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Author Topic: ChargePoint screwed up--not Energica  (Read 3160 times)

DonTom

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ChargePoint screwed up--not Energica
« on: May 22, 2023, 05:53:27 AM »

I just now rode my 2020 Esse Esse 9- (smaller battery) from Reno to Auburn. NONE of three ChargePoint locations would charge up my 2020 Esse Esse 9- on I-80 in CA. I have used all three of these charge locations last year with no issues at all on the same bike. That tells me CP screwed up, not Energica. CP changed their FW to what will no longer work with ANY Energica.


I thought somebody here said this was only an issue with the larger battery-- That is not true, exactly same issue with the smaller battery as with my Experia.


The three ChargePoint locations that did NOT work with my 2020 Esse Esse 9- today:


1. Truckee, CA (but there are EA chargers a few miles away that worked well).
2. Cisco Grove, CA (this is an important location to me that I can no longer use).
3. Dash and Dine, Colfax, CA


I posted a message on Plugshare for all of these locations.


What I do NOT understand is why the Chargepoint in Grass Valley, CA does work. It says it is the same FW and model number as the others and works well on both my Energicas. But I have not tried this one since March 25, 2023.


But one nice thing I can say for CP is all these above locations also have a J-plug that does work fine with all my electric motorcycles.


-Don-  Auburn, CA
« Last Edit: May 22, 2023, 06:54:11 AM by DonTom »
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1971 BMW R75/5
1984 Yamaha Venture
2002 Suzuki DR200SE
2013 Triumph Trophy SE
2016 Kawasaki Versys 650 LT
2017 Blk/Gold HD Road Glide Ultra
2017 Org Zero DS ZF 6.5/(now is 7.2)
2017 Red Zero SR ZF13 w/ Pwr Tank
2020 Energica EVA SS9
2023 Energica Experia LE
2023 Zero DSR/X

MVetter

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Re: ChargePoint screwed up--not Energica
« Reply #1 on: May 22, 2023, 06:15:37 AM »

Chargepoint has been made aware of the issue as Stefano himself went to their HQ to work with them on solving it. I am told they will begin rolling out new firmware in the upcoming weeks. As you may know, they start locally (Campbell) and expand until they eventually cover the rest of the US. The entire process may take a couple months. So patience for just a little bit longer.
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DonTom

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Re: ChargePoint screwed up--not Energica
« Reply #2 on: May 22, 2023, 06:48:23 AM »

Chargepoint has been made aware of the issue as Stefano himself went to their HQ to work with them on solving it. I am told they will begin rolling out new firmware in the upcoming weeks. As you may know, they start locally (Campbell) and expand until they eventually cover the rest of the US. The entire process may take a couple months. So patience for just a little bit longer.
Thanks for the info. I can get by without them working for now.  I will just look for other CCS chargers. There are plenty of them between here and Reno. And NV has a lot less CPs.  EV-Range and EV-Connect are more common. BTW, they have four new CCS stations in Carson City. I was the first to use them when they opened on May 16.


BTW, do you have any idea why the same model and version CP in Grass Valley, CA works fine on both my Energicas?  My check-in there is March 25, 2023 with my 2023 Experia (Plugshare says it is a 2022).


-Don-  Auburn, CA


« Last Edit: May 22, 2023, 06:54:52 AM by DonTom »
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1971 BMW R75/5
1984 Yamaha Venture
2002 Suzuki DR200SE
2013 Triumph Trophy SE
2016 Kawasaki Versys 650 LT
2017 Blk/Gold HD Road Glide Ultra
2017 Org Zero DS ZF 6.5/(now is 7.2)
2017 Red Zero SR ZF13 w/ Pwr Tank
2020 Energica EVA SS9
2023 Energica Experia LE
2023 Zero DSR/X

HoodRichOG

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Re: ChargePoint screwed up--not Energica
« Reply #3 on: May 22, 2023, 08:58:46 AM »

Chargepoint sucks.

Broken chargers are common.

The CP250 worked, then they didn't, then they did, and now they haven't for the last months.

I try to avoid them if I can.
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DonTom

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Re: ChargePoint screwed up--not Energica
« Reply #4 on: May 22, 2023, 09:43:38 AM »

Chargepoint sucks.

Broken chargers are common.

The CP250 worked, then they didn't, then they did, and now they haven't for the last months.

I try to avoid them if I can.
Last year, I had better luck with CP than any of the others. They always worked on the first try. Today, I had to use the EA in Truckee. It took about five tries to get it to start. Timeout errors. But perhaps because I used a credit card, which adds to the communication initializing time. I hate to even turn on my cell. I had to plug in first or else it would not do anything with my credit card. I almost gave up and then it worked. I was just about ready to admit defeat and use my cell.


I have the best luck with those that have their own card, such as CP, EV-GO and EV-Connect. With the others, I use a credit card. But I do know EA works best when activated on-line.


-Don-  Auburn, CA
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1971 BMW R75/5
1984 Yamaha Venture
2002 Suzuki DR200SE
2013 Triumph Trophy SE
2016 Kawasaki Versys 650 LT
2017 Blk/Gold HD Road Glide Ultra
2017 Org Zero DS ZF 6.5/(now is 7.2)
2017 Red Zero SR ZF13 w/ Pwr Tank
2020 Energica EVA SS9
2023 Energica Experia LE
2023 Zero DSR/X

HoodRichOG

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Re: ChargePoint screwed up--not Energica
« Reply #5 on: May 22, 2023, 10:02:58 AM »

Agree. Wish EA had its own card. I've never been able to activate it using a credit card, but the app has not been a problem for me.

Energica is very finicky to charge. The timeout is way too fast. I wonder why they haven't fixed this.
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DonTom

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Re: ChargePoint screwed up--not Energica
« Reply #6 on: May 22, 2023, 10:25:50 AM »

Agree. Wish EA had its own card. I've never been able to activate it using a credit card, but the app has not been a problem for me.

Energica is very finicky to charge. The timeout is way too fast. I wonder why they haven't fixed this.
With that new flakey ChargePoints FW,  our Energicas will NEVER timeout. We are stuck on the initializing screen all day and all night.


Well, I never tried that long., so add "AFAIK" to above. But I did leave it on once for more than 30 minutes. Never timed out but also never started the charge, was still initializing.


-Don-  Auburn, CA
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1971 BMW R75/5
1984 Yamaha Venture
2002 Suzuki DR200SE
2013 Triumph Trophy SE
2016 Kawasaki Versys 650 LT
2017 Blk/Gold HD Road Glide Ultra
2017 Org Zero DS ZF 6.5/(now is 7.2)
2017 Red Zero SR ZF13 w/ Pwr Tank
2020 Energica EVA SS9
2023 Energica Experia LE
2023 Zero DSR/X

DonTom

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Re: ChargePoint screwed up--not Energica
« Reply #7 on: May 23, 2023, 07:57:24 AM »

Agree. Wish EA had its own card. I've never been able to activate it using a credit card, but the app has not been a problem for me.

Energica is very finicky to charge. The timeout is way too fast. I wonder why they haven't fixed this.
Lately, I have had great success with credit cards at charge machines. Last year, I could never get any of them to work.


I fine the EA chargers to be very inconsistent. Some work much better than others with our bikes. But to activate online, which I hate doing, works best for EA. I normally keep my cell off, so I have to boot it up which takes a lot of time. And if there is too much sunlight, it is hard to see what I am doing.


-Don-  Auburn, CA

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1971 BMW R75/5
1984 Yamaha Venture
2002 Suzuki DR200SE
2013 Triumph Trophy SE
2016 Kawasaki Versys 650 LT
2017 Blk/Gold HD Road Glide Ultra
2017 Org Zero DS ZF 6.5/(now is 7.2)
2017 Red Zero SR ZF13 w/ Pwr Tank
2020 Energica EVA SS9
2023 Energica Experia LE
2023 Zero DSR/X

DonTom

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Re: ChargePoint screwed up--not Energica
« Reply #8 on: May 24, 2023, 05:28:29 AM »

If I ride the Experia between Auburn, CA and Reno, NV I have no need to care if the charge stations work or not.
 


I just rode nonstop from Auburn, CA to Reno, NV. 99.0 miles/160 KM. Even in all those hills, mostly uphill, I still have 35% SOC left when I got here. And that is with all the luggage.


I am sure happy with the range of the Experia.


-Don-  Reno, NV
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1971 BMW R75/5
1984 Yamaha Venture
2002 Suzuki DR200SE
2013 Triumph Trophy SE
2016 Kawasaki Versys 650 LT
2017 Blk/Gold HD Road Glide Ultra
2017 Org Zero DS ZF 6.5/(now is 7.2)
2017 Red Zero SR ZF13 w/ Pwr Tank
2020 Energica EVA SS9
2023 Energica Experia LE
2023 Zero DSR/X

Specter

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Re: ChargePoint screwed up--not Energica
« Reply #9 on: May 24, 2023, 10:20:40 AM »

DonTom,  I believe it has the same battery pack as the Ribelle / EGO, so yah, it has plenty of miles to spare.  The motor is smaller than on those two bikes so it should last longer than they do but even with that, when im riding very spirited for like 12 miles, (I still can't believe I was actually able to go that far w/o traffic, cops, or ANYthing to slow me down!!), doing 3 digits MPH, and then another  overall 20 miles of highway miles, now add in the rest of the day running around average 45 mph and i still got over 100 miles out of the pack with 12 percent left on the charge when I finally pulled into the driveway!

Running an average 75 to 80 mph on the highway I can expect about 100 miles or so on a charge.  IF I am driving somewhat normally, putting around town at speeds around say 45 to 50 mph i can see about 150 ish a charge.  These things got a great battery pack, and the range is actually decent too.  Maybe im an old pussy  but, if Im riding a bike, after 100 miles, I am more than ready to get off that thing and stretch a bit !!  Let the hands wake back up, uncramp the legs etc etc!  If you got a fast charger, by the time you take a wizz, grab something to drink, maybe a quick hot dog or snack, and stretch your legs a bit, you got enough of a charge back in the bike to do another 80 to 100 miles if you ride a bit easy.

I hear a lot of clowns complaining, oh only 150 miles range?  that sucks!  ummm,  No, Not Really....

Aaron
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DonTom

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Re: ChargePoint screwed up--not Energica
« Reply #10 on: May 24, 2023, 12:31:15 PM »

DonTom,  I believe it has the same battery pack as the Ribelle / EGO,
Nope.  The Experia has 0.7 more useable KWH.

Experia Battery Capacity:          22.5 kWh  19.6 kWh (usable)

Other Energicas with larger battery: 21.5 kWh max, 18.9 kWh (usable)

I think of range to average 7 miles per useable KWH on any electric bike (but there are differences with weight and such)

Experia average riding range:137.2 miles (220.8 km)

Other large Energicas: 132.3 miles (213 km).

Difference in average range:4.9 miles(7.9 km).

If you don't think that is a big difference in range, try running out of juice and needing to walk with the bike that extra 4.9 miles! :)


-Don-  Reno, NV

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1971 BMW R75/5
1984 Yamaha Venture
2002 Suzuki DR200SE
2013 Triumph Trophy SE
2016 Kawasaki Versys 650 LT
2017 Blk/Gold HD Road Glide Ultra
2017 Org Zero DS ZF 6.5/(now is 7.2)
2017 Red Zero SR ZF13 w/ Pwr Tank
2020 Energica EVA SS9
2023 Energica Experia LE
2023 Zero DSR/X

Specter

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Re: ChargePoint screwed up--not Energica
« Reply #11 on: May 24, 2023, 06:14:50 PM »

keep a 25 foot extension cord on the bike with you, wrap it up under the seat, there are places to fit it out of the way.  14 ga is just fine, you get close,just pull into any gas station, mcdoobers, or stop and rob and plug in for an hour. Theres 10 miles for you.  While you are waiting, grab a snack or drink, or get the wifey something nice, (its the thought that counts right :P  ::)  finish your snack, get back on and continue home and hope there ain't a train..

Aaron
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DonTom

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Re: ChargePoint screwed up--not Energica
« Reply #12 on: June 05, 2023, 10:35:14 AM »

Today, I charged up here again. I cannot figure out why this CP CCS works with Energicas. Says same model number and same FW version as all the others that do NOT work.


-Don-  Auburn, CA
« Last Edit: June 05, 2023, 10:36:52 AM by DonTom »
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1971 BMW R75/5
1984 Yamaha Venture
2002 Suzuki DR200SE
2013 Triumph Trophy SE
2016 Kawasaki Versys 650 LT
2017 Blk/Gold HD Road Glide Ultra
2017 Org Zero DS ZF 6.5/(now is 7.2)
2017 Red Zero SR ZF13 w/ Pwr Tank
2020 Energica EVA SS9
2023 Energica Experia LE
2023 Zero DSR/X

DonTom

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Re: ChargePoint screwed up--not Energica
« Reply #13 on: June 08, 2023, 09:05:29 AM »


Does anyody here know if . . . .

When CP updates the FW, do they have to go to each location or is it done OTA /online?
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1971 BMW R75/5
1984 Yamaha Venture
2002 Suzuki DR200SE
2013 Triumph Trophy SE
2016 Kawasaki Versys 650 LT
2017 Blk/Gold HD Road Glide Ultra
2017 Org Zero DS ZF 6.5/(now is 7.2)
2017 Red Zero SR ZF13 w/ Pwr Tank
2020 Energica EVA SS9
2023 Energica Experia LE
2023 Zero DSR/X

ddennis669

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Re: ChargePoint screwed up--not Energica
« Reply #14 on: June 15, 2023, 06:32:05 AM »

Has anyone seen or heard of any progress from Chargepoint on this?
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