(now is 7.2)
2017 Red Zero SR ZF13 w/ Pwr Tank
2020 Energica EVA SS9
2023 Energica Experia LE
2023 Zero DSR/X

DonTom

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Re: ChargePoint screwed up--not Energica
« Reply #48 on: June 22, 2023, 10:12:35 AM »

I rode my Experia to Gardnerville, NV today.


Nice ride, but nothing accomplished with the CP there. Lots of construction, all roads closed to the charger, but not even that would stop me.


I parked the bike and walked to the charger. But even that did no good.


The charger seems to be working, but the screen is cracked in such a way that I cannot select the "About" from "Settings". I could select "settings" and see the "About" icon but not select it. I tried various things for a good 20 minutes to no avail.


But I guess it doesn't make any difference as we cannot use it anyway and by the time the construction is done, it will be a while and most likely be updated by then anyway. The way they have the roads dug up, I expect they will be working there for another month or so. There is a working EV-Go less than a half mile from there anyway, which I used today and then on to Markleeville, CA and then back home.  140-mile round trip. Nice day for a ride, but my main objective was not accomplished.


-Don-  Reno, NV



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1971 BMW R75/5
1984 Yamaha Venture
2002 Suzuki DR200SE
2013 Triumph Trophy SE
2016 Kawasaki Versys 650 LT
2017 Blk/Gold HD Road Glide Ultra
2017 Org Zero DS ZF 6.5/(now is 7.2)
2017 Red Zero SR ZF13 w/ Pwr Tank
2020 Energica EVA SS9
2023 Energica Experia LE
2023 Zero DSR/X

Dryer667

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Re: ChargePoint screwed up--not Energica
« Reply #49 on: June 22, 2023, 12:32:56 PM »

I tried another CP charger today that listed .18 firmware that worked. What I have noticed though is that the app will not track the charge correctly. Other than seeing the bike charging it will not display the duration, charge rate, or anything other really. Even in the charging history screen of the app after the fact. A step in the right direction but still a ways to go.
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DonTom

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Re: ChargePoint screwed up--not Energica
« Reply #50 on: June 22, 2023, 01:27:37 PM »

I tried another CP charger today that listed .18 firmware that worked. What I have noticed though is that the app will not track the charge correctly. Other than seeing the bike charging it will not display the duration, charge rate, or anything other really. Even in the charging history screen of the app after the fact. A step in the right direction but still a ways to go.
Yeah, I agree. It seems to me that CP is working as fast as possible to get the important stuff working for us, the rest they can take more time with.


BTW, I wonder what the .19, .20, .21 FW was or why they would skip over those three.


-Don-  Reno, NV
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1971 BMW R75/5
1984 Yamaha Venture
2002 Suzuki DR200SE
2013 Triumph Trophy SE
2016 Kawasaki Versys 650 LT
2017 Blk/Gold HD Road Glide Ultra
2017 Org Zero DS ZF 6.5/(now is 7.2)
2017 Red Zero SR ZF13 w/ Pwr Tank
2020 Energica EVA SS9
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2023 Zero DSR/X

Specter

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Re: ChargePoint screwed up--not Energica
« Reply #51 on: June 24, 2023, 08:24:01 AM »

why don't you ask them and then report back to us?

Aaron
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DonTom

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Re: ChargePoint screwed up--not Energica
« Reply #52 on: June 24, 2023, 09:43:34 AM »

why don't you ask them and then report back to us?

Aaron
I don't care that much, but if you do, you may send them a note here.


-Don-  Reno, NV
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1971 BMW R75/5
1984 Yamaha Venture
2002 Suzuki DR200SE
2013 Triumph Trophy SE
2016 Kawasaki Versys 650 LT
2017 Blk/Gold HD Road Glide Ultra
2017 Org Zero DS ZF 6.5/(now is 7.2)
2017 Red Zero SR ZF13 w/ Pwr Tank
2020 Energica EVA SS9
2023 Energica Experia LE
2023 Zero DSR/X

Specter

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Re: ChargePoint screwed up--not Energica
« Reply #53 on: June 26, 2023, 08:05:38 AM »

well if you don't care that much then why would you post here, I wonder what they were?  if you didn't care???

Aaron
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DonTom

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Re: ChargePoint screwed up--not Energica
« Reply #54 on: June 26, 2023, 09:40:07 AM »

well if you don't care that much then why would you post here, I wonder what they were?  if you didn't care???

Aaron
I care very little, and that only because of curiosity. Not enough to bother CP with it.


But I assume the versions between .18 and .22 they found other bugs before they were released. Often when one thing is changed and fixed with SW, it breaks something else. Kinda like when CP upgraded to the .18 version. It worked fine before that .18 "upgrade" on our Energicas.


All I really care about is if CPs now work. And it seems they do (at least most--and all that I have tried lately) and they all work very well.


BTW, it seems to me all the fast chargers from ANY company, EV-GO, EV-Connect, Electrify America, etc) all work much better than they did a year ago on our Energicas. It's been a while since any of them have not worked for me on the very first try.


Have others here noticed the same?  Seems the days we had to connect, disconnect, reconnect and try again are over with.  However, that did happen to me with the Tesla Magic Dock in Placerville, not sure if that should even count.


The big problem today is many CCS chargers have been broken for more than six months. And some very important locations such as here, where there is only one in the area. Messes up the rides I used to take on my SS9 around Lake Tahoe. Read the comments below there.


-Don- Reno, NV
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1971 BMW R75/5
1984 Yamaha Venture
2002 Suzuki DR200SE
2013 Triumph Trophy SE
2016 Kawasaki Versys 650 LT
2017 Blk/Gold HD Road Glide Ultra
2017 Org Zero DS ZF 6.5/(now is 7.2)
2017 Red Zero SR ZF13 w/ Pwr Tank
2020 Energica EVA SS9
2023 Energica Experia LE
2023 Zero DSR/X

bbribelle

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Re: ChargePoint screwed up--not Energica
« Reply #55 on: July 03, 2023, 08:59:33 AM »

I went for a ride this morning to check the ChargePoint chargers at Hwy 58 and Comanche east of Bakersfield.  They have been upgraded to .22 and charged my ‘22 EVs Ribelle with no problems.  I also tried a charger by Denny’s in Tehachapi and it worked OK as well.  There was a nice RIVIAN R1S on the second charger.

Later this week I should be able to check the ChargePoint chargers by Denny’s in Mojave and at Brady’s on 395 near Inyokern.  I hope to find .22 rolled out everywhere.  Now if the ChargePoint station owners can just keep their units repaired.
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Specter

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Re: ChargePoint screwed up--not Energica
« Reply #56 on: July 03, 2023, 09:10:22 AM »

I am hearing so many places that the charges are always OOC.  WTF is going wrong with them?  I mean come on burning them out that often?  Is there a design flaw with them or what?  Is it a actual hardware issue or is the credit card / processing gateway going down all the time and the owners, pretty much clueless how to reboot things etc etc,as gas station / restaurant owners are apt to be?

Aaron
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DonTom

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Re: ChargePoint screwed up--not Energica
« Reply #57 on: July 03, 2023, 09:23:32 AM »

I went for a ride this morning to check the ChargePoint chargers at Hwy 58 and Comanche east of Bakersfield.  They have been upgraded to .22 and charged my ‘22 EVs Ribelle with no problems.  I also tried a charger by Denny’s in Tehachapi and it worked OK as well.  There was a nice RIVIAN R1S on the second charger.

Later this week I should be able to check the ChargePoint chargers by Denny’s in Mojave and at Brady’s on 395 near Inyokern.  I hope to find .22 rolled out everywhere.  Now if the ChargePoint station owners can just keep their units repaired.
Many of the older Chargepoints are owned by the property owner. It is the norm that they are NEVER fixed when they are once out of warranty and break. They are expensive to repair and the property owner can only lose on the repair. We cannot blame them as they are not in business to lose money. This is what happened at the Chargepoint in Fallon, NV and I assume the CP in Middegate, NV. They will most likely never be repaired or replaced.


I was the one to convince Plugshare to make Fallon, NV a green location as only the J-1772 will be working there from now on. When we know a CCS charger will never be repaired, there is no reason for it to be orange on plugshare.



BTW, if a CP shows as ".18" try it anyway. I think sometimes the version number is not always updated--at least not at the same time as the charger FW.


BTW, there is a forum here that is devoted ONLY to fastchargers.


-Don-  Reno, NV
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1971 BMW R75/5
1984 Yamaha Venture
2002 Suzuki DR200SE
2013 Triumph Trophy SE
2016 Kawasaki Versys 650 LT
2017 Blk/Gold HD Road Glide Ultra
2017 Org Zero DS ZF 6.5/(now is 7.2)
2017 Red Zero SR ZF13 w/ Pwr Tank
2020 Energica EVA SS9
2023 Energica Experia LE
2023 Zero DSR/X

svelectric

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Re: ChargePoint screwed up--not Energica
« Reply #58 on: July 05, 2023, 09:35:01 PM »

I tried a CEP250 with the 7.5.0.18 firmware a week ago in Waukesha, WI.  No go, just stuck at the waiting screen.  I did have luck on a smaller 24kw chargepoint station just down the road at the Jaguar dealer.  It's a completely/smaller different model, kind of like the harley ones.
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MVetter

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Re: ChargePoint screwed up--not Energica
« Reply #59 on: July 05, 2023, 10:09:36 PM »

Those are the old Key Watt machines. They're slowly breaking and are past their service life aka if they break now they will not be repaired. Enjoy them while you can.
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